magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Mr_Dasher

It's not necessary how physically how close you are but how the calls are routed. Do a trace route and find the proxy that gives you the best results (hops, pings, etc.)

I live in Toronto and use Bell (Sympatico) I found that it didn't matter what proxy I would trace they all seemed to route ...

Mr_Dasher

I have to admit that I did this really fast so I'm not sure if it's really done properly but it does work. I have two MJ's running off of one ip address. This ip address is an open public address and is not going through a router but I think that if the correct ports are open in the firewall that it ...

Mr_Dasher

Thanks again,

I actually got it to work before reading your email. It works well. Found out I could use any ip address for the listening port so I used an high number to avoid any possible conflict. No Sip User Agent Name required for xlite. Now on to setting up my ATA.

Thanks for your help on ...

Mr_Dasher

Thanks Trek101.

I'd like to give it a try. In this situation it's a test server so it's open to be messed with. :0)

All the ports are open - in this case would you know how to setup the ports for MJ. 5070 for the listen port?

D

Mr_Dasher

Hi,

I'm able to setup my xlite softphone when I run MJM5.exe on a computer on my internal network.

Instead of leaving that computer on all the time is it possible to run MJM5.exe on a remote server that's running 24/7. It's a server that I host at a co-location.

I've tried entering the IP ...

Mr_Dasher

Though it was reported that there were no 416 area codes I took a chance and bought another MJ with hopes that they would be added at a future date. If they weren't I'd eventually take a 647.

When I went to register my MJ the 416 area was available. After all these years I finally have a Toronto ...

Mr_Dasher

Hey xboxuser1,

There's a point of being too cheap. They give you the number for free. Isn't that enough?

If you like the service just pay the $50.00 one time fee for the SIP info.

Everyone has to make a living.

D

Mr_Dasher

Where do you find the available numbers?
Do they offer 604?
Do they support number porting?
How much did your ATA cost, or was it included?
Thanks. I could not find these answers on their site.

Hi,

To find the available numbers you have to go to the order section (as if you're going to order ...

Mr_Dasher

http://acanac.com for VOIP $10.00 per month.

and

http://Vbuzzer.com dedicated number for Fax. for $2.00 per month.

Total $12.00 Canadian.

Acana only offers Canadian numbers and to get that price I had to pay for 12 months in advance. $120.00 for a year with a money back guarantee. The service ...

Mr_Dasher

My final MJ just got blacklisted yesterday which means none of my MJ's will work through an ATA. Now my both my MJ's will be sent to the farm team only to be used on the rare occasion that I feel sentimental about the good old days.

It's been a slice.

Mr Dasher

Mr_Dasher

Thanks Crackerjack.

I thought it would be too good to be true.

D

Mr_Dasher

Thanks for the info,

Bare with me here. :0)

When I follow the method you suggest it's really just dialing a standard phone number through his provider. I maybe wrong but I thought I should be able to dial a number not as if it's a phone number but really as if it's an Internet address.

For ...

Mr_Dasher

Sorry Domingo,

I'm just being stupid here.

When I want to phone him via SIP only its really simple:

"phone_number"@"his_sip_server":5060 (it could be his user name because it's one and the same)

If he was going to phone my MJ account what would his stream look like?

He's tried:

"MJ_phone ...

Mr_Dasher

I must be missing something here. Sorry :0)

I think it's called SIP to SIP dialing.

What I want to do is to do is have a friend who lives in Europe and using a European VOIP provider to be able to call me directly using my MJ VOIP address? What info would he have to enter?

Would it be something ...

Mr_Dasher

Hi,

Does anyone know the syntax for making VOIP to VOIP calls.

It's something like "

"your phone number"@proxy.talk4free.com

or

"USER-ID"@talk4free.com

Thanks for your help.

D

Mr_Dasher

It's going to be interesting to see how Dan keeps the simplicity which helps it sell in places like Walmart. But, provide more flexibility for those who feel constrained by the one-size-fits-all nature of MJ.

I don't think that Dan will try to cater to others. It would make his business model ...

Mr_Dasher

I definitely agree.

D

Mr_Dasher

I agree - what's the difference between having a thin client / dedicated computer when compared to running an ATA . But for Dan, us not using the dongle means he's lost control of the financially valuable desktop plus there are those people running offices, call centres, etc. with Asterisks servers ...

Mr_Dasher

I'm wondering if the two registration attempts would explain why some people are able to log in with their ATA's and some aren't.

Since they changed the passwords on some MJ accounts and not on others, when you you attempt to register the system will check your password. If the password passes the ...

Mr_Dasher

If it was a MAC address issue then we should still be able to use softphone programs like xlite because the xlite would run off the same computers the MJ dongle does.

D

Mr_Dasher

For the Canadians who use MJ

http://www.acanac.com/index.html

Mr_Dasher

Mr Dasher,

My Nov activated one does work.

Thanks for the Info.

Do you own more than one MJ?

Was the Nov activation used in an ATA?

Would you mind telling me what proxy you've been using (city your area code is from)? The reason why I asked is in another posting someone mentioned that they ...

Mr_Dasher

Hi all,

I bet the MJ folks are having a laugh since the last update. (June 9, 2009)

One thing for sure they follow this forum very closely. It's one giant test bed and they're getting it for free. "Let's put this update out there and follow the forum to see what happens."

We all knew it was going ...

Mr_Dasher

I don't think it has anything to do with ATA specs on the devices that work and those that don't. I think it has to do with which MJ accounts they've switched over to the new login method. I bet that you'll find that the older MJ accounts have been switched and the new accounts haven't. My Nov ...

Mr_Dasher

If MJ did one thing it was introduced me to the wonderful world of VOIP.

But time to move on.

Now I like using VOIP with an ATA so I will be looking for an alternative to MJ. In Canada I can get an number in my area code and free North American long distance for about 10 dollars a month with no ...

Mr_Dasher

"Blacklisted" as in knowing which numbers are used with an ATA and then having them changed. I ended up using the SIP info from my second MJ that had only been used with the dongle.

Mr_Dasher

I have a MJ that still works with my ATA even after the update and one that doesn't work after the update. Getting his config probably wouldn't help. Either it works or it doesn't.

How they distinguish between who gets cut off and who doesn't is anyones guess.

Though mine is still working I'm ...

Mr_Dasher

Dial

***7469

Enter

It might be *** or **** before 7469

I don't think it's possible to enter the sip agent in the advanced features. It will always remain zero even after saving.

D

Mr_Dasher

I have two MJ's. One I bought in November and the other in April. Both have been updated.

I was using the November MJ's SIP info in my ATA and the the April's MJ's in Xlite. After the update I had to switch the ATA's SIP info with the newer MJ to get my ATA to work.

So either they haven't gotten ...

Mr_Dasher

As I posted previously - I'm not able use my ATA but I'm able to use the softphone without the dongle. So it appears that it's not looking for a dongle.

D

Mr_Dasher

I bought a MJ in November and one in April. I updated both today. The one I bought in November had it's password change but the one I bought in April didn't and still works with my ATA. Maybe they just haven't gotten around to it.?

Mr_Dasher

After updating my MagicJack this morning and not having my ATA work I tested it with the MJ softphone phone to see if that worked without the dongle. MJ softphone does work but Xlite doesn't. This leads me to believe that at least it's not hardware related.

D

Mr_Dasher

I did search and I did find.

I found the blocking of proxies not to work in the sense that it introduced a lot of inconsistanecies. To make sure I would always got the proxy I wanted I had to block every other proxy then wait until my MJ found the one that worked. Then it would work and then wouldn ...

Mr_Dasher

Hey everyone,

For those of you that are about to setup a new MJ account you may want to do a bit of research.

What I discovered through trial and error was that the area code (proxy server) you first register with is the the proxy you will all ways be with even if you change your area code. So it ...

Mr_Dasher

Quick update:

For whatever reason I couldn't register on the default proxy that would logically be associated with the MJ phone number. I tried using other proxy location settings and it seems to work. I haven't gone through the entire list but every proxy I've tried worked except the one I would ...

Mr_Dasher

Hi,

I hope someone can help me with the strangest problem.

I own two MJ's and want to use one at home and the other to travel with me on the road. One I've owned since Dec/08 and the other I bought in April. Both are from different area codes. Also, I've just received the Linksys SPA3102-NA. I ...

Mr_Dasher

Now it occurs to me. Instead of adapting my USB phone to work with the MJ softphone I just need to find a softphone that allows me to use my USB phone and enter the SIP info. I might give xlite a try.

D

Mr_Dasher

Hi,

I've just bought my second Magicjack and plan to use in on the road with my laptop.

Since I find the Magicjack adapter (and need to carry a phone) to be bulky, I've been using softphone with all the Magicjack programs running locally off my hard drive. So far it's been great.

I don't like ...

Mr_Dasher

Hi,

Since you're in Canada what American area code did you pick?

Mr_D

Mr_Dasher

I agree - I think Mark has done a great job helping out in the forum and helping it to stayed focused.

I also agree that this is the "Rant and Rave" section and except for personal attacks on Dan (which I think should be deleted) anything goes.

D

Mr_Dasher

Hi,

Since I was running the MJ server 16hrs a day I decided to turn the host computer into a FTP/Web/Printer server. Of course I wanted to give the MJ service priority.

I found this software called cFosSpeed. It's like QoS but not done through the router but done on the actual MagicJack computer ...

Mr_Dasher

I've noticed changes as well. I did avoid New York because of poor service until, by chance, I thought I would give it another try. To my surprise the service had greatly improved.

Though my proxy seems to stay the same (proxy1.newyork.talk4free) the actual voice (RTP servers) vary. There appears ...

Mr_Dasher

After spending a bit over a month setting up my MJ and countless hours on the CHAT line I can finally say that my MJ now works.. To be honest with you I can't believe how great it is working. Granted it's been just over a week and who knows what tomorrow will bring but for now I'll enjoy it. :0)

I ...

Mr_Dasher

Hi,

now that my mj more or less works the last thing i want to do is set it up my mj dedicated laptop so it turns itself off late at night and then turns itself on first thing in the morning.

Since my laptop doesn't have a auto-on feature in it's bios I decided to do it by putting the computer ...

Mr_Dasher

What I find helps a lot is to type out the my CHAT a head of time in notepad. I've been through this a few times. When they ask me what my problem is I just cut and paste the answer. I have to laugh because when I log on to CHAT for the first time. I ask to be passed to the next level of support ...

Mr_Dasher

I'll guess we'll find out. I've gone through and found all the IP addresses for every vms server I knew of. I'll watch to see if any other pop up and I'll block the others that isn't the one I want.

The one thing I do find is that the longer the list the longer it takes to connect. Also even when ...

Mr_Dasher

Actually my MJ is on a WinXP computer.

I've been watching the VMS servers that I use after blocking the IP's. I was surprised to find that they did vary. I've used servers from all over the USA.

I've also noticed, as was posted in another message, that the port range seemed to have increased.

Mr_Dasher

hsweiss your suggestion of directing the ip to an actual computer made the difference. I block all the proxy servers except the once that I want. When you restart MJ you can see it going through all the proxies to find one that works. Once it's set it's good to go. Once it's gone through the list ...

Mr_Dasher

Maybe it doesn't depend on AC but I picked a NYC number and I have a NYC proxy (though I live in Canada). It stands to reason that you're more likely to pick an area code were you live . The quickest internet route would be a proxy in the city that you live (if possible). But I'm sure there are ...

Mr_Dasher

I'n having the same problems as hsweiss . Blocking my default proxy sometimes worked and sometimes didn't. When it did work the calls were clear but the inconsistency was a real pain in the butt.

So.....

I took the plunge and used my one free number change and switched to a city that had better ...

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 66 matches

Possible to run MJM5.exe on a remote server over the web

There are 416 area codes available for Toronto

That's it for me boys

Does anyone know the MJ SIP to SIP syntax.

I bet the MJ folks are having a laugh since the last update.

After update the MJ softphone phone works without the dongle

I suggest doing this when setting up a new MJ account.

Strange registration problem with a SPA3102

Looking for external dialing program for softphone.

I agree - Mark has helped

Software I found that has helped using my MJ

The VOIP gods have answered my prayers - changes

MJ won't let my computer come out of hibernation