Search found 8 matches

by yasir2k
Sat Feb 09, 2008 5:22 pm
Forum: Magic Jack Technical Support
Topic: PROBLEM WITH INCOMING CALL
Replies: 9
Views: 5138

I have disabled all popup blockers and any antivirus software. What else to do
by yasir2k
Sat Feb 09, 2008 4:53 pm
Forum: Magic Jack Technical Support
Topic: PROBLEM WITH INCOMING CALL
Replies: 9
Views: 5138

I have tried another generic phone and that is the same thing. I have tried several phones and none seem to work. The problem is with the popup not staying in its place.
by yasir2k
Sat Feb 09, 2008 4:36 pm
Forum: Magic Jack Technical Support
Topic: PROBLEM WITH INCOMING CALL
Replies: 9
Views: 5138

What do I do to get you the specs. It is windows XP SP2 and has 512 of RAM.
It is going through an ISP that provides Cable Modem and if I am able to click on the accpet button as soon as the popup comes, the call goes through. THe problem is that the popup disappears right away and I am not able to ...
by yasir2k
Sat Feb 09, 2008 4:27 pm
Forum: Magic Jack Technical Support
Topic: PROBLEM WITH INCOMING CALL
Replies: 9
Views: 5138

PROBLEM WITH INCOMING CALL

When someone calls me, my phone does not ring and it is set on "Telephone". Also, the window that pops up for me to accept or reject incoming call ops up and disappears in a second so I am not even able to accept it. I will appreciate any input
by yasir2k
Wed Feb 06, 2008 9:04 am
Forum: Magic Jack Technical Support
Topic: PROBLEM WITH INCOMING CALL
Replies: 4
Views: 3682

PROBLEM WITH INCOMING CALL

HI:
I finally fixed the problem with the interface not loading as there was a problem with IE. However, there is a new problem I am experiencing. When I am receiving a call, the "accept" window popups and disappears right away without any ringing or any other notification. I am not able to receive ...
by yasir2k
Tue Feb 05, 2008 1:45 pm
Forum: Magic Jack Technical Support
Topic: RE: MJICJACK INnterface does not load
Replies: 5
Views: 3678

Gerry:
I have done the restart and reinstall and it is windows XP machine with 510 of RAM. Please let me know what other information you may need. I will appreciate your response. It loads fine to the point where it says it is starting and the thing just disappears after that. The main screen does ...
by yasir2k
Tue Feb 05, 2008 12:44 pm
Forum: Magic Jack Technical Support
Topic: RE: MJICJACK INnterface does not load
Replies: 5
Views: 3678

I have trues that but that did not help either.
by yasir2k
Tue Feb 05, 2008 12:08 pm
Forum: Magic Jack Technical Support
Topic: RE: MJICJACK INnterface does not load
Replies: 5
Views: 3678

RE: MJICJACK INnterface does not load

Hi:
I am running windows XP and when I install the Majicjack on my computer, it installs fine and shows the little popup saying it is loading and starting , but then disappears without any error or signs. Te interface does not load and display. There is a buzzing tone and no dial tone either. Can ...