magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

KMNugent52

Hi sd73,

Maybe look into a plug in outlet timer. I use them to turn my lights on and off when I'm away to make it look like someone is home.

You can pick one up for a few bucks.

-Kevin N.

KMNugent52

Take a look at this post from forum member EZ Waay to see if it helps.
https://www.phoneservicesupport.com/mj- ... 13902.html

-Kevin N.

KMNugent52

Hi hwally,

You can export your Contacts list to a .CSV file @ mymagicjack.com

You can open the .CSV file in a word processor or spreadsheet.

-Kevin N.

KMNugent52

Hi,

MagicJack 4.1 (the old see-thru dongle)
Windows 10 Home 32-bit v.1709

In 'Device Manager', under 'Audio inputs and outputs', should there be 2 instances of 'Handset (USB Internet Phone by TigerJet)'?

-Kevin N.

KMNugent52

Hi Bill,

Thank you for your reply.

I'm using the Magic Jack on an Intel Compute-Stick, so leaving it on 24/7 is not an issue at all.

https://www.intel.com/content/www/us/en ... stick.html

I'll follow your advise and leave well enough alone.

Thanks again,

-Kevin N.

KMNugent52

Hi MJ Forum:

I have an old, 4.1 type magic jack (the old see-thru dongle). It still seems to work well enough.

Since the dongle MUST be connected to the computer at all times, I've grown accustomed to using the magic jack GUI for recent calls and contacts and I use that GUI often.

Is there any ...

KMNugent52

Well I've resigned to the fact that this unit will not d/l my contacts and/or recent calls.

That's too bad.

I've packed up the ole' T5700 and with a small portion of all the money that MJ has saved me over the years, bought an Intel Compute Stick.
https://www.amazon.com/Intel-Compute-Computer ...

KMNugent52

I gave it a go and it does work as far as making and receiving calls goes. I can not however get the 'Contacts' or 'Recent' lists to d/l.

I've tried listing *.magicjack.com and *.talk4free.com in the 'Trusted Sites' zone of IE 6. I've also lowered the security as much as I could see fit under IE's ...

KMNugent52

Hi All,

I have a 512/512 T5700, Win XPe SP2 w/IE 6.

MJ version: 4.1 (the old silver see-thru type)

Q. Will MJ work in the above environment?

Q. Will the fact that IE 6 is involved cause any hiccups?

-Kevin N.

KMNugent52

Dear redpepper,

Thank you for your work on MagicFeatures and for the recent 4.00 upgrade.

Phones are ringing and all is well in the world of Magic Jack once again.

-Kevin N.
Original style MJ (Gen 4)
Win XP SP3
MJ Features. v.4.00

KMNugent52

Original style MJ (Gen 4)
Win XP SP3
MJ Features. v.2.11

This setup was working fine yesterday.

Today, the phones will not ring with MJ Features operating.

-Kevin N.

KMNugent52

Check under the MJ Menu to make sure that the headset / telephone option is set to telephone.

HTH -Kevin N.

KMNugent52

Check under the Magic Jack Menu, you may have the option set to headset instead of telephone.

HTH -Kevin N.

KMNugent52

My AT&T land line ran me about $40 a month.
I figure MagicJack has saved me over $2,000 in the past 5 years.
With that in mind, I don't have a problem being charged an e911 fee, especially if it's just a pass-through, recovery fee.

KMNugent52

I have used a 3-com hub for years and more recently a Dynex (Best Buy Brand) They both work flawlessly.

KMNugent52

I really wish manufacturers would start putting out residential wireless routers with more than 4 Ethernet ports on them.

Buy and inexpensive Hub or Switch to easily add more ports to your existing router.

HTH -Kevin N.

KMNugent52

Have you tried installing MJ as an Administrator?

KMNugent52

Have you tried installing MJ as an Administrator?

Look in the Device Manager at USB Root hubs. Look for a setting that allows the computer to turn off this device and un-check that option for all USB Root hubs.

The option will be on the 'Power Management' tab of the 'Properties' form for the USB ...

KMNugent52

Have you tried using a different USB port or a powered hub?

KMNugent52

Hi Henry 180,
You must disconnect the house phone lines from the external tel-co connection or you run the risk of 'bricking' the Magic Jack (MJ) unit.
If you are using non-powered phones, you may need a USB hub to give the MJ unit enough power to ring all of your phones.
HTH -Kevin N.

KMNugent52

The contact list appears to be sorted alphabetically.
If no Last Name is entered, it is sorted by the First Name.
If a Last Name IS entered, then it is sorted by the Last Name.
HTH -Kevin N.

KMNugent52

Hi salemrosti,
Due to the inherent nature of internet help forums it's more likely that you're going to only hear about the problems people are having. It's a 'grain of salt' thing.
We've been MJ customers for 3 or 4 years now. We DO keep a cell phone for when we're away from home.
MJ does once in a ...

KMNugent52

Look in the BIOS to see if the keyboard and mouse ports are activated.

KMNugent52

I have no experience with MJ+ but lowering the microphone volume through the softphone worked to reduce beeps on the former MJ.

KMNugent52

Do not use the short USB cable that comes with MJ.

KMNugent52

Hi roving,
Log into mymagicjack.com, click on the 'My Contacts' tab. You can export your Contacts and or Call Logs to a .csv file.
You can't import them back in as of yet but at least you can print up a hard copy.
HTH -Kevin N.

KMNugent52

I do realize that these are public records but I can't help but feel that it's a little creepy to be posting them like this.
-Kevin N.

KMNugent52

I have Microsoft essentials and I don't have it blocking magic jack.

Microsof Essetials is not a firewall. Look to your Computer's Control Panel for Windows Firewall and temporarilly disable it.
Restart your computer and wait for MJ to load. You may receive a 'Luck you' upgrade.
If MJ starts ...

KMNugent52

Hi HammerHeadHank,
Have you checked any firewall setting on the machine that coud possible be blocking MJ?
-Kevin N.

KMNugent52

Hi HammerHeadHank,
Use of a static IP with MJ is definately doable. Do you have internet access at the machine with the static IP?
-Kevin N.

KMNugent52

Hi gfengle,
If you're not using a wired phone, do so and see if the call quality improves.
Some users have also experienced improved call quality by using a powered USB hub.
HTH -Kevin N.

KMNugent52

Hi Wrlea,
There is one person who calls me and their call is always garbled. I have to call them back in order to be able to hear them.
The only reason I've come up with for this constantly happening is that they use a Satellite connection to the internet.
HTH -Kevin N.

KMNugent52

Hi demj1308,
Faxing has never been MJ's strong suit.
Look to this thread see if port forwarding helps. It did for me as far as the sound quality goes.
http://www.phoneservicesupport.com/magi ... 10706.html
HTH -Kevin N.

KMNugent52

nailgunner wrote:I've got another humdinger about CPU usage coming any minute now.

Tease.

KMNugent52

WOW, you ARE bored!

KMNugent52

The exported file is useless.

Not if you want to save or make a hard copy of your call logs. I may be wrong but I think that's what the OP was after.
-Kevin N.

KMNugent52

Magicvibe,
At the risk of overstating the obvious. MyMagicjack.com allows the user to export their call logs.
HTH -Kevin N.

KMNugent52

Hi cogentnexus
I'm running an HP T5700 512/512 with no pagefile. It was my understanding that the constant writing to a pagefile on a DOM would only shorten it's lifespan.
I would try setting it to use no pagefile and then delete the one that's there.
Don't forget to commit it or it'll return.
HTH ...

KMNugent52

Hi culeboards
The instructions say to Copy Setup.exe to the Startup Folder.

KMNugent52

Hi tepeco,
Try right clicking the Desktop, choose 'Refresh' from the context menu.
HTH -Kevin N.

KMNugent52

Hi johnthehuskyfan,
1. In Windows Explorer, go to 'Tools' > 'Folder Options' > 'View' tab. Select 'Show Hidden Files and Folders'.
2. Create a shortcut in your wife's 'Startup' folder to C:\documents and settings\[wife's name]\Application Data\mjusbsp\in00000\setup.exe
Where [wife's name] is your ...

KMNugent52

Here's a FAQ from MJ's knowledgebase:
Q. Will magicJack work with Dial-up Internet service?
A. NO.
Dial-up Internet service does not provide enough bandwidth or speed for magicJack.
A minimum bandwidth UPLOAD speed of 128 kb/s (or kbit/s or kbps) is required.
You may test your bandwidth speed at ...

KMNugent52

Hi VaHam The update will have rebuilt the mjusbsp directory so the file will have been recreated by MJ and it will appear to be in the same place it was before deleting it; but it is now located on the DOK physically. .

Perhaps this will become clearer to me after I give it a shot.

Thanks for ...

KMNugent52

VaHam,
First of all Kudos to Mark Russinovich, tonyben and yourself. This is brilliant in it's simplicity.

If I've read your post correctly... wouldn't the directory in the following quote have been already removed with the 'del' or 'rd commands?

After update is complete MJ should start up; if ...

KMNugent52

Hi Netkid,
Don't hold me to this, but it's my understanding that you must use the Admistratior account in order for MJ to load, operate and update. Probably has to do with write permissions.
This was why I put the shortcut to setup.exe in the Adminstrator/Startup folder.
I don't use MJ as a service ...

KMNugent52

Hi Netkid,
The following is copied from the MagicJack knowledgebase:
-Begin Copy-
1. Please go to control panel, click folder options, click the tab named view, check View hidden files and folders, click apply, click OK, and close control panel.
2. Go to C:>documents and settings>[your name ...

KMNugent52

Hi tjmartin,
Since you're not using an actual phone, there IS a way to run MJ without the dongle.
Look through these two sticky posts:
http://www.phoneservicesupport.com/magic-jack-as-a-service-a-better-way-t1364.html
http://www.phoneservicesupport.com/easy-way-to-use-magicjack-without-usb-dongle ...

KMNugent52

Hobby wrote: no matter how low a priority I make any other network traffic,

This is something of a paradox, where in you need to set the priority to a high number to give it a low priority. mj needs to be given a priority of 1.
-Kevin N.

KMNugent52

I don''t know if this will work or not, I haven't tried it, but maybe if you sign out at mymagicjack.com it will no longer automatically sign you back in.
HTH -Kevin N.

KMNugent52

MJ Forum:
A neighbor of mine living in the 706 (Georgia) area tried dialing my 718 (New York) area MJ (Physically in GA) and got the same message.

Between the blocked numbers and now this new message, it's starting to smell like the end.

I can't complain though. I've used MJ for over 2 years ...

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 100 matches

Should there be 2 instances of Handset?

Magic Jack Go - Yes or No?

Will an HP T5700 TC still work?

Re: SteveHC

Re: Insufficient Flash Drive Space

Re: Insufficient Flash Drive Space

Re: Need an alternative to router QOS settings...