Search found 7 matches

by r3sidual
Fri Mar 06, 2009 11:19 pm
Forum: Magic Jack Technical Support
Topic: Numerous Magic Jacks "Unavailable"
Replies: 11
Views: 5477


Just about anything in the rants/raves and reviews section could be considered related to a technical issue. The poll seeks user sentiment which isn't a technical issue.

Heck, I've seen people post tech support questions to the "hacks" section, and then go ballistic when this is pointed out ...
by r3sidual
Fri Mar 06, 2009 7:48 pm
Forum: Magic Jack Technical Support
Topic: Numerous Magic Jacks "Unavailable"
Replies: 11
Views: 5477

This belongs in "Rants and Raves" or "The Lounge".

It also doesn't allow for the kind of opinion I would express, which is a combination of two answers. I love it for its price-performance potential, which it sometimes yields. But, I'm looking to *augment* it with other services.

Mark

I would ...
by r3sidual
Fri Mar 06, 2009 7:42 pm
Forum: Magic Jack Technical Support
Topic: Numerous Magic Jacks "Unavailable"
Replies: 11
Views: 5477

mberlant wrote:This belongs in "Rants and Raves" or "The Lounge".
Well it seemed like not being able to receive any calls would be a technical issue.
by r3sidual
Fri Mar 06, 2009 7:39 pm
Forum: Magic Jack Technical Support
Topic: Numerous Magic Jacks "Unavailable"
Replies: 11
Views: 5477

MJ Response

Scripted help is no help.

You are now chatting with 'ick'
ick: Hello, how may I help you?
im: Hello I was speaking with gem a few minutes ago
ick: Please wait while I check that for you
ick: Thank you for waiting
ick: I apologize but gem is busy with other customers.
ick: May I try to ...
by r3sidual
Fri Mar 06, 2009 1:14 pm
Forum: Magic Jack Technical Support
Topic: Numerous Magic Jacks "Unavailable"
Replies: 11
Views: 5477

Numerous Magic Jacks "Unavailable"

A couple days ago a few people called me that evening saying that they had been trying to reach me for hours. We both thought that it was a temporary network error, but the next day I decided to test my MJ line and that's when I discovered that it was MJ that had the problem.

Unfortunately, the ...
by r3sidual
Mon Sep 22, 2008 3:45 pm
Forum: Magic Jack Technical Support
Topic: Re-Registring magicJack
Replies: 5
Views: 3589

Re-Register

Is there a way to re-register a MJ? When I got my 2nd MJ I selected "Add a Number" but I used a different email address from the 1st one so I essentially setup 2 accounts. How can you start from scratch?

Change your MJ serial number is the only way I know of unless MJ support can remove your record ...
by r3sidual
Mon Sep 15, 2008 5:58 pm
Forum: magicJack Tips and Tricks
Topic: One simple twist to improve MJ voice quality significantly..
Replies: 11
Views: 9873

Re: One simple twist to improve MJ voice quality significant

Plug MJ to a computer/laptop that is wired by an ethernet cable to the router. That way, your internet connection is not subjected to radio/magnetic interferences from microwave, other electronic devices (cordless phones, medical devices, power lines, etc..), other physical obstructions (wall, beam ...