magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

YES, THERE IS A "FIREWALL" TAB FOR MY ROUTER/MODEM/FIREWALL. These are the additions that I found necessary for MJ

IB OB

majicjack1 5060:5060 UDP/TCP Yes Yes

majicjack2 5070:5070 UDP/TCP Yes Yes

majicjack3 10000:50000 UDP No Yes

Glad nobody has my IP address, heh?

This is/was a popular ...

Sorry you had to spend much time b4 you stumbled on opening outbound ports on your router like me.
-tim

I think it's unusual for people to block outbound ports. If outbound ports are blocked it's like a corporate/business environment. In that case, they know they've blocked extranet access, and should know what's necessary to allow it extranet access.

I don't think most routers are configured that ...

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I just read the manual for the SBG900 ( http://www.google.com/url?sa=U&start=7&q=http://media2.comcast.net/anon.comcastonline2/support/help/manuals/Motorola_SBG900.pdf&ei=n0qKSayVK4G4twfJmryVBw&sig2=l5OSkcQzJpI3qkowwq5Qww&usg=AFQjCNHj_KSIHZxKZSGZMOSQznq2SdZatA ). The problem is that it ...

Well I unblocked outboundfor 10000-50000 UDP
That's a ton of ports , but as far as I can tell, there is no knowing whatMJ will choose for the next call.

Funny MJ support has no idea it uses these ports in this range!

MJ TEch support told me to port forward, I've done it, but don;t think that's the issue.
I will research your PROVIDED link ot see what it says.

But understand, I can see what ports it's using, then unblock them (WHILE STILL ON THE BLOCKED) call andinstantly start a successful conversation!

I have the same SBG900 and the same problem.
I can only get it to work by unblocking other UDP ports on the SBG900.

I actually can get it to work while I am making the call by unblocking the ports the SBG tells me it is currently blocking!!!

Problem is, next time MJ uses two other ports! Doh!

Every time I call, I can't hear voice.
My router/modem's (SBG900) firewall security log tells me it has blocked some ports, While I am on the call I can unblock them and voila! MJ works.

Problem is that the next call MJ uses different ports again.

Anybody have this issue? Knows what's up?

I just ...