Search found 12 matches

by tDogEast
Tue Jan 03, 2012 11:30 am
Forum: magicJack Plus Support
Topic: MJ+ Earpiece Volume Level Setting
Replies: 4
Views: 6962

MJ+ Earpiece Volume Level Setting

My MJ+ works well, but the volume level of incomming calls is very low. I have tried connecting the MJ+ to my computer and running the MJ Software and raising the earpiece volume level. It seems that the setting does not stick when I remove the MJ+ from the computer and plug it back into the network ...
by tDogEast
Sat Aug 08, 2009 6:06 pm
Forum: Magic Jack Technical Support
Topic: Problems with incoming calls....
Replies: 49
Views: 34501

32 Second Call Drop FIXED - WRT610N

Linksys has finally posted new firmware for the WRT610N. This fixes the MagicJack Pending ACK problem for this router.

The new firmware lets you turn OFF (Disable) SIP ALG. The SIP application layer gateway was included in the original code, but since MJ implemented it's own methodology for ...
by tDogEast
Sat Aug 08, 2009 6:04 pm
Forum: Magic Jack Technical Support
Topic: Call gets disconnected after 32 seconds.
Replies: 6
Views: 14341

32 Second drop FIXED - WRT610N

Linksys has finally posted new firmware for the WRT610N. This fixes the MagicJack Pending ACK problem for this router.

The new firmware lets you turn OFF (Disable) SIP ALG. The SIP application layer gateway was included in the original code, but since MJ implemented it's own methodology for ...
by tDogEast
Sat Aug 08, 2009 6:03 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Permanent Solution (For Me)

Linksys has finally posted new firmware for the WRT610N. This fixes the MagicJack Pending ACK problem for this router.

The new firmware lets you turn OFF (Disable) SIP ALG. The SIP application layer gateway was included in the original code, but since MJ implemented it's own methodology for ...
by tDogEast
Sun May 31, 2009 10:41 am
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Re: WRT610N TDogEast Fix

I am glad the fix worked for you. I too will probably try the DD-WRT code when it is through testing. For now, I have gotten my MJ to run on my Windows Home Server, which I leave on all of the time. Since it is rarely rebooted, I don't have to reconfigure the router very often.

Cheers!

Toby
by tDogEast
Thu May 14, 2009 10:12 pm
Forum: Magic Jack Technical Support
Topic: Call gets disconnected after 32 seconds.
Replies: 6
Views: 14341

Disconnect after 32 Seconds

Hello AmericaV6.

This is a recorded (known) problem with the Linksys WRT610N and the MJ. There is a manual fix that I have discovered for this router. It can be found at:
http://www.phoneservicesupport.com/incoming-calls-drop-after-30-seconds-pending-ack-t4448.html

Haven't checked lately, but I ...
by tDogEast
Fri Jan 23, 2009 9:10 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Mark,

I assure you that my only goal is through my limited understanding was to get my MJ to work reliably. I am sure that my incompete explanation (which stems from my incomplete understanding) is the cause of your confusion.

Here is an example of the packet that is dropped by my router that ...
by tDogEast
Fri Jan 23, 2009 11:47 am
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Mark,

I am sure you are correct in your assertions, but with the software load on the linksys router, I don't know how to view the port mappings from the router's point of view.

All I know is that mapping the port as I described from the router to the MJ PC cures the problem. Another thing that I ...
by tDogEast
Fri Jan 23, 2009 11:08 am
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Mark,

I can't say for certain whether this is caused by the router or by Vista. Running TCPView on my machine yields the following. All listening ports are UDP, there are no active TCP ports listening.

Process

magicJack.exe:3872 UDP 10.1.1.50:62427
magicJack.exe:3872 UDP 127.0.0.1:62427
magicJack ...
by tDogEast
Wed Jan 21, 2009 11:12 am
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Here is the temp Solution that works for me

Hello,

After you restart the MJ application, run an application like TCPView or do a netstat an. TCPView (sysinternals) makes this easier to see. The Acknowledge that MJ is waiting for is on a port that is reassigned every time the MJ applicaiton is restarted, so this method has to be followed ...
by tDogEast
Fri Oct 31, 2008 1:09 pm
Forum: Magic Jack Technical Support
Topic: Problems with incoming calls....
Replies: 49
Views: 34501

While I certainly agree that the MJ server is trying to open a connection to my PC, it is trying this using a UDP port that the MJ is listening on (in this case 56653). This had to be communicated to the MJ server sometime during the registration when the application first runs for the MJ server to ...
by tDogEast
Fri Oct 31, 2008 4:30 am
Forum: Magic Jack Technical Support
Topic: Problems with incoming calls....
Replies: 49
Views: 34501

Awaiting Acknowledgment - 32 Second Problem

I too have the 32 second problem for inbound calls. Mine also used to work just fine until about a month ago. I have changed none of the router settings on my LinkSys WRT610N. I have done quite a bit of research and found the following.

Using an application called TCPView from Sysinternals, I find ...