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Magicjack down today 8AM CST

 
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kingfisher1111
MagicJack Expert


Joined: 27 Nov 2007
Posts: 76

PostPosted: Tue Mar 11, 2008 9:51 am    Post subject: Magicjack down today 8AM CST

Hey ,
I powered on my system and my MJ is not working.
Anyone facing the same problem.

Any upgrades going?
Thanks


Last edited by kingfisher1111 on Tue Mar 11, 2008 3:54 pm; edited 1 time in total
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Xen1969
MagicJack Expert


Joined: 22 Nov 2007
Posts: 83
Location: Chicago

PostPosted: Tue Mar 11, 2008 10:03 am    Post subject:

My MagicJack is working (630). Can you describe "not working" ?
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gooney
Dan isn't smart enough to hire me


Joined: 09 Feb 2008
Posts: 382
Location: Salt Lake City, Utah

PostPosted: Tue Mar 11, 2008 10:52 am    Post subject:

is your MJ still down? mine is working.
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kingfisher1111
MagicJack Expert


Joined: 27 Nov 2007
Posts: 76

PostPosted: Tue Mar 11, 2008 11:42 am    Post subject:

Yes it is still down.. Confused Rolling Eyes
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dbarber
MagicJack Contributor


Joined: 27 Nov 2007
Posts: 58
Location: West Chester, PA

PostPosted: Tue Mar 11, 2008 11:43 am    Post subject:

Been working here all morning in 610. You aren't running the Caller ID spoofer or anything like that are you? You haven't tried to lock yourself to a certain proxy?
Hope it's working by now.

Donn
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Derby
MagicJack Newbie


Joined: 09 Feb 2008
Posts: 2

PostPosted: Tue Mar 11, 2008 2:09 pm    Post subject:

mj down late last night and didn't start working here until about 2 pm 3-11-08
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Tue Mar 11, 2008 2:43 pm    Post subject:

Mine is up ! - Magic Jack that is.
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kumar
Dan Should Pay Me


Joined: 15 Nov 2007
Posts: 806

PostPosted: Tue Mar 11, 2008 3:23 pm    Post subject:

dbarber wrote:
Been working here all morning in 610. You aren't running the Caller ID spoofer or anything like that are you? You haven't tried to lock yourself to a certain proxy?
Hope it's working by now.

Donn


Did you notice that 610 and 215 area codes have not been down for a while?
Peace
Kumar
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kingfisher1111
MagicJack Expert


Joined: 27 Nov 2007
Posts: 76

PostPosted: Tue Mar 11, 2008 3:41 pm    Post subject:

I figured out the reason why it was down..
from last mid night there was internet outage in my area which I am unaware.i was posting these messages from work place
Sorry to trouble you all Very Happy
Thanks
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gooney
Dan isn't smart enough to hire me


Joined: 09 Feb 2008
Posts: 382
Location: Salt Lake City, Utah

PostPosted: Tue Mar 11, 2008 3:43 pm    Post subject: Re: Magicjack down today 8AM CST

kingfisher1111 wrote:
Hey ,
I powered on my system and my MJ is not working.
Anyone facing the same problem.
My internet is working fine..
Any upgrades going?
Thanks


hmmmm? lol just messing with you Wink
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dbarber
MagicJack Contributor


Joined: 27 Nov 2007
Posts: 58
Location: West Chester, PA

PostPosted: Tue Mar 11, 2008 5:25 pm    Post subject:

kumar wrote:

Did you notice that 610 and 215 area codes have not been down for a while?
Peace
Kumar


I'm quite happy about that. I guess clean living does have its rewards! Smile

Donn
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curiousgeorge
Dan isn't smart enough to hire me


Joined: 23 Jan 2008
Posts: 193
Location: California

PostPosted: Tue Mar 11, 2008 5:30 pm    Post subject:

Thanks kingfisher for the update,glad its working for you again,peace out
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kumar
Dan Should Pay Me


Joined: 15 Nov 2007
Posts: 806

PostPosted: Tue Mar 11, 2008 6:02 pm    Post subject:

dbarber wrote:
kumar wrote:

Did you notice that 610 and 215 area codes have not been down for a while?
Peace
Kumar


I'm quite happy about that. I guess clean living does have its rewards! Smile

Donn


Hahah... maybe we are the only people with philly area area codes.
Peace
Kumar
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saxman
Dan isn't smart enough to hire me


Joined: 25 Feb 2008
Posts: 395

PostPosted: Tue Mar 11, 2008 9:44 pm    Post subject:

The help section says it's moved and not available-I asked tech support-said they were working on lots of new changes right now-also when I tried to access my voicemail I could not get through-it kept hanging up-must be those techies at work again-
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GuyOnTheAir
Dan isn't smart enough to hire me


Joined: 11 Feb 2008
Posts: 328
Location: Greater Los Angeles, CA

PostPosted: Wed Mar 12, 2008 2:36 pm    Post subject:

Still down in Southern California.

And, if you try to go to Tech Chat, you get this:

Quote:
Important!!....We have been informed that at least one of the major internet providers is having outages. This will unfortunately affect magicJack registration. Please do not register your magicJack until this is resolved. Depending on your location, you may experience difficulty in receiving or placing calls. We will be updating our customers in this space when the issue is resolved. Tech chat will return as soon as this issue is resolved. Thank you for your patience.


Also, magicFix reports it is unable to connect to the magicJack servers.
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chihuahuas
magicJack Apprentice


Joined: 28 Feb 2008
Posts: 10

PostPosted: Wed Mar 12, 2008 2:48 pm    Post subject: On Stlouis not working

MJ DOWN time 2:00 est

I'm going through St Louis and no connections. Spoof off host file clean.. I'll try spoof back to nashville see what happens
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10Gauge
MagicJack Newbie


Joined: 10 Jan 2008
Posts: 4

PostPosted: Wed Mar 12, 2008 2:49 pm    Post subject:

I am down too - 630 number Elgin, IL
No inbound - no outbound (just a fake fast busy or just dead air)
noted the 'internet disturbances message on Magicjack.com but there is NOTHING
about that on any of the Internet traffic or Broadband reports so I think its just
Magicjack saying that when it's internal to them - FWIW&IMHO
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Stewart
Dan Should Pay Me


Joined: 13 Nov 2007
Posts: 663

PostPosted: Wed Mar 12, 2008 2:59 pm    Post subject:

It appears that many users have been moved to St. Louis proxy. Distributing the load is a good thing, but the migration does not seem to have gone well. I've been tracking traffic on the MJ routers for a while -- here is a recent capture from Nashville (Internet port, times are PDT):


As you can see, some major perturbations at ~9AM and ~10AM; we now seem to be completely down.
(The completely flat areas are caused by my MRTG mysteriously stalling; I believe that the data is otherwise accurate)


Last edited by Stewart on Wed Mar 12, 2008 3:03 pm; edited 1 time in total
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Wed Mar 12, 2008 2:59 pm    Post subject:

Down here also
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MagiclyJackedUp
MagicJack Newbie


Joined: 12 Jan 2008
Posts: 8

PostPosted: Wed Mar 12, 2008 3:24 pm    Post subject: outtage

Seems like my magic jack is temporarily out. I am in Southern California with a (310) area code. Although the desktop MagicJack window states "ready to call", any call placed gets two busy tones and then silence. Thanks for all the notices, and I will keep my fingers crossed.
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Rubberchicken
MagicJack User


Joined: 15 Jan 2008
Posts: 37

PostPosted: Wed Mar 12, 2008 3:41 pm    Post subject:

mine is now working again about damm time
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HighG
MagicJack Newbie


Joined: 21 Dec 2007
Posts: 4

PostPosted: Wed Mar 12, 2008 3:49 pm    Post subject:

MJ is down for me too and has been all day. Just about 3 PM CT over here using a 952 area code.
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Rubberchicken
MagicJack User


Joined: 15 Jan 2008
Posts: 37

PostPosted: Wed Mar 12, 2008 3:53 pm    Post subject:

mine is working area code (573) i just made a couple calls so maybe there on the way back
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curiousgeorge
Dan isn't smart enough to hire me


Joined: 23 Jan 2008
Posts: 193
Location: California

PostPosted: Wed Mar 12, 2008 3:53 pm    Post subject:

I tested my MJ by calling my cell phone I could not hear the ringing on my MJ but my cell phone was ringing,only silent air was heard on my MJ phone,I will try later and see if it is resolved.Area code 951 California.
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gooney
Dan isn't smart enough to hire me


Joined: 09 Feb 2008
Posts: 382
Location: Salt Lake City, Utah

PostPosted: Wed Mar 12, 2008 3:56 pm    Post subject:

mine is working again Wink
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magicJackinKaye
MagicJack Newbie


Joined: 14 Mar 2008
Posts: 2

PostPosted: Fri Mar 14, 2008 2:05 am    Post subject: mines was down for the last two days but back now

kumar wrote:
dbarber wrote:
kumar wrote:

Did you notice that 610 and 215 area codes have not been down for a while?
Peace
Kumar


I'm quite happy about that. I guess clean living does have its rewards! Smile

Donn


Hahah... maybe we are the only people with philly area area codes.
Peace
Kumar


i have 215 too... but mines was down for the last two days but it's back on now!!!i have Comcast High Speed Cable Connection what connection are you using that yours didn't go down???
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phemius
MagicJack Newbie


Joined: 13 Mar 2008
Posts: 3

PostPosted: Fri Mar 14, 2008 10:04 am    Post subject:

mine is still out (412) i just called tech support and they told me to wait awhile longer. i asked if i could release my number and get one in an area that works since i use grand central anyway and was told no. so are the people switching using a new box or is there a way?

at least the first day i knew people were working on it when it was on the splash screen.
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msiam
Dan isn't smart enough to hire me


Joined: 15 Nov 2007
Posts: 474
Location: WI

PostPosted: Fri Mar 14, 2008 10:20 am    Post subject:

Its like that everywhere.. One time you can complete a call the next try, the "All circuits Are BZ Now" message comes on. Its hit and miss till the which ever isp is down, gets back up all the way.. so.. those guys may think they are 100%, but I doubt it..I get a dial tone, and I call my cell.. it works, I hang up and try another number, I get either dead air, or the recording circuits are BZ.. Just hang in there man.. we'll be back and grinnin Very Happy soon (hate to use that word, "soon" MJ users hate that word).
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tosaid
magicJack Apprentice


Joined: 30 Jan 2008
Posts: 10

PostPosted: Fri Mar 14, 2008 9:24 pm    Post subject:

incoming and outgoing calls here are hit and miss area code (224).
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magicJackinKaye
MagicJack Newbie


Joined: 14 Mar 2008
Posts: 2

PostPosted: Sun Mar 16, 2008 4:47 pm    Post subject:

msiam wrote:
Its like that everywhere.. One time you can complete a call the next try, the "All circuits Are BZ Now" message comes on. Its hit and miss till the which ever isp is down, gets back up all the way.. so.. those guys may think they are 100%, but I doubt it..I get a dial tone, and I call my cell.. it works, I hang up and try another number, I get either dead air, or the recording circuits are BZ.. Just hang in there man.. we'll be back and grinnin Very Happy soon (hate to use that word, "soon" MJ users hate that word).



That exactly what mine is doing... Rolling Eyes
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n3glv
MagicJack Newbie


Joined: 04 Apr 2008
Posts: 4

PostPosted: Wed Apr 09, 2008 2:11 pm    Post subject: Huge Outage?

Inbound DID's are screwed, at least in the Northeast usa and canada.
Chatted via online "24 hr support" and got promised that tier-2 support would
e-mail me "soon". It's now 13+hrs, no e-mail. No DID, no forwards.
This is confirmed with 3 MJ's through Pittsburgh and one in Toronto Canada, magicjack.ca
customer.
Either "24 hour tech support" means that it takes that long for them to get back to you.
or
They have vastly over-sold their capacity. (We can only guess wich.)
Btw, while talking to them each of us asked a basic turing test for AI (trying to determine
if talking to a BOT) "What is 2 plus 2?" No response. So, where's the callcenter? India?
Pakistan? etc? (If we can find out, we could use the insult monger to generate some nasty
bits for them to read!!) <wink>
We will probablly be posting to slashdot and or dslreports today. Film at 11..
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SDuB757
MagicJack Newbie


Joined: 09 Apr 2008
Posts: 2

PostPosted: Wed Apr 09, 2008 4:02 pm    Post subject: MJ Down

My MagicJack Is Working Fine. Besides The VOICEMAIL!!!! Other Than That No Problems In Area Code 718.
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kumar
Dan Should Pay Me


Joined: 15 Nov 2007
Posts: 806

PostPosted: Wed Apr 09, 2008 6:17 pm    Post subject: Re: Huge Outage?

n3glv wrote:
Inbound DID's are screwed, at least in the Northeast usa and canada.
Chatted via online "24 hr support" and got promised that tier-2 support would
e-mail me "soon". It's now 13+hrs, no e-mail. No DID, no forwards.
This is confirmed with 3 MJ's through Pittsburgh and one in Toronto Canada, magicjack.ca
customer.
Either "24 hour tech support" means that it takes that long for them to get back to you.
or
They have vastly over-sold their capacity. (We can only guess wich.)
Btw, while talking to them each of us asked a basic turing test for AI (trying to determine
if talking to a BOT) "What is 2 plus 2?" No response. So, where's the callcenter? India?
Pakistan? etc? (If we can find out, we could use the insult monger to generate some nasty
bits for them to read!!) <wink>
We will probablly be posting to slashdot and or dslreports today. Film at 11..


Hmm.. does yours go right to the voicemail? That is what my problem is over here. I chat with magicjack people every weekend and they just "refresh the account" and leave. If anyone knows how to fix this....Please post!
Peace
Kumar
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gary
Dan isn't smart enough to hire me


Joined: 27 Nov 2007
Posts: 130

PostPosted: Wed Apr 09, 2008 7:00 pm    Post subject:

Voicemail is working again and so is the VMAIL button on the softphone. Area code 202.
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vjdave
MagicJack Newbie


Joined: 09 Apr 2008
Posts: 2

PostPosted: Wed Apr 09, 2008 7:50 pm    Post subject:

Voicemail is working if someone calls from the outside. I have had the dreaded "Error 400 - Waiting for proxy registration" error all day and I feel Im screwed Sad
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