magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Running? The same things are running at all times.
I have a USB extension with a mouse and printer plugged in. The MJ is in a separate USB.
Always have IE and Firefox going and Thunderbird open. I have numerous small software programs running (all chars, tiny spell, e prompter, Delgado desktop ...

The change to "background services" didn't accomplish anything with my MJ, unfortunately.

To tb01:

Well, the garbled voices have come and gone, in spite of everything I've done as you suggested, except the new download. Today I tried to get the download and was unable to get it. I can't get to it. The help site always opens up the MagicFix Compatibility Test and it never finishes. It ...

Thanks for the advice re use of MJ for a business phone. We receive very few calls via MJ but it is listed on our website for US clients. Most of them send emails via our website. If traffic started picking up with calls, I'd get a line in the US.
The family can always call back or send an email!

I understand that anytime I do anything to my computer, I'm responsible for whatever happens. I've learned the hard way many times. Sometimes I am even telling myself not to do things and that I'll be sorry if I do AS I'M DOING THEM! The challenge is too much to resist. I've also learned a lot by ...

Update: I did the "hops" test and there were 18 of them -- not a good number. The response time was good, but a couple of the hops responded erratically, which isn't good.
Thanks for telling me about the site to check connectivity.

Thank you for taking the time to write! Since I wrote about the problem earlier and implemented the change suggested there, I made 2 calls and received another with no problems. I hope that means that the previous fix did the trick. If not, I'll try a direct hook-up instead of the extension for MJ ...

Thanks for the suggestion. Changes made. I'll only know it has worked if I never have the problem again! Hopefully, that will be the case.

First, I'll try making calls without changing the pigtail (so I'll what, if anything, solves the problem). If I run into problems, then I'll plug the MJ ...

Right now, about one in five calls is normal. The rest of the time, the person on the other end hears me fine, but they sound like 5 people talking at once. It seems that this started after I installed an upgrade to MJ. I'd never had a problem before that, that I can remember. Could the upgrade be ...

Here's the message I received from customer support: Important!!! We have been informed that at least one of the major internet providers is having outages. This will unfortunately affect magicJack registration. Please do not register your magicJack until this is resolved. Depending on your location ...