magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

MJ is working well on XP for me.

My daughter wants to try it on her Vista PC. The MJ Customer Care webpage has a Vista Upgrade button

http://www.magicjack.com/1/customercare.asp.

Is this upgrading the Vista Operating System or MJ firmware?

If it upgrades MJ firmware, will it create issues when ...

There is an update for Vista users on the MJ customer care web page. Have you installed the update?

http://www.magicjack.com/9/customercare.asp

Dick

The problem I am having is with incoming calls only, the phone rings and I can pick up, but the call is dropped after 32 seconds every time.. On the magic jack display it reads "awaiting acknowledgment" so it seems like its not fully connecting... Another problem I am having is with incoming calls ...