magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Hi Jill,
There are downloads that has options either 32bit or 64bit and I don't know exactly which one. I just chose 32bit. It could be my soundcard doesn't support echo cancellation. Do you have any idea where to find software that supports echo cancellation that won't conflict with magicjack or ...

No yellow question marks in the Device Manager. It's Windows XP home edition sp3. I'm running Sophos antivirus. No conflicts either. I'm so frustrated. In CPU (SMBIOS) under Processor, my Processor Family is AMD Athlon 64. Does it mean it's 64bit?

Oh yeah I saw it. It's 41C (106F). HDD Status is Good. It didn't find anything wrong. Yes, windows is on auto-update. I have to look around if anything else to be updated.

Where is "diagnostics"? Inside Tiger Jet Network Internet Phone are USB device 2, Driver, Interface 1, Driver, Interface 2, Driver, Interface 3, Interface 4, Interface 5, Driver, Interface 6, and Interface 7.

Hi Jill,
My windows xp home edition has been included when I purchased my computer. It's a legal copy. Thanks for astra. I updated some of my hardwares but what does the red X means and says Not supported? Do I have to worry about it? Does it mean that I have to configure it out until it's checked?

Hi Jill,
I only have one sound card in my system, realtek. Is it possible to get another software? Like, a realtek and something else? And choose between the two? I have windows XP home edition. The image you sent was deleted. Ok, i'll try the astra and will let you know the result.

Hi Jill,

I tried that one too but it didn't help. After all the late night sleep trying to figure out what's going on, I think the problem could be my sound card? I have Realtek AC97 ALC655 32bit. Realtek has high definition codec that has advanced setting like echo cancellation, etc.. It can be ...

Yes Jill, i did all what you have told. And yes, i shut down firefox when i switched to IE. I tried to turn off both XP firewall and windows defender some time today but no change. Still had mj echoes and pc crawl. I have no extra knowledge on my own when it comes to fixing bugs or software ...

Ok here it goes:

ctfmon.exe
Yahoo! Pager
DW6
cdloader
SunKistEM
nwiz
NvMediaCenter
SpywareTerminator
Soundman
Adobe Acrobat Speed Launcher.lnk
Adobe Gamma.lnk
AutoUpdate Monitor.lnk

I disabled some. I changed to IE as my default browser but it is still the same. Do you think it's my sound card or ...

Hi Jill, there is no voice recognition at all. It's only Keyboard and nothing to remove because remove button is disabled. Firefox is using the most CPU energy for about 79,000 K. CPU usage right now is between 1%-5%. I hit the Startup under Tools and there are only 18 applications running. It's ...

Here I is again....floundering.

Now, go to Control Panel and hit Sounds & Audio devices icon. Make sure yr default device is yr soundcard and not the MJ TigerJet USB thingy. As example, I will upload a screenie of mine with relevant part expanded. A pic is worth a thousand ./.....well, U know ...

Hi Jill, i don't have a laptop. My pc is emachines T3410. Under my INSTALLED SERVICES, it has EN English (United States) -- Keyboard -- US. There is no Voice Recognition. HELP!

hi Jill,

Thank you for the replies. I downloaded and checked every one of them the link you gave me. I'm glad most of the errors were removed. I rebooted my pc then tried mj. Unfortunately, when using mj it went to 100% CPU usage again. I hear echoes bouncing everywhere and sounds like talking ...

I ran this test http://myspeed.visualware.com/voip/ as suggested by booyah5 posted at my other post. The result is good. Everything is normal before and after using mj which is 1%-4%. CPU usage jumped up to 100% during mj call.

Here are my answers:
1) This is my first VOIP. New. Received it ...

I posted a topic yesterday about the quality of sound when using magicjack. It's choppy and computer would crawl but when i hang up, it went back to normal. Desperate for answers, I checked my task manager and again, everything was normal except when I dialled through MJ, my CPU usage went to full ...

Thanks booyah5. I remembered that I had same problem with skype before, when they had this free call promotion. I thought skype had a virus so I deleted immediately. I think whenever VOIP is used, everything slows down or crawl and affects the sound quality too. But when I hang up, it goes back to ...

This is my first VOIP MJ and just got it today. I installed MJ right away to my computer without a problem but when I called, computer got whacked.
Here are my problems:
1) Ring sounds like bubble,
2) Both parties couldn't hear well
3) Our voices sound like we were talking underwater,
3) Too ...