Search found 8 matches

by CindyD
Thu Feb 28, 2008 10:19 pm
Forum: Magic Jack Technical Support
Topic: MagicJack disappears
Replies: 15
Views: 11324

I use a linkys box with comcast cable and the Linkys box has Vonage hooked to it. Do you think that the voange could be the problem? Vonage has not caused any problems with my cable connection and the vonage works great.
by CindyD
Tue Feb 26, 2008 11:20 pm
Forum: Magic Jack Technical Support
Topic: MagicJack disappears
Replies: 15
Views: 11324

It stayed up for about 4 hours this time, instead of 30mins, and then disappeared. If it was the extension would it stay up for 4 hours.
Everytime I click to restart the magicjack it tells me to plug it in, although it is already there and the light is on.
by CindyD
Tue Feb 26, 2008 6:09 pm
Forum: Magic Jack Technical Support
Topic: MagicJack disappears
Replies: 15
Views: 11324

Gerry, you are correct. I pulled the computer out to take a picture and I found them. They had things plugged into them and that is way I could not see that they were USB. I unplugged one and loaded the magicjack. I had to still use the extender, we will see if this helps
by CindyD
Tue Feb 26, 2008 6:00 pm
Forum: Magic Jack Technical Support
Topic: MagicJack Sites
Replies: 7
Views: 5698

I have posted my problem here it's named "magicjack disappears"
http://www.phoneservicesupport.com/magicjack-disappears-t619.html
I have been at the magicjack chat 3 times and with every visit I get more frustarted. I spend and hour with each chat having me do the same thing. It ends with them ...
by CindyD
Tue Feb 26, 2008 4:00 pm
Forum: Magic Jack Technical Support
Topic: MagicJack disappears
Replies: 15
Views: 11324

I only have the one PC that is a Compaq with windows XP, 512mb rams 80g HD. I must use the extension or I will not be able to use it with my USB ports. The way they are sit in the PC it will not take the size of the Magicjack.
by CindyD
Tue Feb 26, 2008 3:41 pm
Forum: Magic Jack Technical Support
Topic: MagicJack Sites
Replies: 7
Views: 5698

MagicJack Sites

Is there a way to get to other magic web pages. Any time I type in a magicjack web page it defaults to the page with the advertisement. I want to see if I can get a replacement magicJack. The chat person says I can not get another one to try until I have used it on another PC. I only have one PC ...
by CindyD
Tue Feb 26, 2008 2:00 pm
Forum: Magic Jack Technical Support
Topic: MagicJack disappears
Replies: 15
Views: 11324

I'm afraid that I only have the 2 USB ports at the front of the computer. I took my computer out of all of the power management modes last night, but that did not help. It may be my Roxio causing the problem, but I don't see how if I have not used it since I added magicjack. I am the person testing ...
by CindyD
Mon Feb 25, 2008 6:52 pm
Forum: Magic Jack Technical Support
Topic: MagicJack disappears
Replies: 15
Views: 11324

MagicJack disappears

I have had magicjack for 4 days now and I can not keep it up and displayed on my screen and the phone goes dead. I did the chat thing with Daryl and he first told me I needed to uninstall my Burner software. I told him that I paid a lot for the software and that I use it often. He then had me to ...