magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Thank you for your reply. I emailed and used live chat and the problem was taken care of today.

Thank you for the reply. I received my email concerning the 2nd year and my MJ works now.

Problem solved--I received an email concerning the 2nd year subscription today and my MJ now works!
Thanks for the helpful replies.

Maybe I overreacted but I didn't expect the cc# question.
I also emailed the invoice information but still no service.

I contacted live help and told "Chad" that my MJ says my service has expired, but I had an invoice showing that I paid for an additional year service. Chad asked for my full name and email address. Then he asked for my credit card #. I asked why he needed the cc # and he said it was to check for the ...

Should the live chat operator request your credit card information??

I don't see a redemption code on my receipt, but I was charged for the additional year.

I don't know if I'm posting in the right area of this forum, but my magicjack says my subscription has expired after just one year. I paid $19.95 for an additional year license. I've attempted to contact customer service by email several times. Live help doesn't seem to exist. My account shows that ...