magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

OP here...

Well, it's now been over 3 weeks, and I'm still waiting for a fix. The sad part is that the ONLY way for me inquire about the problem's resolution is to get on the stupid chat system, try to explain to a CSR what's going on, ask for an update, explain AGAIN that I don't want to run the ...

While I've had that experience with new area code overlays in POTS, I expected that the "higher level" tech I was chatting with could have told me that and said, "Oh, we've had that problem before and it usually takes XX days to resolve at most." THAT would have been more helpful.

I finally got a local number for my MJ and my dad's (after months of "coming soon"...). The numbers can dial out, but cannot accept calls.

After hours and hours and hours on chat with tech support, and FINALLY being escalated to a higher level of tech support, we figured out that it was only T ...