magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks


magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

No sound from incoming when using call screening



 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
Jason_AZ
MagicJack Newbie


Joined: 16 Jun 2018
Posts: 1

PostPosted: Sat Jun 16, 2018 1:31 pm    Post subject: No sound from incoming when using call screening Reply with quote

Hello,
I looked in the FAQ, sticky, and did a few searches and could not find anything exactly like this. I have a magicJackgo I purchased in May, 2017. The issue **only** occurs with call screening turned on. When I make an outgoing call, everything works correctly. When I receive a call, the caller can hear me, but I cannot hear them. I have updated the firmware. I have tried this with MJ connected to my home phone and directly to the computer. Everything works fine when I turn off call screening. I have tried powered down/powered up my modem, router, and MJ. I've tried the MJ directly connected to two different computers. I've tried with system speakers, headphone, and home phone. I did some of the router port forwarding and static IP work suggested online.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB Turbo Extended Edition © 2010, phpBB Group