magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

What I see is that both are udp, and both are to the MJ server.


So both ranges are my computer opening ports to MJ servers? and MJ does not open a port to send back an acknowledgement?

I thought this is like ftp.. your outgoing port is 21 but the ftp server on the internet will open a random ...

It could be a bug in my router as well... I use to have an airlink 101 router and did not have this particular issue. But I had to replace it due to bad wireless signal. It also looks like linksys might have a bug maybe for voip applications? Not sure.. but I can tell you this is one issue that is ...

Thanks for the quick reply. so to verify the ports and direction:

Port Range Type Source Destination
------------- -------- ---------- ---------------
5060-5070 udp my computer MJ server

10000-20000 tcp MJ Server my computer


is the above chart correct?

az2008 - The magicjack does not work at my house but works at my work. So with that test you are saying that it does not exclude the proxy server at a possible issue? Please explain?

Also, if at home i put my computer in the DMZ, magic jack works. So it must be some port that the router is not ...

I am having the same issues with incomming calls being disconnected after 32 seconds and the softphone app says "Awaiting Acknowledgement". I have a linksys wrt610n router and wondering if anyone else got magic jack to work with this router. I brought my magic jack to work and incomming calls work ...