Search found 4 matches

by pshiffe1
Mon Jan 19, 2009 10:26 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Pending ACK

Unfortunately I have a WRT610N and there is no DD-WRT for it yet (if ever). Tomato I haven't heard of. I'll mess with it some more tomorrow.
by pshiffe1
Mon Jan 19, 2009 10:00 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Pending ACK

Updated firmware, opened ports, talked to MJ and LinkSys tech support. No luck this time. Some kind of ACK is not getting back to the phone. Works fine if I take the router out of the path. If I have time I will do a packet trace and see what IP packet is being blocked. Any suggestions are welcome.
by pshiffe1
Mon Jan 19, 2009 7:35 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Pending ACK

You were correct. I took the router out of the path and it works fine. Those ports are VOIP ports. Didn't realize that the router has those blocked. Thanks for the hot tip :)
by pshiffe1
Mon Jan 19, 2009 6:43 pm
Forum: Magic Jack Technical Support
Topic: Incoming calls drop after 30 seconds - Pending ACK
Replies: 42
Views: 63302

Incoming calls drop after 30 seconds - Pending ACK

Outgoing calls work fine. Incoming calls only stay up 30 seconds while the status displays "Pending ACK" with a timer that counts up to 30 seconds and drops the call. The conversation can continue successfully up until the 30 second drop. Any ideas? :(