magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

doctorman

I gess dan at magicjack needs to hear from us and find a solution
I want a phone line that works
this is a bug that has to be fixed.

doctorman

I have the same issue

it started recently like 2 weeks ago

when I pick up on a call I have to wait for 2 ring sounds before i can start the communication.

doctorman

I saw some people set their WYSE 9150SE thin client to Restart automatically after a power failure or start just by plugging it in AC power without pressing the power button.

would really appreciate your help on this...

Amen to steverno.

Or, bite the bullet and put a UPS on the TC, Router and ...

doctorman

Pointless? Your comment on being pointless is also pointless. This is why I hate to post anything. Who made you the posting police? I just want to know why it doesn't work correctly on the Wyse but on a friends HP with similar specs it's just fine? I believe part of the problem is the Wyse terminal ...

doctorman

I saw some people set their WYSE 9150SE thin client to Restart automatically after a power failure or start just by plugging it in AC power without pressing the power button.

would really appreciate your help on this...

doctorman

this is not my work, it was written by az1324

you need to download this MJMD5, which can be found in this thread

After download Extract to Desktop then open it only thing you need to change is your proxy address if you using boston then just xxxx to boston of any other city then put your MJ ...

doctorman

mel2000 wrote:
alphabeta wrote:Seems 1st step towards the goal to use MJ without the need to run PC all the time.
I get the impression that keeping your computer turned on is still required.

this is very useless
please put it in the subject that you need a computer running still...

doctorman

I have the old version of MJ and cpu usage is 100% on dial out. It does fall back to about 15% at idle. My incoming calls are very choppy on the Wyse 9150. Is this really the old MJ or the thin client lacking a large enough processor and ram (I have 512 flash 256mb ram and 400mhz AMD Geod processor ...

doctorman

I confirm the hardware is the problem
and announce this case solved unless someone can comeup with a fix

just return the old magicjack instead of the new one that you buy and let magicjack deal with the old hardware returns

first post is updated with all the info.

THE END!

doctorman

Hmm what version of magic chip do you have? Mine is 0832 P5674-010. With it I don't get any overloading of the cpu and everything works fine.
the one that is way too slow the following
Magic Chip: 0821 P4TL3-010

based on the numbers it is very obvious that mine is an older model.

if this does ...

doctorman

yes how did you check your chip version?

I tried another majickjack from a friend that has all pink screen with majickjack logo on it. it worked way better than my own as pictured in couple posts above. but the voice was still choppy incoming and outgoing.

I emailed Dan at magicjack and asked him ...

doctorman

According to the wiki http://en.wikibooks.org/wiki/MagicJack/Support_Resources/FAQ#What.27s_the_difference_in_USB_device_.28dongle.29_generations.3F

there are 3 versions and i guess the ones I have are 2 and 3 so the one you have is the one I am referring to as the old one. Sorry for the confusion ...

doctorman

http://www.phoneservicesupport.com/how-to-recognize-the-new-mj-from-the-old-verson-t1110.html

also u could use the tigerjet sdk demo to find the hardware rev.

Maybe with the proper drivers and support files in place, the older version would work fine. Hopefully someone else experienced with thin ...

doctorman

How do I know which version of Hardware I have

I have heard there are 2 hardware versions
the USB dongle

the old one uses double the amount of CPU resources.

can I tell by looking at them or is it more internal and need a software to pull it out..

thanks guys

doctorman

I figured out the problem. There are 2 different hardware versions of the magicjack. I happen to have both but was using only one for testing until now. That was the newer version which runs with no problems. The older version is wayyyyy slower in all areas and I see the same problems you have been ...

doctorman

wow no mine works just as fast as on any other computer. you might have a hardware problem or something.

I have like 2 more of these and I can try them. but I really dont think that is a hardware issue.

here is to summarize the VERY step by step process:

FIRST setup a 9150SE with the newest ...

doctorman

this peace of crap has wasted my time so much that even for free I would not touch it again!!

doctorman

Yes disable the write filter. Correct on usb. I uninstalled them from add/remove programs in the control panel but then did have to delete the directories too to get everything.

does yours work fast and nice
when you pick up the phone and dial it takes almost a full minute to connect to the ...

doctorman

Just setup a 9150SE with the newest flash from the Wyse site (B545).

Then I did the following:

1. Default login as admin
2. Disable Write Protect
3. Disable power saving features of usb
4. Delete Citrix & Sun software
5. Plug in Magicjack and let it install.

A few minutes later magicjack was ...

doctorman

what is this magicfix

it does not run
it says it is part of a program that is not installed.

doctorman

dont have a usb flash mine is broken I just bought one and waiting to get it...

doctorman

well that did not make any difference...

maybe the USB dongle is being used as USB 1 or 1.1
and that is why it kills it
it needs a USB 2

how can i make sure of that or fix it

doctorman

ok so ruled out

-power adapter
-Installed firmware

so i guess it is the way we install it...

When I plug in magicjack the magicjack does not pop up to install
I get the windows driver thing to install new hardware.

I just saw this post

http://www.phoneservicesupport.com/support-file ...

doctorman

wow I was not expecting that...
that firmware is made for our device it is weird it gives the BSOD.

I can not think of anything else...
did you try the basic image or the one with scripts and patches included?
maybe patches fix something..

doctorman

I will get one from a friend by the weekend

the 256 mb should definitely run our device

I am hoping for some one to join us here with some good answers...

doctorman

dont have a crossover cable nor flash drive around

but I will eventually try it

i wrote to the seller on ebay and to the guy who was selling it here before

I hope they help us with it ...

doctorman

I am very sure this device can run the magic jack
i have seen it here and also on ebay.

what was your firmware before updating it to 4.01? did you have problem with that too?

so the 512mb version you have is giving you issue
we ruled out the power adapter

do you think you can downgrade to the ...

doctorman

tried a 12v 4.0a adapter and it was the same
I really dont think the extra .5a is going to make a difference..

http://www.wyse.com/serviceandsupport/support/dlOraFW.asp?which=50&model=Winterm%209150SE

this is wyse firmware page for 9150se

can you tell me which firmware you are having this ...

doctorman

I got the same problem as yours.

unloaded almost everything in Xpe, but it works slowly.

If someone knows how to speed it up, please help us

what kind of power adapter are you using with it?

I am using a 12v 1a 2.0mm round tip and someone told me that is the problem
it needs

12v 4.5a 2.0mm ...

doctorman

Hey

I have a WYSE 9150SE thin client
Product version: 3.04
with 512 flash and 256 ram
WinXpe v5.01 sp2
CPU 399 MHz
ramdisk set to 17mb

Installed timeviewer on it to access it remote and then connected magicjack.. it loads fine but when i dial it will take 15min to dial a number if ever...

THE ...

doctorman

can you please help me out
I have the same WYSE device with 512 flash and 256 ram

I have teamviewer running on it

when I run magicjack it is soooo slow that it never dials any numbers
I pick up the phon and dial after couple minutes the magicjack shows the number after 10 min or so it will dial ...

doctorman

can we make this sticky post?

doctorman

it has nothing to do with that
it is the certificate problem

some people are working on it ... read the forum before posting
too many posts on this topic already.

doctorman

I am pissed at MJ maybe...

doctorman

stop this stupid subject already...

no one cares why they cut us off... just find a way to get back in and for that there are enough threads open.

doctorman

OK THIS IS WHAT I HAVE SO FAR.

Go to:http://voxilla.com/tools/linksys-certificate-authority-service-for-voip-adaptors

you can generate a cert there but when you get to the screen that says install cert instead of hitting install cert (don;t it wont work not for a pap2 at least) go view source ...

doctorman

I'm curious if they are worried about sombody with an asterisk PBX buying 20 MJs and opened a call center with it. CID spoof is no more but still if I were a telephone spammer with a asterisk script it would be worth it for phone spaming. They could be eventually flooded with too much overhead and ...

doctorman

well your idea makes no sense

why would MJ cuts us off if we dont bother them for tech support or have any expense for them?

it is just a way to force us use the softphone so they can sell ads

or they want to bring their own ATA

and if they will I am sure it will be higher price and will ...

doctorman

ooma
almost 200$ nice device no computer needed
perfect quality
at least free for 3 years
unlimitted calls to US (really 3000min per month) but mj kills if you use anything close to 2000min per month so ooma still better

the only thing that MJ has better is calls to canada which is really not ...

doctorman

I am sure it will be close to 500-1000$

so first lets find someone who can do it..

doctorman

we need the professionals to work on a solution. I am sure many people would donate for such a project.

someone needs to update the first post.

doctorman

yeah sure a petition form major hackers of his product would work great,...

he is making money from the softphone so sell your ata and get thin client

I should have couple extra in the next week or so again.

doctorman

aakimenko wrote:Changed the number... registered a couple of times, and than went dead again. Now I get the same error - 404 -Unauthorized...

as I suspected...

back in the same $it hole

trough out your ATA devices and get a client

doctorman

the first time they changed my password my acount was working then it stopped after a day

you never know if changing the phone number will last or will go bad again in a day ..
we did not find a solution it is a bit of work around that might stick or not...

is there a way to force their live chat ...

doctorman

Okay FINALLY I GOT THE SHIT WORKING!!!!!!!!!

The SOLUTION:

What I did was read the forums and realized that it was only affecting users who already had service for awhile and needed updates.
I went ahead and logged into my account and said 'what the hell, I'll request a NEW number to get a NEW ...

doctorman

do you have any more left?

what configurations are need for MJ to work on it? it has enough like 250mb room on the flash and has xpe preinstalled..?

doctorman

I guess i will go with a skype device not sure what yet
or get a thin client for magicjack

thin clients are working reliably no?

doctorman

Had the same problem
checked my SIP and my Password was changed...

just fix that and you are good to go...

there service is os crappy that if I can not use it with my pap2 and phone I will trash it!

doctorman

set your home phone to pick up the voicemail at the 4th ring or less and you wont get to magicjack

doctorman

not sure why pap2 v1 is disabled..
maybe a mod could fix it but regardless it looks like pa2t is the one

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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