magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Please see http://www.phoneservicesupport.com/67-t ... t4009.html

I think the experiment is "Let's see what cutoff time we can get away with". Darn, customers are complaining too much about 30 minutes. "Let's try 60".

Here's another transcript on the 30 minute limit issue:

Please wait for a site operator to respond.

You are now chatting with 'Roxy'

Roxy: Hello, how may I help you?
DonMan: Are you aware that the latest soft phone update terminates a call after 30 minutes?
Roxy: How are you DonMan?
DonMan: Fine ...

I just made a call and it was terminated at exactly 30 minutes.

I can access my voice mail fine with the new upgrade.

Yes, that works. Thanks!

Now I hope they resolve the 30 minute limit thing.

There are certain numbers that I haven't been able to call. I have opened up numerous Tech Support chats on the issue with no results. However the *67 trick has always been a work around. You know the deal for number (123) 456-7890 you dial *671*23 456-7890. Then the call goes through. After ...

Reading other posts, I think I found a work around to the issue. I don't understand why, but if I dial *678*58-368-XXXX, it works. The *67X* where X is the first digit of the area code, seems to overcome the routing issue. I think ultimately mJ needs to fix there routing database, but until they do ...

I get a modem or fax signal whenever I call any number in 858-368-XXXX with my magicJack. From my standard line, I have no issue. I can also call other numbers without issue.

I opened a chat session and after asking me assinign questions like please try dialing a one. Please try it now, please try ...