magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I am still having the problem as well, I even had a Magic Jack support person call me to help.. He was very nice and took a lot of time working with me. He used wire shark to determine it was the router blocking out the return, and it is the MJ that is timing out from not receiving it.. He was ...

The problem I am having is with incoming calls only, the phone rings and I can pick up, but the call is dropped after 32 seconds every time.. On the magic jack display it reads "awaiting acknowledgment" so it seems like its not fully connecting... Another problem I am having is with incoming calls ...

You can it is tricky though you have to click on live support then scroll down to the bottom of the page click live support again, then click on a FAQ question, it does not matter which one, and look for a new kive support option to open up at the top of your page and that live support should work ...