Search found 3 matches

by HwyRogue
Tue Jan 20, 2009 6:23 pm
Forum: Magic Jack Technical Support
Topic: I want to start over COMPLETELY?!
Replies: 5
Views: 3613

Vista?
Right click on "My computer" -> "Manage"
Click on Device Manager
Click on Disk Drives - if you see the magicjack drive in there - right click, uninstall
Click on DVD/CD rom drives - again, right click, uninstall
find the mjusbsb folder and delete it

See if that works for you - thats what ...
by HwyRogue
Mon Jan 19, 2009 9:24 pm
Forum: Magic Jack Technical Support
Topic: softphone won't load
Replies: 2
Views: 2333

Indeed...

changed the drive letters, formatted the mj several times, ran upgrade.exe, etc. nothing. I removed the mjusb folder but was not able to delete the registry keys for it... so far, nothing :-P
by HwyRogue
Sun Jan 18, 2009 10:55 pm
Forum: Magic Jack Technical Support
Topic: softphone won't load
Replies: 2
Views: 2333

softphone won't load

OK - so after an hour of trying, and talking to three "tech support" guys via livehelp (including one "higher level", Harold, who was as useless as the first two), I am still no further ahead.

Running Vista - I get to the mj splashscreen that says "Tell your friends magicJack.com" - after a few ...