magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Unplug MJ and plug in again, then update again. After update is complete and MJ restarts, unplug then plug in again. That should correct the problem.

My "Lucky You" upgrade came through today. Afterward I had a dial tone but could not dial out. After pressing the first number on the phone keypad ...

I have those errors, I think those errors are the ad window, hitting an ad while it's unavailable.

I also can't make any phone calls, with no errors, dialtone - dail - pause - dailtone.

Crud. A complete restart, a reinstall, unplugging and plugging back in, and a soft restart all result in the same behavior.

I dial, there is a bare pause, and I'm right back to dial tone again.

Mean while, on the other side, the phone rings and they pick up, only to hear nothing.

Time to search ...

Ugh. I just did the upgrade, and suddenly I can't call out. I get no error message. I pick up the phone, get dial tone, dial the number, and there will be a bare pause and then I'm right back to dial tone.

I suppose I'll restart my entire computer, and see if that helps.