magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

After 18 days, I contacted their tech support (you couldn't actually call it support since they don't have a phone and they could close the chat and you could do nothing about it) and they again promised me a replacement and asked me to check email within 24-48 hours.

Of course, after 48 hours no ...

No, this doesn't work for me. I tried it on two different laptops and two different desktops, none of them worked. Previously all of them worked. And after half a month, I am still waiting for the replacement.
I wonder if there is any place for me to make complain, like BBB or FCC.


I had the same ...

They finally promised a replacement after talking to their tech support for more than 10 hours in many sessions. But after 10 days, I am still waiting for the replacement.

Talked to tech support again, and they said they have placed a request, but the request is still in processing.

I cannot ...

I have been using MagicJack for over a year now. Started from the day before yesterday, my windows xp sp2 won't recognize it any more. When I plugged it in, it says "usb device not recognized". I have tried this on 4 different computers (windows xp sp2, sp3, vista), none of them working. All of them ...