magicJack  and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index

magicJack and magicJack Plus Support, Reviews, FAQs and Hacks


magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Satellite Internet



 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Tips, Tricks, and Hacks
View previous topic :: View next topic  
Author Message
jimbo48
MagicJack Newbie


Joined: 24 Apr 2008
Posts: 1

PostPosted: Thu Apr 24, 2008 7:29 pm    Post subject: Satellite Internet Reply with quote

I have been trying all day to get some satisfaction with my mj. I went through three different service people and finally the last one told me that satallite internet was not supported by mj because it is unreliable. I have it connected and I can hear the party I am calling, but I am breaking up on their end. If I can hear them clearly, why can't they do the same? I was not informed that Satellite was not supported. The ad said "HighSpeed Internet".
Back to top
View user's profile Send private message
Stewart
Dan Should Pay Me


Joined: 13 Nov 2007
Posts: 663

PostPosted: Thu Apr 24, 2008 8:58 pm    Post subject: Reply with quote

Some DirecPC connections have insufficient upstream speed or delay consistency for VoIP.

Go to http://www.testyourvoip.com/ and test to Boston. If you get a good score, the problem is not with your Internet connection and we'll troubleshoot further. If it's bad, choose Test Again, click Conserve Bandwidth, and test to Boston again. If the score is still bad, you will probably not be able to use magicJack effectively. If it's now ok, it may be possible to configure the system to use a compression codec (this is not yet officially supported, but it should be soon).
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Hacks Forum Index -> magicJack Tips, Tricks, and Hacks All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB Turbo Extended Edition © 2010, phpBB Group