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docooo
Dan isn't smart enough to hire me
Joined: 17 Jun 2008
Posts: 141
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 Posted: Thu Mar 29, 2012 3:44 pm Post subject: MJ live support dead ?? |
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Been trying to bring up MJ live chat and get no were .. anyone else ?
Doc |
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nailgunner
MagicJack Sensei
Joined: 18 Mar 2010
Posts: 1548
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| Posted: Thu Mar 29, 2012 4:59 pm Post subject: Re: MJ live support dead ?? |
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| docooo wrote: | Been trying to bring up MJ live chat and get no were .. anyone else ?
Doc |
Just tried and got into chat with a rep right away. In the past it has taken me a while to get in, but not this time.
Thought it would be a good chance to see if they have changed their answer about an annual fee for porting. Was told it's still $9.99 a year. |
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docooo
Dan isn't smart enough to hire me
Joined: 17 Jun 2008
Posts: 141
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| Posted: Thu Mar 29, 2012 5:18 pm Post subject: |
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Strange as I went to there main web site and clicked on live chat and it comes up with a black box .. strange ..
Doc |
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profster
MagicJack User
Joined: 10 Oct 2008
Posts: 49
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| Posted: Thu Mar 29, 2012 5:25 pm Post subject: |
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| You get to it now through your account login. |
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nailgunner
MagicJack Sensei
Joined: 18 Mar 2010
Posts: 1548
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| Posted: Thu Mar 29, 2012 6:23 pm Post subject: |
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| profster wrote: | | You get to it now through your account login. |
You can. But I think he has something else going on.
Now that I'm basically using the GVJack App program, I haven't logged into my account in weeks. I went into customer chat through their main website at the bottom of the page. |
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Paul777
Dan isn't smart enough to hire me
Joined: 20 Apr 2010
Posts: 168
Location: Toronto, ON
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| Posted: Thu Mar 29, 2012 8:29 pm Post subject: |
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| oh.... I assure you ... MagicJack Live Support is up and running... they are still useless though. They managed to talk circles as usual Tuesday night when I was doing a renewal on a Canadian phone# and had questions. |
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kito0t
MagicJack User
Joined: 29 Mar 2012
Posts: 36
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| Posted: Thu Mar 29, 2012 8:32 pm Post subject: |
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| Check your java if the chat box does not appear. and let me suggest that you don't go looking for live support on sunday's you will have a hard time getting an agent to assist you. Why?! because almost half of the agents are on their off. |
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docooo
Dan isn't smart enough to hire me
Joined: 17 Jun 2008
Posts: 141
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| Posted: Thu Mar 29, 2012 9:09 pm Post subject: |
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Tnx for all the info -- found that IDM for some reason was blocking
it .. spent 2 hr's with "dead chat" and nothing new abt dropped calls
I have a wrt54g with DD-WRT Firmware and these dead chat people
can not understand .. and after 2 hr's of try this and this .. they wore me out.
I am not getting much more outta my Duo -- so both are not that good
Doc |
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Pablo123
Dan isn't smart enough to hire me
Joined: 07 Jan 2011
Posts: 172
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| Posted: Thu Mar 29, 2012 9:29 pm Post subject: |
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| it might be your internet connection or a setting in your router. |
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docooo
Dan isn't smart enough to hire me
Joined: 17 Jun 2008
Posts: 141
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| Posted: Thu Mar 29, 2012 10:45 pm Post subject: |
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Not my internet speed test 21.99/2.10 - and with DD-WRT I hve not seen
any post's on this .. at least with nettalk they can go in and change settings
and this I like abt nettalk . except still got same problem .. gotta try another
phone for GP and see hw that goes .. got to much RF in this house - need a 12 gig phone ((
Doc |
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conniemadagain
Dan isn't smart enough to hire me
Joined: 31 Mar 2009
Posts: 396
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| Posted: Sun Apr 01, 2012 8:11 am Post subject: Re: MJ live support dead ?? |
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| docooo wrote: | Been trying to bring up MJ live chat and get no were .. anyone else ?
Doc |
There were selling to many lotto tix to be bothered by chat ...
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Paul777
Dan isn't smart enough to hire me
Joined: 20 Apr 2010
Posts: 168
Location: Toronto, ON
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| Posted: Sun Apr 01, 2012 12:51 pm Post subject: |
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Oh.... now I understand why they don't know anything about their own product.  |
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