magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Just about anything in the rants/raves and reviews section could be considered related to a technical issue. The poll seeks user sentiment which isn't a technical issue.

Heck, I've seen people post tech support questions to the "hacks" section, and then go ballistic when this is pointed out ...

This belongs in "Rants and Raves" or "The Lounge".

It also doesn't allow for the kind of opinion I would express, which is a combination of two answers. I love it for its price-performance potential, which it sometimes yields. But, I'm looking to *augment* it with other services.

Mark

I would ...

mberlant wrote:This belongs in "Rants and Raves" or "The Lounge".

Well it seemed like not being able to receive any calls would be a technical issue.

Scripted help is no help.

You are now chatting with 'ick'
ick: Hello, how may I help you?
im: Hello I was speaking with gem a few minutes ago
ick: Please wait while I check that for you
ick: Thank you for waiting
ick: I apologize but gem is busy with other customers.
ick: May I try to ...

A couple days ago a few people called me that evening saying that they had been trying to reach me for hours. We both thought that it was a temporary network error, but the next day I decided to test my MJ line and that's when I discovered that it was MJ that had the problem.

Unfortunately, the ...

Is there a way to re-register a MJ? When I got my 2nd MJ I selected "Add a Number" but I used a different email address from the 1st one so I essentially setup 2 accounts. How can you start from scratch?

Change your MJ serial number is the only way I know of unless MJ support can remove your record ...

Plug MJ to a computer/laptop that is wired by an ethernet cable to the router. That way, your internet connection is not subjected to radio/magnetic interferences from microwave, other electronic devices (cordless phones, medical devices, power lines, etc..), other physical obstructions (wall, beam ...