magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Anne

I think you're right, CO1234 - someone is trying to contact you from the unseen world.

Anne

Anne

Is the beeping a Magic Jack problem only, or does it exist with other VOIPs?

Anne

Anne

Hopz, are you saying the beeping problem is common across the board? I've done the fix, and people still suddenly start saying, "Hello? Hello?" in the middle of a conversation.

Also, do you know what those random numbers indicate when they come up? I hope each number does not represent a beep ...

Anne

Works fine for me. No complaints to date.

Anne

Anne

Logicrules, if that volley was aimed at me, you've proven my point.

Anne

Anne

You received a Users Manual?!

Anne

Anne

I only use MJ for long distance calls and have been very happy with it. It's in use probably a max of 35 minutes a day, sometimes less.

Anne

Anne

Do you mean to take it through the steps to "Safe to disconnect?" I've never seen an eject button.

Anne

Anne

One invaluable bit of information I've learned from this thread and forum is you don't have to pay the big bucks to call long distance. Skype would most likely be my next choice, but so far so good with MJ.

Thanks to all for posting.

Anne

Anne

I'm glad you've found something that works for you and that you're happy with.

Anne

Anne

Does the ISP have to know you have VOIP before they can block it, or is it an across-the-board technique?

Anne

Anne

I've never seen so much angry energy expended on a $40 product that can be returned for a refund: verbal abuse heaped on poor tech support who seem to endure it without responding, four letter words flung here and there that would get Security called if it were a face to face encounter, time spent ...

Anne

Iman, why didn't you have that conversation with Best Buy where you made the purchase? I mean in person, face to face, with all the swear words, bullying tactics, etc. included?

Anne

Anne

Thank you, mberlant, for your teaching answer; I love technology and in this case skype history. BTW, all the worms I eat are made from soy.

I really appreciate the upbeat answers from everyone about how well mj works for them; me, too, but I'm superstitious enough to make an impromptu mojo over ...

Anne

Why is it no one ever recommends Skype?

Anne

Anne

Does anyone know how much it would cost to return a MJ? Is it expensive and that's why people are so irate?

Thanks,
Anne

Anne

Thanks to everyone who responded; and Mark, thanks for the link to the MJ wiki.

Anne

Anne

One of the major unknowns for me is the most important - vocabulary.
What, for example, is wiki where there is easy-to-understand magic jack information?

Anne

Anne

Is there a novice thread where newbies could ask questions without fear of being told to research through lot of messages they don't understand?

Just asking.

Anne

Anne

This is the type of information that concerns me about magicjack; it works just great for a time, and then out of the blue there are problems.

Can you tell us, please, if you made any changes to your computer? Everything remained the same including your broadband?

Anne

Anne

I agree, that's the spirit.

Working as tech support for MJ has to be an act of desperation considering the abuse that's dished out on line to them; it wouldn't be tolerated in a brick and mortar.

Anne

Anne

Amen, CharlieRC, Amen.

Anne

Anne

This is a great post. Thanks for making it available.

Anne

Anne

So far so good with my MJ as well; I hope if a problem occurs, someone will help me and keep any remedies in simple terms.

I am happy to have access to this forum, too.

Thanks to everyone -

Anne

Anne

Below is part of what I quoted; the portion about the device having a three-year life span is elsewhere. Please don't ask me to research it.

I only wanted to make the point that not everyone is satisfied with Ooma, Skype, or Magic Jack.

Anne ...

Anne

I've been reading Sykpe and Ooma blogs; they sell service/devices on the order of magic jack, and all have problems and customers who complain bitterly about the product and lack of customer service.

Ooma is a little device that costs anywhere from $200 to $400 - I've seen both prices quoted - one ...

Anne

In my view, the only way to exercise due diligence is to buy it and try it. I'm not a computer tech, but in my case it has worked as advertised; so I can only believe it isn't the mj unit, it's something about the computer.

I appreciate the information on this forum and check it every day.

Anne

Anne

I bought the extended warranty in Janurary 2009; my account reads I'm good until January 2015. Everyone else is getting less?

Anne

Anne

Thank you Matt and Mberlant.

My MJ has worked so well that I'm superstitious about it; I use it only for long distance, keep it disconnected the rest of the time, and only two people in my family know I have it; I've told them never to mention it to others because I'll be hexed. And I would *never ...

Anne

Since this is the technical part of the Unofficial Forum, can someone tell me in simple terms why some folks connect the MJ to the USB port in their computerss and start making calls while other people have problems that make them call the BBB?

Anne

Anne

Thanks.

I bought the 5 year plan as well, couldn't get my account to accept the change, so a customer rep did it for me. Now my account reads I will have service until 2015 (from this e-mail to God's Ears).

Anne

Anne

Someone please tell me where MJ is getting all this money. They can't be rolling in it at $20 a year. I asked Customer Service, but they said they were not allowed to discuss it.

Thanks, Anne

Anne

Chill out.
Anne

Anne

I've noticed the same thing with my MJ; but now I know what a dropped call means. Don't know if there is a fix or not.

Anne

Anne

If I can use magicjack for six months with no problems, I will have recouped all my original investment; I won't be complaining, either, no matter what happens after that.

Anne

Anne

Thank you, Davrow. That's what I needed to know.

From what I've read, the inventor is not a fly-by-night person - he may be unorthodox, but isn't the concept of MJ as well? It worked for me right out of the box, and I'm hopeful.

Thanks again,
Anne

Anne

Can you please explain the last paragraph to a beginner? What is a soft phone and a dongle?

Thank you,
Anne

Anne

So no one knows how long a unit will last since the company has only been in business two years.

I've only had my MJ a week, and it has been great. I've called a sick relative every day and would not have done that on what AT&T was charging me for long distance.

I'm grateful for this forum and ...

Anne

I'm thinking that might be the issue. Someone please correct me if I'm wrong, but if the MJ is damaged, we start all over, right?

Anne

Anne

[size=24][/size]Thank you for the information. I thought MJ had been advertising on TV longer than 2 years.

Glad I found this forum.

Anne

Anne

Has anyone had a MJ last for 5-years? Surely it can't be that difficult to make a phone number portable to another unit - just some type of data entry trick.

Anne[/b]

Anne

What is the problem with the 5-year plan?
I just bought it.

Anne

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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Why Do Some People Have MJ Problems and Other People Do Not?