magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Leaving the house and will return in approx. 3 hrs.

MySpeed Detail for Test #1019476
Summary
This report refers to a connection test carried out by IP address [hidden] on Feb 19, 2009 1:52:02 PM using the applet.

Download speed 714 Kbps (socket test)
Upload speed 487 Kbps (socket test)
Quality of service 0 %
Maximum delay 686 ms
Round trip time ...

Re: VisualWare test. I was unable to obtain the detailed analysis without a username and password.

Windows XP
Media Center Version
Service Pak 3
Dell Inspiron 9400
Intel(R) Core(TM)2 CPU
T5600 @ 1.893 GHz
1.83 GHz 2.00 GB of RAM

Jitter: 1.2 ms, packet loss: 0, MOS 4.1. This was for Los Angeles, CA. I live in the mountains at an altitude of 4600 feet.

I think I'm starting to love you all. The corded phone is REN 1.0A and is FCC compliant. I sure didn't know about not having to plug in a real telephone. I'm going to check this possibility out. I know I have a mic, but have to "find" it and enable it.

I'm sure I'll be back.

At the risk of sounding . . . oh you know what I risk. Can you clarify REN? To give you a hint of myself, I'm a 60-something, retired woman living in the mountains. At the hint of any computer problem, I'm the first to run hysterically to my IT person, who usually (but not always) has the problem ...

I'm almost afraid to speak, sounding dumber and dumber. Now that I have become more educated, thanks to you, it wasn't a landline, it was a corded phone. When I plugged it into the MJ, I lost service on my other phones. Can anyone explain that?

Thank you msiam. That's kind of you. I'll look into it.

I followed the instructions as I understood them. I plugged in the dongle and installed per instructions. I plugged in a telephone that wasn't a landline, and it didn't work, so I plugged in the only other telephone I had. I didn't know I needed more computer knowledge than I have. I have been ...

In response to your earlier question, my telephone was through a cable system.

The landline is plugged directly into the MJ and plugged into the computer, which is a laptop and nowhere else. The other phones simply stopped working at that time. They have no dial tone and say "no line."

Boy I wish I was a geek!!!!!!!

I had a Charter Bundle. When I plugged the MJ into my computer and plugged my land line into the MJ, I lost all other service.

I appreciate all your suggestions. I'm glad this device works for most of you. I'm hoping that when I do uninstall the program my original telephone system is again workable. I've learned a lesson I didn't know I needed and that is to fully investigate before buying. Thanks.

Why must one go through hoops trying to get technical help? Shouldn't the company provide answers and help? Where's the phone number? Why isn't it on the website? My chat also didn't work, just adding more frustration and fuel to my internal fire. I don't feel I should have to search for this help ...

Of course I have the dongle plugged in. It still sucks big time. I still want to know why this company is allowed to sell a program without an uninstall capability. Does anyone out there have a telephone number for these crooks? If you don't have anything to hide, why not give a telephone number. I ...

What is a dongle?

I personally consider this a bought virus. How can a company be allowed to sell something that has no uninstall? There is no telephone number on the website. Live chat didn't chat!!!! Does anybody have a thought on bringing a lawsuit?