magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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wardhealer
MagicJack Newbie


Joined: 06 Apr 2008
Posts: 3

PostPosted: Sun Apr 06, 2008 4:36 pm    Post subject: Reply with quote

MJ Tech support is a waste of your time. Read the many transcripts of Tech "chats" and you will see that the agents are essentially clueless. You will find the same stock answers given for a variety of problems. I don't know if they actually even understand the instructions they are giving you. They probably have hotkeys on their terminals to send you each stock answer. Considering that these tech folks are in South Asia, I doubt if any of them have ever used or attempted to install an MJ themselves.

You are better off browsing this forum for answers to your problem. You will be learning from folks who have already gone through the tech support "chat" hell and from those who have REAL technical expertise and have come up with solutions on their own.
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Scotty
magicJack Apprentice


Joined: 29 Apr 2008
Posts: 14

PostPosted: Fri May 02, 2008 1:03 pm    Post subject: Reply with quote

That comment is so true, MJ Tech Support aren't much help. Reading the fourms gives you more insight into the known issues.
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Beverly5876
MagicJack Newbie


Joined: 06 May 2008
Posts: 2
Location: Tacoma, WA

PostPosted: Tue May 06, 2008 8:25 pm    Post subject: Tech support chat Reply with quote

I've gone to the tiny url but I just get a blank screen.
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walidjanjua
MagicJack Newbie


Joined: 07 Jun 2008
Posts: 1

PostPosted: Mon Jun 09, 2008 11:26 pm    Post subject: Reply with quote

wow .. the tech support are as lost as i am Razz
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Carrollm
MagicJack Newbie


Joined: 06 May 2008
Posts: 5

PostPosted: Fri Jun 13, 2008 10:44 pm    Post subject: Wrong number Reply with quote

I was on line last night with two of the ladies Grace and her supervisor Ashley. My area code opened up and I went on to change it. at the area code I typed in 937 which is my area and below I noticed a block with "867 Dayton. I did not at the time know what the prefix was but since I live in Dayton thought it ok and clicked to except. Back comes a new number with a 216 area code. I argued with then but they continued to say I should pay $10 to change it but since the site screwed it up on me I was too stubborn to do so. Do any of you think I should just go ahead and pay the ten for their mistake, I guess I am expecting a miracle to have it corrected and just hampering my use of the phone but it makes you mad. Outside of this I love using the little Magic Jack. I had my son buy one and he called me from Australis on vacation when he was there.

Carrollm
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jrmckins
MagicJack User


Joined: 11 Jun 2008
Posts: 31

PostPosted: Fri Jun 13, 2008 11:15 pm    Post subject: Reply with quote

tech support told me that a cordless phone would interfere with the MJ because cordless phones interfere with wireless devices. I don't think they ever understood what I was saying when I informed them that the MJ is not a wireless device. They also told me that I can only access voicemail from the MJ softphone or my MJ phone which I later found out is not true (but I still can't listen to my voicemail from another line).
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lonestarmagic
Dan isn't smart enough to hire me


Joined: 20 Jun 2008
Posts: 234
Location: Dallas, TX

PostPosted: Sun Jun 22, 2008 8:37 am    Post subject: Reply with quote

jrmckins wrote:
tech support told me that a cordless phone would interfere with the MJ because cordless phones interfere with wireless devices. I don't think they ever understood what I was saying when I informed them that the MJ is not a wireless device. They also told me that I can only access voicemail from the MJ softphone or my MJ phone which I later found out is not true (but I still can't listen to my voicemail from another line).


I'll agree their tech support is lacking. Not sure of what training if any they got when MJ hired them. They are probably just learning about this product as we are. I got about the same help when I used to have TWC which is why I dropped them.

Let's face it, We are ALL beta testers for these devices and will have to put up with some of these minor glitches as MJ improves their servers, etc.

From reading these posts, I can see there are alot of people very frustrated in trying to resolve their issues. I've had my MJ for about a month and it's performed far beyond my expectations. Every function of the device works as it should. No problems with voicemail from any phone. All calls incoming/outgoing have been clear, no static, etc.

I expect there are some units that are defective out there but I think most problems are from their own PC, phone attatched, or their ISP provider and internet connection.

If for some reason you need to unplug your MJ....DO NOT just yank it out from your USB port. You could damage the electronics within it or your USB port. Use the "Safely Remove Hardware" icon in your system tray or wait until you have powered down your PC.



I use a Uniden Dect 6.0 with two handsets....my base unit sits directly next to my laptop and doesn't affect my MJ in any way. My ISP is AT&T Uverse and my computer is connected via a wireless hub which is located at the other end of my house.
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fareal
MagicJack Newbie


Joined: 12 Jul 2008
Posts: 4

PostPosted: Fri Aug 01, 2008 5:04 pm    Post subject: Reply with quote

tinyurl lets you make custom url's now. in case you have to frequently visit the support chat or just so it is easier to remember (since the links from their main page doesn't seem to work)...

http://tinyurl.com/mjsupport
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steve1975
magicJack Apprentice


Joined: 25 Aug 2008
Posts: 20

PostPosted: Mon Aug 25, 2008 10:53 am    Post subject: GOOD LORD Reply with quote

Rolling Eyes I can't believe how difficult everybody likes to make things. it's a simple device, why do you have to screw around with the damn thing. end users are so damn stupid. and say what you will back at me, i really don't give a flying f---, you're just a bunch of self-proclaimed "magicjack geniuses" oooooooo special.
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p3abc
MagicJack Newbie


Joined: 26 Aug 2008
Posts: 2
Location: Clearlake Oaks, CA

PostPosted: Tue Aug 26, 2008 9:30 pm    Post subject: Reply with quote

Just as lonestarm stated, "From reading these posts, I can see there are alot of people very frustrated in trying to resolve their issues."

I believe the majority of folks like MagicJack but become frustrated with the absence of support. My unit works great until I turn off my computer. Sometimes MagicJack will load and sometmes it won't. We would just like to have a known source where we could go for support.

Jack
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ahbhu
MagicJack Newbie


Joined: 26 Oct 2008
Posts: 3

PostPosted: Sun Oct 26, 2008 3:32 am    Post subject: Reply with quote

does anybody know how to use the recovery tool? i have installed it on my xindows xp but cant seem to run the program. it says device cant be found.
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Sun Oct 26, 2008 4:38 am    Post subject: Reply with quote

ahbhu wrote:
does anybody know how to use the recovery tool? i have installed it on my xindows xp but cant seem to run the program. it says device cant be found.


ahbhu,

It should work in the manner you are using it.

Can you tell us a little more about your problem, What is not working or not working as it should?

The recovery program not finding your unit could be related the the problem you are trying to fix - "Catch 22".
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ahbhu
MagicJack Newbie


Joined: 26 Oct 2008
Posts: 3

PostPosted: Sun Oct 26, 2008 8:27 am    Post subject: Reply with quote

thank you for the response.i dont know if using the recovery program would the best choice but i guess since ive been using it for about a month with no problem until last week. so i decided that to recover the magicjack firmware to the original state that by brother bought it. just a background if from the philippines and my brother bought magicjack so that we can communicate always.(i dont know if this will affect if your located outside the US)

my problem is i installed the recovery tool program that i got from this site. when i finished installing it i cant seem to find it in the list of programs. but i see it as installed in my windows xp. basically my problem is i want the magicjack to save the username and password coz my parents are having a problem with this since they dont know much about computers. but after i plug in the magicjack and put it my username and password i can use the magicjack. but before i only plug the mj then use the phone. so hopefully you guyd can help me with my problem.
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Sun Oct 26, 2008 12:33 pm    Post subject: Reply with quote

ahbhu,

If you are getting the message "Your device is already registerd but please confirm you eamil and password" There is nothing on your end to fix it. It is the MJ system doing that to you.

If you can don't unplug it and it will heal itself with time, or ask the Tech Chat people to reset your account - Under no circumstances follow any of their suggestions about removing of modifying stuff on your computer. Believe me it has noting to do with your equipment. If you do some of the crazy stuff they will ask you to do you will end up with a computer that also needs fixing. Crying or Very sad

So either call them and get them to reset you machine or be patient and the problem will go away. Or don't don't keep removing the MagicJack from you machine and make sure you computer is not set to sleep and that the USB ports in the device manager are not set to sleep because of inactivity.

There is one thing you can try, some I coined the "Fifteen minutes of silence" trick. I don't feel up to retyping it but I posted it last night to another person about the same time I responded to you. So do a search and give it a try. It is painless and as the name implies only takes 15 minutes. Smile

The 15 minutes of silence thing is not all that well documented so please let us know if it cures you problem. Or if you can get the MJ Tech Chat people to reset your account.

Regards,
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JohnnyFreightTRAIN
Dan isn't smart enough to hire me


Joined: 08 Aug 2008
Posts: 313

PostPosted: Mon Dec 15, 2008 10:55 am    Post subject: Reply with quote

If I get a bad one, I just ask them to escalate me. They have always done that, except once. If they are a bad agent, just terminate the session. Don't forget to rate them what they deserve before you close it.... Then open it up again and talk to a new agent.

That always works for me, and I usually get a competent person within a few minutes.

You can always wait a while and your luck will probably turn.

Then, there is always Dan.
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Duck1955
MagicJack Newbie


Joined: 04 Jan 2009
Posts: 2

PostPosted: Sun Jan 04, 2009 2:19 pm    Post subject: Magic Jack Recovery Program Reply with quote

when I go to the Magic Jack recovery program it comes back saying no device found
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Sun Jan 04, 2009 2:25 pm    Post subject: Re: Magic Jack Recovery Program Reply with quote

Duck1955 wrote:
when I go to the Magic Jack recovery program it comes back saying no device found


Do you see two new drives when you connect the MJ device (compared to when it's not connected?). One should be named something like magicJack. The other "PHONE." Do you see those?

Mark
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manny
MagicJack Newbie


Joined: 14 Jan 2009
Posts: 2

PostPosted: Thu Jan 15, 2009 12:10 am    Post subject: tech chat link Reply with quote

The tiny url is a waste of time. I tried for a couple of times and I waited for 30 minutes before I'm accepted?

Last edited by manny on Thu Jan 15, 2009 12:27 am; edited 1 time in total
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manny
MagicJack Newbie


Joined: 14 Jan 2009
Posts: 2

PostPosted: Thu Jan 15, 2009 12:23 am    Post subject: Re: MagicJack Tech Support Link Reply with quote

Try this link:

http://server.iad.liveperson.net/hc/73335289/?cmd=file&file=visitorWantsToChat&site=73335289&SESSIONVAR

Best time to chat is anytime... Cool

Or you can go to http://my.magicjack.com/returns.html and try to look at the button, you will find this "If you're having trouble finding your order, click here and an associate will assist you."

Click the hyperlink word "click here", and start chatting.. Exclamation
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malditong_taga_davao
MagicJack Newbie


Joined: 15 Jan 2009
Posts: 3

PostPosted: Thu Jan 15, 2009 2:16 am    Post subject: Reply with quote

wardhealer wrote:
MJ Tech support is a waste of your time. Read the many transcripts of Tech "chats" and you will see that the agents are essentially clueless. You will find the same stock answers given for a variety of problems. I don't know if they actually even understand the instructions they are giving you. They probably have hotkeys on their terminals to send you each stock answer. Considering that these tech folks are in South Asia, I doubt if any of them have ever used or attempted to install an MJ themselves.

You are better off browsing this forum for answers to your problem. You will be learning from folks who have already gone through the tech support "chat" hell and from those who have REAL technical expertise and have come up with solutions on their own.



------------------------------------------------------------

I think you're right, they're hiring agents with no technical back ground. I have the ability to fix issues but they terminated me? Poor 611, they lost one of their valuable agents. Ask me here if you want something about magicjack.
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Jayare
MagicJack Newbie


Joined: 19 Jan 2009
Posts: 2
Location: St.Petersburg, FL

PostPosted: Wed Jan 21, 2009 5:34 pm    Post subject: Where is the problem??? Reply with quote

Can't determine whethere problem exists in laptop or in magicJack device.
I've successfully used the device for 6 months, suddenly it stopped working as it usually worked. Why would this happen? The laptop still functions but the device seems to be faulty; basically I cannot toggle between telephone and headset/other after clicking on MENU on the softphone. I've tried everything evenly remotely relevant in magicjack"s knowledge base. Sad
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Wed Jan 21, 2009 5:43 pm    Post subject: Reply with quote

Jayare,

Do you have another machine you can test it on? I hate to suggest this because MJ leave a lot of software be hind but if you do not have another machine try it on a friends machine.
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Jayare
MagicJack Newbie


Joined: 19 Jan 2009
Posts: 2
Location: St.Petersburg, FL

PostPosted: Wed Jan 21, 2009 6:15 pm    Post subject: Reply to Holman Reply with quote

I've only one computer. Magicjack has agreed to send me a replacement. I'll let you know if it works and I can conclude it was a faaulty device.
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HolmanGT
MagicJack Sensei


Joined: 08 Jan 2008
Posts: 1127
Location: Saint George, UT

PostPosted: Wed Jan 21, 2009 6:27 pm    Post subject: Re: Reply to Holman Reply with quote

Jayare wrote:
I've only one computer. Magicjack has agreed to send me a replacement. I'll let you know if it works and I can conclude it was a faaulty device.


Well that is very good, I don't know how you talked them into sending you a new one but now you will be able to tell if it is the MJ or not and you will also have the latest hardware version of MJ.

I believe there has been one hardware upgrade in the last six months or so. If this fixes your problem you will win in both arenas, newest hardware and a working MJ, what more could you ask for. Wink
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shurasama1283
MagicJack Newbie


Joined: 29 Jan 2009
Posts: 2

PostPosted: Thu Jan 29, 2009 5:45 am    Post subject: Reply with quote

wardhealer wrote:
MJ Tech support is a waste of your time. Read the many transcripts of Tech "chats" and you will see that the agents are essentially clueless. You will find the same stock answers given for a variety of problems. I don't know if they actually even understand the instructions they are giving you. They probably have hotkeys on their terminals to send you each stock answer. Considering that these tech folks are in South Asia, I doubt if any of them have ever used or attempted to install an MJ themselves.

You are better off browsing this forum for answers to your problem. You will be learning from folks who have already gone through the tech support "chat" hell and from those who have REAL technical expertise and have come up with solutions on their own.


Absolutely correct, thank God some people did some research on their own like this blog that I found on the net. I was able to set up my firewall and router ports correctly. Very Happy

http://www.moushigo.com/index.php/2009/01/29/magicjack-installation-firewall-setup-and-port-settings/

I think the knowledgebase in MagicJack is created by MJ users. Too bad some of them are false specifically the entry on ports. Crying or Very sad
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albo_g
magicJack Apprentice


Joined: 06 Sep 2008
Posts: 18

PostPosted: Sat Apr 18, 2009 10:12 am    Post subject: Reply with quote

i guess i have been lucky i was able to get on with someone immediately
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BlackmagicBoy
MagicJack User


Joined: 28 Apr 2009
Posts: 37
Location: France

PostPosted: Fri May 01, 2009 8:15 pm    Post subject: Re: Where is the problem??? Reply with quote

I think you're right, they're hiring agents with no technical back ground. I have the ability to fix issues but they terminated me? Poor 611, they lost one of their valuable agents. Ask me here if you want something about magicjack.
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chuck
MagicJack Newbie


Joined: 01 May 2008
Posts: 1

PostPosted: Fri May 01, 2009 8:17 pm    Post subject: Reply with quote

malditong_taga_davao wrote:
wardhealer wrote:
MJ Tech support is a waste of your time. Read the many transcripts of Tech "chats" and you will see that the agents are essentially clueless. You will find the same stock answers given for a variety of problems. I don't know if they actually even understand the instructions they are giving you. They probably have hotkeys on their terminals to send you each stock answer. Considering that these tech folks are in South Asia, I doubt if any of them have ever used or attempted to install an MJ themselves.

You are better off browsing this forum for answers to your problem. You will be learning from folks who have already gone through the tech support "chat" hell and from those who have REAL technical expertise and have come up with solutions on their own.



------------------------------------------------------------

I think you're right, they're hiring agents with no technical back ground. I have the ability to fix issues but they terminated me? Poor 611, they lost one of their valuable agents. Ask me here if you want something about magicjack.


------------------------------------------------------------

You should be ashamed of yourself. if you were that good, why were you terminated? Attitude maybe? Don't know about 611 but i don't think that saying or telling "Poor 611" will help you increase your reputation. well you're wrong son. every establishment is indeed rich in their own way. I think you should say "poor lil me" because you got terminated. you don't even have a job. breathe it in..a 2nd hand smoke.. get a life..
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BlackmagicBoy
MagicJack User


Joined: 28 Apr 2009
Posts: 37
Location: France

PostPosted: Fri May 01, 2009 8:18 pm    Post subject: Reply with quote

U sure you are a valuable agent? lol you should Evaluate yourself before saying those lines... people who survived there are the best compare to those who were kicked off...
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BlackmagicBoy
MagicJack User


Joined: 28 Apr 2009
Posts: 37
Location: France

PostPosted: Fri May 01, 2009 8:25 pm    Post subject: Reply with quote

I think you're right, they're hiring agents with no technical back ground. I have the ability to fix issues but they terminated me? Poor 611, they lost one of their valuable agents. Ask me here if you want something about magicjack.



Your abilities did not work so better accept the fact that you're nothing instead of claiming that you have what it takes to be a part of the company, huhuhuhu
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cave_man
MagicJack Newbie


Joined: 18 Jun 2009
Posts: 1

PostPosted: Thu Jun 18, 2009 7:01 pm    Post subject: Reply with quote

i hate to highjack but how do you just order service, i have a new jack but they wanna sell me one in all the links i use. i just wanna give em the cash (credit card) and have the service. thanks......
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xXBringItXx
MagicJack Newbie


Joined: 01 Jul 2009
Posts: 2

PostPosted: Wed Jul 01, 2009 5:09 pm    Post subject: Tech Chat Reply with quote

They are actually pretty good and seem to know thier way around computers very well. I never have to wait and they are always courteous.
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albo_g
magicJack Apprentice


Joined: 06 Sep 2008
Posts: 18

PostPosted: Wed Sep 16, 2009 11:42 pm    Post subject: Reply with quote

that sucks that they are doing maintance

now how am i supposed to change my voicemail email?
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lbbp
MagicJack Newbie


Joined: 17 Nov 2009
Posts: 4

PostPosted: Tue Nov 17, 2009 11:39 pm    Post subject: Link doesn't work Reply with quote

What a surprise. I go to the Tech link and the site isn't working. Surprise, surprise, surprise.

Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad
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toddlorensinclair
MagicJack Newbie


Joined: 04 Jan 2010
Posts: 2

PostPosted: Mon Jan 04, 2010 6:33 pm    Post subject: Reply with quote

digitalnomad wrote:
I think at this point, it is best to use MJ as a back up, or make sure you haveanother VoIP service when MJ serivce is down.

I like JAJAH because it also uses a regular phone, but you can also use a cell phone, and you don't need to be near a computer.

Combine all 3 with a GrandCentral Number.


Ive been using magicjack for more than 5 years and never had an issue ...
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Nobody beats the Whiz!
Dan Should Pay Me


Joined: 26 Oct 2009
Posts: 559

PostPosted: Mon Jan 04, 2010 7:50 pm    Post subject: Reply with quote

toddlorensinclair wrote:
digitalnomad wrote:
I think at this point, it is best to use MJ as a back up, or make sure you haveanother VoIP service when MJ serivce is down.

I like JAJAH because it also uses a regular phone, but you can also use a cell phone, and you don't need to be near a computer.

Combine all 3 with a GrandCentral Number.


Ive been using magicjack for more than 5 years and never had an issue ...


More than five years?? Really?? How was the quality of service back in late 2004/early 2005?
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Mon Jan 04, 2010 7:58 pm    Post subject: Reply with quote

New math????????????

Flux capacitor?????

Smile

Joe Sica
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zippppy1
MagicJack Newbie


Joined: 08 Jan 2010
Posts: 1

PostPosted: Fri Jan 08, 2010 11:18 pm    Post subject: Magic Jack support sucks unless it is a simple cure Reply with quote

I love the MJ. had one for a year.
very few problems.
Originally, it would cut me off after talking an hr. so I chatted with them.
reinstalled and didn't have that trouble until I talked for about 2 hrs. then it cut me off... reconnecting lt me get several busy signals and evenatually worked again. so ... I chatted with them... and they "helped" but ... it still did the same thing after 2hr.
Then I paid for another year... seemed like after that things were getting glitchy. and acting up.
then It wouldn't start up properly ... so I chatted again... they offerd remoted in and "fixed" stuff.... DON'T LET THEM .
I didn't as Dell did that and eventually I crashed.
so it took longer and I tried all kinds of thing slight of getting into the registry ( don't do that eiher) over several day and almost 4 hrs of chatting ... nothing wass getting better. they finally told me to buy another MJ... excuse me... they offered me a free one for s&H of $10. asked them if I could just go to the store and get one... they said sure... but you have to pay the $40. I thought I might ask them for a refund and bag it then decided to let it ride.

I took it to another comptuer... before plugging it in.. I opened mycomputer and the task manager so I could view them both. plugged it in. MJ loaded, created the 2 drives... and worked... so it was not the MJ.. but something messed up on the computer. and their support only made it worse. I also set the virus checkers to a slightly less secure setting to see if that helped.

then, I shut it down, unplug mj rebooted and plugged in mj and it worked.

Went to my computer ran my easyclean program ( deleted cookies and temp internet file) ran the mjremove program MJ keeps sending me ( I have it on my computer so I don't keep downloading it)
then hit run and typed application data made sure the MJ folder was gone... searched my entire hard drive for Majic and found only a few prefetch files listed and Icons that weren't directly involved with MJ loading.

rebooted and instead of plugging into my comptuer I plugged mj into my monitor.. it loaded and worked. rebooted.. removed mj before rebooting... then plugged it in where it was... and all is well.
hope this helps.. it wasn't worth the time spent with chat support

they don't know anything except what there cheat sheet book says in front of tehm

if the assure you somthing will work... ignore them
if the say they will email you.... they lie

If they drop you from the chat.. you cannot get the same person back... even if they tell you to ask for them.

if they give you a phone number that works... let us know..

and if the tell you after it is working, to call someone with mj to see if it works... isn't it oddd... they cannot call you or you call them... you now.. if they did , the caller id would let you know their number hehe.

oh well.
hope this helps
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bluefish0222
MagicJack Newbie


Joined: 08 Mar 2010
Posts: 8

PostPosted: Mon Mar 08, 2010 12:04 pm    Post subject: Reply with quote

LikeMagic wrote:
QuiGonJohn wrote:
Thanks Dan. What is SIP? I've seen this mentioned, and a possible router setting when one has problems. So it might be helpful to know what that is as well.


Who's Dan? Rolling Eyes

SIP = Session initiated protocol, a standard method to do call setup (signaling) and delivery over the internet. Most VOIP service providers (including MJ) use SIP method.

Some newer routers support ALGs (application layer gateway). ALGs are special embedded functions to help make routers more friendly to users. For example, VoIP/SIP ALG in the router would help open/close SIP ports (5060/5070) as needed. QoS (quality of service) ALG would give higher priority to VoIP traffic, online games, etc over normal internet traffic (http, ftp, etc).

Some routers make these ALGs selectable, you could turn these ALGs on or off as needed. Other routers may only provide ALGs automatically without requiring user's manual settings.

LM(not Dan Very Happy )
I chat with MJ online service for five days now and the last one they told me to contact my ISP(currently located overseas)) and ask them to allow MJ to conect and creat or open 5060/5070 SIP port with UDC. I was about to do that when I either miraculously or accedentally Very Happy (LUCKY ME)read your post about 5060/5070. Do you think this will help solve the problem of my MJ that since I received it six days ago I still can't make a phone call. There is a dial tone and the people that I am calling gets the call but when they picked it up we can't hear anything. They returned my calls, my MJ rings but when I picked up the phone nothing in there...please advice....
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TaLBoG
MagicJack Newbie


Joined: 05 Apr 2010
Posts: 8

PostPosted: Mon Apr 05, 2010 9:37 am    Post subject: Re: Link doesn't work Reply with quote

lbbp wrote:
What a surprise. I go to the Tech link and the site isn't working. Surprise, surprise, surprise.

Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad


same here... the link for magicjack tech chat is not working for me either.
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Mimon
magicJack Apprentice


Joined: 03 Feb 2009
Posts: 18

PostPosted: Tue Oct 19, 2010 7:51 pm    Post subject: chat"help"link Reply with quote

here's the link for those who are gluttons for punishment
http://service.liveperson.net/hc/61732089/?cmd=file&file=visitorWantsToChat&site=61732089&byhref=1&SESSIONVAR
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2844
Location: North East Pennsylvania

PostPosted: Wed Nov 03, 2010 4:36 pm    Post subject: Reply with quote

haileselassieI wrote:
jastin wer r u?


Probably in hiding till you learn to type in English........
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gashliquor
Dan isn't smart enough to hire me


Joined: 26 Apr 2008
Posts: 447

PostPosted: Wed Nov 03, 2010 6:39 pm    Post subject: Reply with quote

Nobody beats the Whiz! wrote:
toddlorensinclair wrote:
digitalnomad wrote:
I think at this point, it is best to use MJ as a back up, or make sure you haveanother VoIP service when MJ serivce is down.

I like JAJAH because it also uses a regular phone, but you can also use a cell phone, and you don't need to be near a computer.

Combine all 3 with a GrandCentral Number.


Ive been using magicjack for more than 5 years and never had an issue ...


More than five years?? Really?? How was the quality of service back in late 2004/early 2005?





I'd like to know too Rolling Eyes
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angelbaby6712010
MagicJack Newbie


Joined: 17 Jun 2011
Posts: 1

PostPosted: Fri Jun 17, 2011 1:49 pm    Post subject: i need help to downland magic jack Reply with quote

i hope someone can help me to get my phone working it a magic jack i am unable to even call out it show an error 6 message so i took it all out so if you can get me with the right person to do this it would so helpful
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pancho1950
MagicJack Contributor


Joined: 07 Mar 2009
Posts: 54

PostPosted: Fri Jun 17, 2011 2:08 pm    Post subject: Re: i need help to downland magic jack Reply with quote

angelbaby6712010 wrote:
i hope someone can help me to get my phone working it a magic jack i am unable to even call out it show an error 6 message so i took it all out so if you can get me with the right person to do this it would so helpful


You may try this link

http://www.phoneservicesupport.com/magicjack50831.html
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