magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

NM me, I've misunderstood the question

Thank You MagicDump.
I've set it up as you suggested and everything works! And I've learned the logics behind the code

Please advise what should be changed in the Dialing Plan to allow International calling.
I would usually dial 011 following the country code and it is the only thing not working through PAP2T at the moment.

Example: 011xxxxxxxxxxx (14 digits all together)
Thanks!

Don't know what caused the original issue but it was gone the next day by itsef.
May be related to the fact that PC in the different country was rebooted?

Anyway, I am glad the problem was fixed.

PS
It still takes couple of calls most of the time to get connected and able to speak to the other ...

Trying to call from the US to a magicjack phone number that starts with 312 that is currently located overseas and get weird sound immediately after dialing the number using the landline phone.
When calling from the mobile AT&T phone I get the error message displayed on the screen: "Service not ...

I was able to create the 911 profile with non-US address where the 911 Service is disabled.
Then I've aplied that profile to my MJ account successfully.

Problem is that when MJ Soptphone would start it would always default to my own US Address that was entered before and totally refuse to pickup or ...

I wonder if you have Java installed on your computer.
It would be required to run some applications.

I have somewhat similar concerns.
Not being able to remove the absolete address from the 911 setting of MJ :(
In my case my first MJ was registered to me but then given to my relative in another country.
Was not able to remove my American Home Address from the 911 after spending hour on my own and ...

I've seeing issue where some weird anti-spyware or firewall software was blocking the functionality for the programs starting.
Windows Defender can be configured to block auto-start for some applications. Could be blocking magicJack? I've had mine disabled before could use MJ.
Just a guess.

Stewart wrote:Thanks for the update. I'll try to come up with a way to bypass the startup limit, but am not too hopeful.

Stewart, I appreciate your active interest and help!
Thank you!

If you follow this document the coffee is on me if your problems don't go away. Not a bad guarantee if you like coffee.

How To Configure your MagicJack Audio Your document shows rather low volume settings for the USB Internet Phone. If you set them (in particular the Mic volume) to full, the ...

Hey thanks this was a help.

With Vista Ultimate 64 bit system I had to go to the Control Panel and click on "Manage Audio Devices" Then click on "Handset" and then "properties" and then select the "levels" tab and turn up the volume. My volume was on 32 and I turned it up to 68.
Same thing if you ...

My MJ Softphone kept crashing after Vista SP1 Installation.
But the problem did not start until I've switched from one User Profile in Vista to another.

On the second User profile Softphone would load to almost 90% then crash erroring out and quitting.

Shortly after the same problem would start ...

My MJ Softphone kept crashing after Vista SP1 Installation.
But the problem did not start until I've switched from one User Profile in Vista to another.

On the second User profile Softphone would load to almost 90% then crash erroring out and quitting.

Shortly after the same problem would start ...

Getting this trying to run it from http://support.magicjack.com/hybridizer/macUpgrade.html

magicJack Mac OS X Upgrade
Your magicJack must be present to perform the upgrade. Please do not remove the jack until the upgrade is complete.

Red X Failed to download the files necessary to upgrade your ...

Yeah. I've misspoken. It was a chat, not the phonecall conversation.
And the Technician at the time of our chat was not sure what that red X on unable to conenct to MJ message was about.

He did however mentioned that I should get the new Firmware update done which was supposently possible with the ...

Also have the same issue with "Unable to access your MJ" error message from MJ.

Have Vista32 and WindowsXP coputers that give the same error and yet the MJ itself seems to be working for making and receiving phone calls.

I've only had few concerns as the MJ Softphone did not keep settings for my ...