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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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Frank B.. MagicJack Newbie
Joined: 25 Jan 2012 Posts: 1 Location: Woodstock, GA
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Posted: Wed Jan 25, 2012 12:51 am Post subject: Porting from AT&T in Georgia |
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I have been unable to find a correct local service carrier in the "Current Carrier Name". I checked my AT&T phone bill and called AT&T and my local service providers appears to be "AT&T Georgia". That is not an option when entering the transfer information and I receive an error message "AT&T Georgia is not in our records". I have tried that carrier plus AT&T and AT&T Corp. and the "status" always goes to "cancelled" and I receive no e-mail response from magicJack. Spoke over three hours with magicJack chat to no avail other than they said an e-mail response would be sent. What am I doing wrong? |
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mjplus2000 Dan isn't smart enough to hire me
Joined: 04 Jan 2012 Posts: 131
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Posted: Wed Jan 25, 2012 3:21 pm Post subject: |
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Sounds like you're doing everything right. At&t ports usually flow through without issue. From what I've heard, you can put any provider in the field and mj will figure it out. If you just want to push it through then try another random provider and see what happens. |
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