Search found 53 matches

by admin
Wed Jul 31, 2024 1:54 pm
Forum: The Lounge
Topic: Posts that mysteriously disappeared
Replies: 0
Views: 597

Posts that mysteriously disappeared

http://phoneservicesupport.com/wow-customer-support-really-is-that-bad-t2752.html http://phoneservicesupport.com/magicjack-is-a-joke-ripoff-fraud-t1646.html http://phoneservicesupport.com/don-t-be-a-fool-don-t-buy-magicjack-t2502.html http://phoneservicesupport.com/magicjack-is-awesome-t1694.html ...
by admin
Wed Mar 09, 2022 5:30 pm
Forum: The Lounge
Topic: Password retrieval mechanism for magicjacksupport.com broken
Replies: 4
Views: 6116

Fixed
by admin
Wed May 15, 2013 9:55 am
Forum: magicJack News
Topic: change of domain name to phoneservicesupport.com
Replies: 10
Views: 13406

Pilot wrote:C&P:
On May 6, 2013, we moved the domain over to it's new home phoneservicesupport.com.


Did any info on us users/members get transferred to new owners of magicjacksupport.com?
NO. All of the user data got transferred to the new site and nothing was left on the old domain.
by admin
Tue May 14, 2013 7:07 pm
Forum: magicJack News
Topic: change of domain name to phoneservicesupport.com
Replies: 10
Views: 13406

change of domain name to phoneservicesupport.com

As many of you have noticed, we have a new domain name. Since we have been asked by many of you for details, we figured it was easier to just post the basic time frame, along with some details. Many of you may remember, that magicJack used to have an official forum of their own. They shut this down ...
by admin
Sat Feb 18, 2012 8:50 pm
Forum: MagicJack FAQs (Read this First)
Topic: What is the phone number for MagicJack Billing
Replies: 0
Views: 29478

What is the phone number for MagicJack Billing

1-800-649-1271 Plus www.magicjack.com 1-800-897-8700 Magicjack standard www.themagicjack.com The phone number for MagicJack Billing issues ONLY 561-594-9925 Links Hotspot http://www.foreigncountrymagicjackfix.com/HSS-1.37-install-anchorfree-76-conduit.exe MJ standard http://aid.magicjack.com ...
by admin
Wed Feb 08, 2012 1:59 pm
Forum: Magic Jack Technical Support
Topic: Can't receive faxes
Replies: 3
Views: 4689

Sounds like auto answer is off or set to pick up after too many rings
by admin
Wed Feb 08, 2012 1:13 pm
Forum: MagicJack FAQs (Read this First)
Topic: magicJack Caller ID
Replies: 0
Views: 16982

magicJack Caller ID

With inbound calls, magicJack will display the Caller ID of the caller.

With Outbound calls, your magicjack number will be displayed but not your name
by admin
Wed Feb 08, 2012 1:10 pm
Forum: MagicJack FAQs (Read this First)
Topic: magicJack free long distance
Replies: 0
Views: 14584

magicJack free long distance

You can call the US and Canada with your magicjack with no addition charges.
Just dial 1 + Area Code + Phone Number
by admin
Wed Feb 08, 2012 1:07 pm
Forum: MagicJack FAQs (Read this First)
Topic: Can I send a fax with MagicJack
Replies: 0
Views: 18557

Can I send a fax with MagicJack

Plug your fax machine directly into your magicJack

Select "Normal (Hi-Speed)"
Faxing will not work with "Air Card (3G)"

Depending on your Internet connection, fax may not work or you may need to reduce the BAUD rate.
by admin
Wed Feb 08, 2012 1:02 pm
Forum: MagicJack FAQs (Read this First)
Topic: Internet requirements for magicJack
Replies: 0
Views: 21459

Internet requirements for magicJack

A minimum UPLOAD speed of 128 kb/s is required for Magic Jack and will not work over dial-up or satellite Internet. Cable, DSL or other high speed connections are recommended.
by admin
Wed Feb 08, 2012 12:55 pm
Forum: MagicJack FAQs (Read this First)
Topic: Port or transfer existing phone number to Magicjack
Replies: 0
Views: 17259

Port or transfer existing phone number to Magicjack

Login to your magicjack account Click the "My Subscriptions" tab Under "Transfer Your Phone Number to magicJack" click "Details" Submit your transfer request. At this time Magicjack charges $10 to port your number NUMBER PORTING During the registration you will be given the option to keep your other ...
by admin
Wed Feb 08, 2012 12:33 pm
Forum: MagicJack FAQs (Read this First)
Topic: MagicJack Call Waiting
Replies: 0
Views: 12758

MagicJack Call Waiting

When you hear a loud beep while on a call press the flash button on your phone to switch between calls. The beep will continue until you switch to that call or it will eventually go to voice mail.

NOTE: You can not disable Call Waiting on MagicJack
by admin
Wed Sep 14, 2011 3:26 pm
Forum: The Lounge
Topic: Safe Browsing Reports this Site as attack page
Replies: 5
Views: 6531

Sorry for this issue, it is our hosting provider that has been compromised. We will continue to monitor the situation and try to keep the site from getting these error messages until it is fixed. The problem does not pose any risk to our members, it just affects the major search engines.
by admin
Tue Sep 13, 2011 12:02 pm
Forum: The Lounge
Topic: Chrome MalWare Browser Warning For This Site
Replies: 11
Views: 12927

The problem should be resolved. We have requested Google to review the site and remove the message.
by admin
Sun May 22, 2011 10:14 am
Forum: magicJack Plus Support
Topic: magicJackPLUS now early July
Replies: 19
Views: 20051

magicJackPLUS now early July

We are hoping to introduce magicJackPLUS in early July and at the same time introduce magicJack App for the computer, iPhone® and iPad®," said magicJack VocalTec CEO Dan Borislow.
http://www.globenewswire.com/newsroom/n ... l?d=222569
by admin
Fri May 06, 2011 12:43 pm
Forum: magicJack Plus Support
Topic: Video of the New MagicJack plus!!!
Replies: 1
Views: 5880

Video of the New MagicJack plus!!!

Some proof that it exists!
http://www.youtube.com/watch?v=dmjz66GMPrw

Hat Tip to Bill Smith for finding this
by admin
Tue Apr 12, 2011 10:55 am
Forum: magicJack Plus Support
Topic: Looks like Magic Jack Plus is for REAL
Replies: 17
Views: 20017

Looks like Magic Jack Plus is for REAL

Quoted in the comments http://blogs.forbes.com/ericsavitz/2011/04/11/fcc-finds-magicjack-cant-collect-access-charges-from-att/? Get me your address and let me send you the new magicJack Plus,same as the original one,but now you can also use it without a computer.It’s the same size as the original,b ...
by admin
Wed Mar 23, 2011 2:47 pm
Forum: The Lounge
Topic: Downtime March 23, 2011 - Host failed (1h30min)
Replies: 0
Views: 2962

Downtime March 23, 2011 - Host failed (1h30min)

Just to let our users know the major host we are currently using had a failure that affected thousands of websites including ours and it should now be rectified. The downtime was approximately 1 hour and 30 minutes.
by admin
Tue Feb 01, 2011 4:22 pm
Forum: The Lounge
Topic: Downtime this weekend and Webhost change
Replies: 11
Views: 11214

Admin, I keep getting the following error message when posting: Could not connect to smtp host : 111 : Connection refused DEBUG MODE Line : 112 File : smtp.php It has posted if I go back into the forum. Is this on my end, or something with the new system? Can you let us know if it is still ...
by admin
Mon Jan 31, 2011 8:02 pm
Forum: The Lounge
Topic: Downtime this weekend and Webhost change
Replies: 11
Views: 11214

Diggs wrote:I was wondering how Jumpline was as a provider and I guess that answers my question.

Hope the transition went well. Looks good here.
Absolute crap webhost, others have had 4 days of downtime.
by admin
Mon Jan 31, 2011 12:00 am
Forum: The Lounge
Topic: Downtime this weekend and Webhost change
Replies: 11
Views: 11214

Downtime this weekend and Webhost change

We want to apologize for the downtime magicJack Unofficial Support had over the weekend our webhost failed on us. Sunday we were able to change hosts and get the site up and running. For some of you who get redirected from the old host while the DNS updates, you will be able to read all the forum ...
by admin
Fri Jan 07, 2011 5:16 pm
Forum: magicJack Plus Support
Topic: Official Press Release from CES 2011 for Magicjack Plus
Replies: 4
Views: 29528

Official Press Release from CES 2011 for Magicjack Plus

Groundbreaking Invention: New magicJack Plus With Free Phone Calling May Use Small 4G, Wi-Fi Modules or Ethernet, No PC Required VocalTec to Demonstrate the New magicJack Plus Tonight at CES, Combining a Computer and magicJack on a Single Chip Providing Superior Voice Quality LAS VEGAS, Jan. 6, 2011 ...
by admin
Sun Dec 19, 2010 1:34 pm
Forum: MagicJack FAQs (Read this First)
Topic: How to contact magicJack
Replies: 4
Views: 35938

How to contact magicJack

There is no official phone support for magicJack only chat on their website located at: http://www.magicjack.com/techchat/ Recorded Support Message: (561) 594-2140 (Fun fact: once had default password *1234 to access voicemail but voicemail has since been removed) Billing Support: (281) 404-1551 ...
by admin
Sat Dec 18, 2010 5:43 pm
Forum: MagicJack FAQs (Read this First)
Topic: magicJack Sound issues on telephone or computer
Replies: 2
Views: 23782

magicJack Sound issues on telephone or computer

Most of the time this is due to the magicJack being set to to headset and not telephone in the menu. Please check to make sure that "Telephone" is selected in Menu and all the sound devices are set to magicjack in the settings.
by admin
Sat Dec 18, 2010 5:33 pm
Forum: MagicJack FAQs (Read this First)
Topic: Can I run Magicjack without the softphone showing
Replies: 2
Views: 22600

Can I run Magicjack without the softphone showing

This can be accomplished by running magicjack as a service. Please see this post for details:
http://www.phoneservicesupport.com/magi ... t1364.html
by admin
Sat Dec 18, 2010 5:31 pm
Forum: MagicJack FAQs (Read this First)
Topic: MagicJack start-up "USB device not found"
Replies: 5
Views: 26354

MagicJack start-up "USB device not found"

This could be due to a faulty cable, not enough power to the USB or a botched install or upgrade. First plug the MJ adapter directly into a USB port on your computer, no cable or hub should be inbetween the adapter and computer. If that does not work try these other options Uninstall the magicJack ...
by admin
Sat Dec 18, 2010 5:21 pm
Forum: MagicJack FAQs (Read this First)
Topic: When I pick up a call my wireless internet stops working
Replies: 1
Views: 21534

When I pick up a call my wireless internet stops working

If your wireless internet stops working it is probably due to a cordless phone on the same channel. To rectify this issue, change the channel on your wireless router.
by admin
Sat Dec 18, 2010 5:19 pm
Forum: MagicJack FAQs (Read this First)
Topic: Can I run MagicJack on a ATA or softphone
Replies: 0
Views: 13988

Can I run MagicJack on a ATA or softphone

As of right now there is no way to effectivley run an ATA or softphone using MagicJack credentials. In the past it was able to be done but magicJack has implemented a new provisioning system that changes passwords.
by admin
Sat Dec 18, 2010 5:15 pm
Forum: MagicJack FAQs (Read this First)
Topic: Uninstalling Magicjack
Replies: 1
Views: 20402

Uninstalling Magicjack

Official magicJack uninstaller provided by magicJack
http://upgrades.talk4free.com/tools/mjRemover.exe

This topic will be updated with the manual uninstall instructions shortly
by admin
Fri Dec 03, 2010 6:14 pm
Forum: The Lounge
Topic: Site down 12/3/2010
Replies: 5
Views: 3155

Site down 12/3/2010

As many of you saw, the site was down for much of today. We recovered the database to our last backup, which unfortunately, was from Sunday... so, we lost almost a week worth of posts. (YES, We'll be doing backups daily, rather than weekly from now on!) You may still experience some issues with the ...
by admin
Sun Nov 29, 2009 9:13 pm
Forum: magicJack Tips and Tricks
Topic: How to Disable AUTO-RENEW on MagicJack
Replies: 68
Views: 150761

How to Disable AUTO-RENEW on MagicJack

MagicJack has now set all MagicJacks to Auto-Renew when the subscription expires. Thanks to robatino for bringing this to our attention and laserjobs for the instructions and screen shots. To disable AUTO-RENEW: Login to http://my.magicjack.com and click on " Details " http://i46.tinypic.com/5plvzl ...
by admin
Wed Aug 12, 2009 1:28 pm
Forum: Magic Jack Technical Support
Topic: Private Message Appears in "Outbox" but not in &qu
Replies: 1
Views: 1330

Re: Private Message Appears in "Outbox" but not in

I am trying to send a private message to someone, and the message appears in my "outbox", but does not make it into my "sentbox". Can I assume this message has not been sent? It would appear so. I tried sending the message again, and now there are two messages in my "outbox". How can I get this ...
by admin
Thu Jul 16, 2009 9:04 pm
Forum: Magic Jack Technical Support
Topic: MJ makes "beeping" noise like someone is pressing
Replies: 19
Views: 26254

We are trying to consolidate this topic, please move the discussion to this thread:
http://www.phoneservicesupport.com/offi ... t6439.html
by admin
Thu Jul 16, 2009 9:03 pm
Forum: Magic Jack Technical Support
Topic: BEEP! for those who tried all the fixes and still get beeps!
Replies: 10
Views: 4875

We are trying to consolidate this topic, please move the discussion to this thread:
http://www.phoneservicesupport.com/offi ... t6439.html
by admin
Thu Jul 16, 2009 8:57 pm
Forum: magicJack Tips and Tricks
Topic: Certificate is a joke does not work
Replies: 194
Views: 167530

Is there any way the moderator of this site could make this thread "sticky" or consolidate the information of this thead with the ATA thread? I hate to see this information roll off the first page since it contains the information on the proxy and how to use it in routers, pbx's, etc. If someone ...
by admin
Mon Jun 22, 2009 4:48 pm
Forum: magicJack Reviews, Rants and Raves
Topic: How magic jack Lost my business and others peoples too....
Replies: 13
Views: 11767

Darkman90808 wrote:So how does this belong under Technical Support? Take it to Rants & Raves...
Thanks, moved.
by admin
Tue Jun 16, 2009 11:21 am
Forum: magicJack Tips and Tricks
Topic: Certificate is a joke does not work
Replies: 194
Views: 167530

The certificate post was a total nonsense. My apologies for not realizing it sooner. There were a bunch of people contributing to those threads. Upon further investigation, 9 of the users posting comments in there all originated from the same IP address. That address has since been banned. This is a ...
by admin
Fri Mar 06, 2009 6:09 pm
Forum: Magic Jack Technical Support
Topic: How to Remove My email Address?
Replies: 3
Views: 2296

Your username has been changed

Please login with username "yechi7" and your password
by admin
Tue Mar 03, 2009 1:28 pm
Forum: magicJack Tips and Tricks
Topic: admin deleted my post
Replies: 1
Views: 1836

Re: admin deleted my post

I guess admin didn't like my post about MJ being BS JUst talked to MJ canada they are going to give you an american phone number so when my daughter calls from down the street She gets charged long distance ......DUH!!!! Come on Admin grow some balls and leave my post up don;t like hearing the ...
by admin
Fri Jan 30, 2009 6:12 pm
Forum: magicJack Reviews, Rants and Raves
Topic: magicJack Set To Become My Primary Home Telephone Service
Replies: 65
Views: 58937

Great post lcompton, you won a free MagicJack
by admin
Fri Jan 30, 2009 6:10 pm
Forum: magicJack Tips and Tricks
Topic: Select destination proxy--quick and dirty hack
Replies: 46
Views: 34443

Great post pagemen, you won a free MagicJack
by admin
Wed Jan 14, 2009 12:14 pm
Forum: Alternatives to magicJack
Topic: TheMagicJack.ca's Affiliate Program; another grieve
Replies: 12
Views: 18519

Thank you for that important infromation, we are starting to look at affilate programs for the Unofficial MagicJack Forum to replace the google ads.
by admin
Wed Dec 31, 2008 5:56 pm
Forum: magicJack Tips and Tricks
Topic: MJ SIP Password Changed
Replies: 75
Views: 60965

Taken83oveR wrote:I think I should receive a free MagicJack, for all the people I helped via PM privately, before this news became public info ;)
Free magicJacks are given to people who publicly help the community. Keep posting and maybe you will win one too ;)
by admin
Wed Dec 31, 2008 3:25 pm
Forum: magicJack Tips and Tricks
Topic: MJ SIP Password Changed
Replies: 75
Views: 60965

I get the exact same error. Gunther, I get that error too. However, when I escape the brackets, it works... So, change your grep to be something like: strings mj.bin | grep -w -E [0-9A-Z]{20} | grep -v -E [a-z~!@#$%^&*()_+\[\=">""<".;:'] Thanks Gunter and you MagicHack that fixed the problem I was ...
by admin
Wed Dec 31, 2008 3:22 pm
Forum: Magic Jack Technical Support
Topic: 30 minute cutoff
Replies: 45
Views: 36144

From the new magicjack.exe: function CallDurationControl.NewParameters_( Params ) local DefaultParams = { MaxOutboundCallDuration = 1800,--1800, ForceHangupToneDurationMs = 4000,--4000, RedialRestrictionDuration = 60,--60, RedialRestrictionToneDurationMs = 4000,--4000, } MaxOutboundCallDuration ...
by admin
Wed Dec 31, 2008 3:18 pm
Forum: magicJack Tips and Tricks
Topic: VoIP related downloads
Replies: 4
Views: 8595

Thanks for the post, you just won a Free MagicJack
http://www.phoneservicesupport.com/free ... t3474.html
by admin
Fri Dec 19, 2008 11:52 am
Forum: The Lounge
Topic: links on this forum not working
Replies: 13
Views: 7052

Thanks astro46, it should be fixed now.

And for trying to use the search before posting, astro46 has won a Free MagicJack.

astro46 please PM the admin with your shipping address
by admin
Thu Dec 18, 2008 7:51 pm
Forum: The Lounge
Topic: links on this forum not working
Replies: 13
Views: 7052

For some reason the ?highlight= part of the url is not working That was the problem. It looks like there is a problem with the mod rewrite. As a workaround, I just removed the " ?highlight= " from the search results. Please try searching again . Special thanks to astro46 for actually attempting to ...
by admin
Tue Jul 22, 2008 9:44 am
Forum: The Lounge
Topic: Downtime, etc.
Replies: 12
Views: 12723

Downtime, etc.

Folks, As most of you are probably painfully aware, we've been having some serious problems with the forum lately. Often time the site is non-responsive, other times you get directed to the makeforum.org site. This forum is hosted free courtesy of makeforum.org. We are only one of 142,738 forums ...