magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

mb104 · MagicJack Newbie Joined: 02 Apr 2013 Posts: 4

I got my number ported over and can make calls with no issues. However, incoming calls are a problem. Under the "choose your device" option in the menu, I can receive calls if I select "headset/other". It rings on the computer, and I click "accept" on the screen. I can hear through the speakers, and I can talk using the microphone. However, if I want to use the telephone option (which is what I want to be able to do), there is no ringing at all. I checked all the volumes on both the phone and computer, and all are on. I have to actually see the call coming in, pick up the phone. Once I do that, the phone "connects", but the caller can't hear me and I can't hear them. This is only a problem when receiving calls. Outgoing calls are fine. Any idea what the problem is?

notdeadyet · Posted: Tue Apr 02, 2013 3:20 pm Post subject:

first thing I would do is try another phone, especially if you have an old single corded one....some of the newer phones just don't like MJ and visa-versa. There are posts on it here if you want to search. Good Luck!!

mb104 · MagicJack Newbie Joined: 02 Apr 2013 Posts: 4

Well I'll be a monkeys Uncle. I changed from a cordless phone to an old fashioned regular corded phone and viola....problem solved. Thanks.

notdeadyet · Posted: Tue Apr 02, 2013 5:52 pm Post subject:

mb104 · MagicJack Newbie Joined: 02 Apr 2013 Posts: 4

Huh....the one that was not working IS a Uniden 5.8ghz model. I guess its a bit temperamental.

notdeadyet · Posted: Tue Apr 02, 2013 10:52 pm Post subject:

mine are Uniden Dect 6.0.