magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

mberlant asked

Whose method of pursuing a refund do you think is more effective, yours or custer's?

My approach focused on getting my money, while his focused on releasing his anger. I achieved my objective; I hope he achieved his.

But they're not mutually exclusive. One can go both ways.

Thor

Mberlant wrote:
you waited until you had already "pulled the plug" before making your very first posting on the forum. I thoroughly enjoy helping people solve problems just like yours, but your inaction effectively prevented any of us from helping you to a happy ending.

That's true. But I did ...

Now that I've dumped MJ, I can get a life!

But why blame my computer? Am I the only person to report poor service? I don't think so. I've had excellent performance from Packet 8 in the past, and it's working fine for me again. You get what you pay for.

Besides, my complaint was that they wouldn't ...

Well, I posted complaint #922 to the Better Business Bureau. Lo and behold, MJ rounded my balance up to $40 and refunded it within three days.

Thank you, BBB.

Why did I pull the plug?

Terrible connections. I got tired of hearing (or almost hearing) people say, "I cant hear you!" or "This line is too noisy. I'll call you back" or "You're cutting out"

Inoperable. I got tired of seeing a notice on my screen telling me to plug in my MagicJack, when the ...

After 4 months of rotten service, I pulled the plug on MJ. But I had a balance of $34 in my international calling account.

They flat out refused to refund it!

Keep those balances slim, guys. You can get very sick of MJ very fast.