magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

couch-potato

First - regarding the one year extension:

My credit card was also "unable to process". This is the email they sent me:

If you are receiving an error message to "Enter a new credit card" please log into your account at my.magicjack.com, click the "Add Payment Method" button under the "My Account ...

couch-potato

Yes, they added a year to my original expiry date, not to Jan 20th.

couch-potato

I had the same problem, but got it fixed, I live in Canada, have a Canadian billing address and this worked for me:

This is the email I received from MagicJack:

If you are receiving an error message to "Enter a new credit card" please log into your account at my.magicjack.com, click the "Add ...

couch-potato

Has anyone renewed using this promo?

What is the new expiry date?

Knowing this company's history I wouldn't be surprised if the new expiry date was Jan 20 2013.

You might save $10 on the annual subscription but forfeit the remaining months in the current subscription.

couch-potato

This is the info I got from chat:

Aram: We just implemented Regulatory Fee last year on September

Aram: Annual regulatory fees are mandated by Congress, pursuant to Section 9 of the Communications Act of 1934, as amended. Section 9 requires the Commission to collect regulatory fees to recover ...

couch-potato

I am renewing for my fourth year, and it has been $19.95 every year.

NOW, there is a 4.8% regulatory expense, surcharge, or taxes making the total $20.91.

I know, 96 cents isn't a big deal, but advertising $19.95, then sticking on an extra charge after I have already given my credit card number ...

couch-potato

Great tip - thanks.

That's much faster than the way I was doing it.

couch-potato

Thanks for the quick reply.

I had already done exactly what you suggested first, but it wasn't working.

I changed the options to "title must contain the window title listed above" which did work, except that my browser window was also minimized because the "unofficial magicjack forum" page ...

couch-potato

Any tips on how to make AutoSizer work?

I installed it, and set MagicJack to always minimize, but it doesn't seem to make any difference.

couch-potato

Thanks Ernie. I actually went to live chat tech support and they had me use that exact link, but then it failed, so they had me run the mjRemover, then they had me run the upgrade again, and it worked.

couch-potato

I have been happily using magicjack for 2 years. My computer died today, so I pulled out the magicjack, so that I could use it on another computer.

When I put it in the computer, a "found new hardware" bubble popped from the notification area. I forget what it said, probably ymax communication ...

couch-potato

The owner of a 1-800 can specify what incoming calls they are willing to accept - since they are paying the long distance.

Thus some Canadian 800 numbers will block calls from outside Canada, and some American 800 numbers will block calls from outside the US.

In my experience, most 800 numbers ...

couch-potato

I call that exact number all the time - I have never had a problem getting through. I just tried it right now to confirm that it still works.

It might not be a MagicJack problem.

It might be that the CRA has blocked incoming calls from certain numbers. Any 1-800 number can specify what incoming ...

couch-potato

If you search the web you will find lots of examples of cordless phones with a REN of 0.0

My point is that I don't give a d@mn about REN, and my recommendation to the original poster is to just switch to cordless, not waste time trying to find the REN, or trying to figure out what you're cryptic ...

couch-potato

I've done it, and it works. I have four cordless phones (not all on the same base system). I've never counted the ringer equivalence. But I know that cordless phones have a much lower ringer equivalence than corded phones because they have their own power supply.

Good luck trying to find the REN ...

couch-potato

2 solutions:

1 - as someone already stated:
Buy a cordless phone system with one base that connects to the magicjack and four receivers. You can place the receivers anywhere you want in the house. Cordless phones plug into electricity, so they don't use much power from the usb.

2 - connect mj to ...

couch-potato

Re: Auto Renew I have given MJ's (which were bought with a credit card) to a lot of people in the Islands. What's going to happen at renewal time ?
A. My credit card will be automatically charged ?
B, If they've bought "foreign" calls with their credit card ?
C. Their MJ stops working ?
D. Why ...

couch-potato

F3DRIVR wrote: You can generate a Mastercard number through an add-on in your paypal account that can be set to expire after one use. Very useful for online purchases.

Would you please explain how to do that? I can't find anything on my paypal accout for that.

couch-potato

magicjack is no longer working on fring.

it tries to make a call, but hangs up before it even starts to connect.

I haven't received any registration errors, or any error message of any kind. I just make a call and it hangs up immediately.

couch-potato

No, I didn't unplug the dongle before I used fring. But then, I've only ever used fring twice, and the two weren't being used simultaneously (the dongle was plugged in, but no calls were made). I don't have wifi at home, and there are only two places where I go that can get wifi. When I am at those ...

couch-potato

I used it on June 10.

Thanks, have you run the Jun 9/09 update on your dongle?

I have no idea if I have the update or not. The dongle is plugged in 24/7, the computer is turned on and online 24/7. I assume it updates automatically. If it's waiting for a computer restart to install the update ...

couch-potato

I used it on June 10.

couch-potato

Yes I have done this and it works.

I haven't used it a lot. I've made two calls - to a person's cell phone who was sitting right beside me. There is a significant lag time from when the person speaks to when you hear it through the phone.

I don't have wifi at home, or at very many places I go, so ...

couch-potato

It seems that there is a different version of fring for every phone model. My guess is that some of them allow a 20-character password, and some only allow 18. I don't know if maybe you can try downloading a different version - one for a similar nokia phone - maybe then it will allow 20-characters.

couch-potato

Yeah that was weird. The original post was great - why remove it.

The link didn't work for me either.

FYI, for others who didn't get to read the original post, when you enter SIP into fring.......

Your username is exactly what Stroths Utilities gives you. It is 'E' then your 10 digit phone number ...

couch-potato

what headphone did you get?

My iPhone headphone wont work with my iPod touch...

The ipod touch does not have a built in microphone. If you use the touch with MJ, you can hear the person you called, but they cannot hear you.

Therefore you need a headset to get the microphone.

A generic hands ...

couch-potato

It worked!!!!

:lol: :) :lol:

thankyouthankyouthankyouthankyouthankyouthankyou!!!!!!!!!!!!!!!

I was extremely frustrated trying so many different combinations (with or without the E, with or without the port, etc...) that I read on different posts in the forum, but your intructions worked ...

couch-potato

see this post
http://www.phoneservicesupport.com/magicjack-on-fring-t6324.html

I am using MJ on an HTC Tilt running Windows Mobile.

I am using Fring. They are other posts in this forum about it.

I used Stroths utilities to get the SIP info. It was very easy. As far as I know it is a one-time ...

couch-potato

Thank you for the directions.

I have been trying for weeks, hopefully this will work.

couch-potato

In the past when performing the initial purchase of MJ, you'd receive a "redemption code" which you had to enter into your account portal (my.magicjack.com). This caused some users confusion. They didn't realize the significance of the email. It was dumb because MJ had no reason to predicate their ...

couch-potato

The last things I read was that 1) people who bought the "extend by 5 years" (which turned out to be 4 years) had their expiry dates extended an extra year, and 2) that all new purchasers are receiving 5 year extensions, not 4.

Are you saying are buying the "5-year extension" and still receiving ...

couch-potato

I've not seen any references to 4 years.
Mark

Mark, are you high? Or is that sarcasm? No offense intended. Or was I not clear in my post?

There are many different threads on the 5-year plan that is really the 4-year extension. You have even posted on them. You have even posted in this thread ...

couch-potato

Every post in this thread is discussing the 5-year vs. 4-year license extension.

I think the original poster was asking about the "Gold Plan"

Anyone know what this is?

I renewed my MJ for one additional year. Immediately, my new expiration date was changed correctly.

After that was all done, I ...

couch-potato

Yes, this has been posted many times before.

Yes, you can do it.

Yes, you MUST disconnect the incoming phone line at the box.

I don't use any filters.

couch-potato

kriscrash4x4 wrote: i talked to the magicjack.com
live help and they said my area code would be availible in a few months
so i'll just have to wait.

They've been saying that for over a year.....

couch-potato

I also wonder about voicemail, though I am still looking and finding information on this, but to check it you need to call your own number... but if you are international is there another way then using another phone to call your phone?

Everytime there is a message deposited on voicemail, I ...

couch-potato

I have questions about this conversation you guys are talking about.
Im in Ontario, Canada and people in canada seem to be using magicjack,
from what it says on this site.
Im interested in this but i need someone to explain it to me through
email or over the phone. Im in canada and i need to do ...

couch-potato

Ahhhh....... that explains it.

Windows Mobile won't run MagicJack.

Thanks for your input.

I guess I could still try with the SIP credentials, but that is a whole different ball game.

couch-potato

Any thoughts on these?

http://cgi.ebay.com/ws/eBayISAPI.dll?Vi ... 0288741128

http://cgi.ebay.com/ws/eBayISAPI.dll?Vi ... 0289221348

couch-potato

I use a tablet pc and do not like the dongle sticking out and getting in the way of things.
It is just much more convenient
That, and also the usb port is free for other things that might be handy
Not to mention that it doesn't have to be passed from computer to computer
as you can duplicate the ...

couch-potato

Many of these have very limited memory storage. How much hard drive space does the MJ take?

Also, when installing the MJ dongleless - is it necessary to first install the dongle, then copy the necessary files, then remove the donlge? If so, many of these devices do not have a full-size USB-port ...

couch-potato

I haven't bought the thing yet, I'd like to know if it works before I buy it, so I know which one to buy.

couch-potato

Can I install MJ without the USB dongle and use it on a PDA or pocket PC with a wifi connection?

Are there any particular brands or models that work or don't work?

Such as....
iPod Touch
HP iPAQ
HTC Touch
Palm Tungsten
Dell Axim
Palm Pilot
Blackberry
etc.....

couch-potato

I don't think the state selection had anything to do with it.

I think the mistake might be in purchasing a $25 prepaid card.

You calculated the exchange rate to equal $24.69, but you don't know what exchange rate the credit card company was using at the moment MJ tried to process the purchase ...

couch-potato

Me too!

Now that the "Black Friday Special" has been extended indefitinitely....

My first year is almost up, and I'm considering the five year plan, but would like to know if it's still just a four-year-plan.

I guess the best way to find out would be to go ahead and order it - but watch very ...

couch-potato

This happens to me all the time - every outgoing call reverts to dial tone about once a week.

I just restart my computer and then it works fine.

couch-potato

I have the same problem... Calls do not complete, just go back to dial tone, doesn't matter if I'm calling Canadian, cellular, or American numbers. I doesn't matter if I use the handset telephone or the softphone.

As soon as I restart my computer, it works again.

I don't now what this has to do ...

couch-potato

I am using uniden phones, one base unit with two handsets.

Both phones display caller ID just fine.

I don't know what model the are, but they are old (2.4 GHz).

I didn't do the resistor trick.

They work whether MJ is plugged directly into the computer, or plugged into a powered USB hub. They ...

couch-potato

Does anyone know of any internet fax service that will assign a Canadian area code?

I know that MyFax will, are there any others?

couch-potato

I think Mark pretty much nailed it.....sometimes they work sometimes they don't.

I had a non-powered USB hub, and MJ didn't work at all.

I got a powered USB hub, and it works fine. It even works whether the hub is plugged in to power or not!!

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 103 matches

new expiry date?

I am peeved!!

AutoSizer

live chat tech support was actually helpful

can't install magicjack on computer

Re: Auto Renew Question

Re: Gold Plan Claim Code -- Confusing, Worthless

Re: magicjack

Re: I just have some questions about Magic Jack before I buy

Re: magicjack

can I install MJ dongleless on a PDA or pocket PC?