magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

:D I read the instructions carefully on the web site and found you can simply ask to escalate the chat and they will. I asked for a replacement unit and explained that I have tried rebooting and two computers and two phones etc. AND I AM TO RECIVE MY REPLACEMENT IN 3 TO 5 BUSINESS DAYS. HOORAY ...

Things are hit and miss.

1. It depends on the phone. The MJ device sometimes just does not output enough voltage to make phones work.

2. Randomness. Sometimes a phone will work, then not work, then will work again. For me, if I can't get it to work, I hang up, pick up the phone and try again. If ...

I'm really frustrated with this situation, calling from the softphone works but is not convenient for me. I'd like to be able to call from the real phone.

I'd like to know how to configure Ekiga to run my MJ account. Can someone help me out with the sip information.

Thanks

Please keep me posted on this.

I am encountering the same thing. The unit is brand new and worked for 1 day. Its not the DTMF detector because if you use the softphone and dial the 1st digit, you can then dial the rest of the numbers using the phone. This is really strange! It seems that the current software of magicjack doesnt ...

Can you please explain how you configure fring to work with MJ. I have fring on my cellphone but do not see a MJ option.

1. Assuming that Windows is already running, unplug your magicjack.
2. Now unplug your ethernet/network cable. At this time you should have been disconnected to the internet.
3. Now plug in the magicjack back to the USB port. let magicjack load the softphone.
4. The softphone will display "Please ...

rickiev wrote:I had the same problem, I updated the magicjack software. Go to the main website, and download it. It fixed the problem after a update was complete and re-started the software.

Did that but nothing changed. Still can't dial from phone.

No, I've tried different phones, restarted the computer and the modem, I've even tried on a different computer and internet service.

Try a powered USB hub. I'm not sure why the problem would start out of blue, but powered hubs are reported to fix a lot of strange problems.

Mark

I don't have a ...

laserjobs wrote:Does it work with another phone?

No, I've tried different phones, restarted the computer and the modem, I've even tried on a different computer and internet service.

Can anyone help me with this. I can get incoming calls, can call out from softphone, but cannot dial from my phone. I did work in the past, I have no idea why its not working now.

It was working the other day, but, now I can't dial from my phone keypad. Can make calls from softphone, but that is not convenient.

BTW - I'm really glad that I found this forum because the MagicJack website is heavily lacking costumer support.

Linux support for MJ will make my life easier too.