Search found 4 matches

by doodoo16
Fri Sep 05, 2008 10:45 am
Forum: Magic Jack Technical Support
Topic: cannot call cell phones out of area code
Replies: 36
Views: 21459

I just spoke with tech service again and got a knowledgable person that said they are aware of the cell phone number issue and are working on it and that they will email me when resolved.
by doodoo16
Fri Sep 05, 2008 10:23 am
Forum: Magic Jack Technical Support
Topic: cannot call cell phones out of area code
Replies: 36
Views: 21459

I've been chatting online with tech for an hour. they have me again going through the stupid, "plug in" and "restart" and switch usb hubs. of course this is not working.

The problem is definately out of area cell phones. I can call in area code no problem. I can call landlines anywhere no problem ...
by doodoo16
Thu Sep 04, 2008 10:29 pm
Forum: Magic Jack Technical Support
Topic: cannot call cell phones out of area code
Replies: 36
Views: 21459

Come to think of it, i beleive the problem started to occur right after the firmware was upgrade. Does anyone know how to revert back to the old firmware?
by doodoo16
Thu Sep 04, 2008 1:18 pm
Forum: Magic Jack Technical Support
Topic: cannot call cell phones out of area code
Replies: 36
Views: 21459

I spent an hour on tech chat last night with this same issue. I can only call number from within my MJ's own area code. It suddenly started happening yesterday. The tech chat could not figure out the problem and said they were sending it to engineering for resolution in 24-48 hours!

What's strange ...