magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I received a new magicjack in the mail and returned the broke one. I had to give a credit card number to receive the new one and return the bad one within 2 weeks (advance RMA) so as not to be charged. I can understand the reason behind this. So far everything is o.k. I have a new number but it is ...

Yes, when I bought almost 2 years ago, I paid an additional 59.99 for a total of 5 years phone service AND a 5 year warranty on the magicjack.

Here is a reply from "Richard" in technical support. We'll see how it goes from here:

Dear Al,

Of course we will replace the magicJack for you. When we process the replacement, we authorize $39.95 on your card but we do not charge you.

As long as you return the old magicJack when the new ...

I just finished with the online support. I have emailed [email protected] as will. It seems that the tech support thinks that the 5 year purchase only applies to purchasing the additional years. I found online a screenshot of their warranty that states "5 year No questions asked Full warranty". They ...