Search found 7 matches

by visser
Thu Jan 07, 2010 3:39 pm
Forum: Magic Jack Technical Support
Topic: Renewal order trouble .....unable to extend license
Replies: 1
Views: 4473

Renewal order trouble .....unable to extend license

I have contacted tech chat support several times to resolve an order problem to extend license on magicjack and escalation referred to both engineering and billing and I have no answers from either referral. Any ideas? AddRenewal QuickOrder Problem: K (oracle_magicjack:live) I used multiple credit ...
by visser
Tue Dec 22, 2009 10:58 pm
Forum: magicJack related items For Sale / Wanted
Topic: blue light magic jack device but not recognized by computer
Replies: 0
Views: 3093

blue light magic jack device but not recognized by computer

I have a magic jack where blue light comes on but computer does not recognize the drive. I had three unsuccessful technical support chat sessions. If you purchase a used magic jack or new magic jack does anyone know if the license can be transferred to the new mj device? Any help is appreciated.
by visser
Tue Apr 07, 2009 9:12 am
Forum: magicJack Reviews, Rants and Raves
Topic: SUSPENDED excessive outbound calling
Replies: 2
Views: 3439

SUSPENDED excessive outbound calling

I never heard of this I purchased a 5 year contract. I never saw anything that said outbound usage was limited. Please help me.
by visser
Tue Apr 07, 2009 8:48 am
Forum: Magic Jack Technical Support
Topic: SUSPENDED excessive outbound calling
Replies: 56
Views: 37860

SUSPENDED excessive outbound calling

I received an recording stating to call 2148445124 due to excessive outbound calling. The magic jack states free long distances and local calling. Please help 9193991540. :?: :?: :?: :?:
by visser
Sat Jan 03, 2009 11:26 am
Forum: Magic Jack Technical Support
Topic: New phone number on softphone
Replies: 1
Views: 1533

New phone number on softphone

Happy New Year. My magicjack number changed on my softphone when I received a green software upgrade. I have contacted technical support. Does anyone else have this problem. Technical support has no way to track your request. I am told I will receive an email.

I was also told to change the DNS on ...
by visser
Thu Jan 01, 2009 8:26 pm
Forum: Magic Jack Technical Support
Topic: anyone know the dns address for magic jack
Replies: 2
Views: 2505

anyone know the dns address for magic jack

anyone know the dns address for magic jack
by visser
Thu Jan 01, 2009 8:24 pm
Forum: Magic Jack Technical Support
Topic: unauthorized phone number change
Replies: 2
Views: 2430

unauthorized phone number change

my softphone got an upgrade and a new phone number :x :x