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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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Buzz MagicJack Newbie
Joined: 15 Dec 2011 Posts: 5
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Posted: Thu Dec 15, 2011 12:28 am Post subject: MJP Voicemail |
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I just changed over from my MJ to the new MJP. I'm having issues with the voicemail and spent two hours in their chat service without getting the problem taken care of. It seems that the people on the other end are reading caned answers from a manual, and really don't have answers or fixes.
I simply asked them to reset my voicemail..... They informed me that it can NOT be done. I explained to them that the voicemail is set up in their servers and they must have a way to either reset or disable it.
If anyone can help, please advise. I got an RMA number and if I can't get this resolved I'll just ship the unit back to MJ.
The price is great, but not worth the aggravation.
Additionally, I tried calling MJ and spent an hour on the line listening to a caned msg. from that yo-yo who does their infomercials........ A cust. service person never came to the phone as was stated in the caned msg. What a joke of a company. I understand the price is fair, but they could offer just a little tech support. At this point hey offer nothing what so ever as far as i'm concerned. |
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webjeff MagicJack Newbie
Joined: 10 Aug 2012 Posts: 3
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Posted: Fri Aug 10, 2012 10:30 pm Post subject: Re: MJP Voicemail |
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Buzz wrote: | I just changed over from my MJ to the new MJP. I'm having issues with the voicemail and spent two hours in their chat service without getting the problem taken care of. It seems that the people on the other end are reading caned answers from a manual, and really don't have answers or fixes.
I simply asked them to reset my voicemail..... They informed me that it can NOT be done. I explained to them that the voicemail is set up in their servers and they must have a way to either reset or disable it.
If anyone can help, please advise. I got an RMA number and if I can't get this resolved I'll just ship the unit back to MJ.
The price is great, but not worth the aggravation.
Additionally, I tried calling MJ and spent an hour on the line listening to a caned msg. from that yo-yo who does their infomercials........ A cust. service person never came to the phone as was stated in the caned msg. What a joke of a company. I understand the price is fair, but they could offer just a little tech support. At this point hey offer nothing what so ever as far as i'm concerned. |
Magicfeature for has 20 new feature for magicjack and Magicjack Plus that works great, well aleast for me. |
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SteveHC Dan isn't smart enough to hire me
Joined: 26 Dec 2011 Posts: 498 Location: Southwest Florida
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Posted: Sat Aug 11, 2012 11:05 pm Post subject: |
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How 'bout you actually tell us what the actual problem with you MJ voicemail is? |
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