Search found 6 matches

by pypk
Sat Sep 12, 2009 2:22 am
Forum: Magic Jack Technical Support
Topic: MJ will not respond to phone dialing, and weak audio, echo
Replies: 5
Views: 3686

I have the same problem. I'm also convince that the last S/W update broke it. Since not everyone is having the same problem. I too suspected that there is something with the hardware in addition to the software problem. My latest theory is the power problem with the USB port. If you have a powered ...
by pypk
Tue Sep 08, 2009 4:18 pm
Forum: Magic Jack Technical Support
Topic: Headset works and Telephone does not
Replies: 5
Views: 6628

I found this in another thread - you might try it and see if it works:

Login to your my.magicjack.com account

Look for magicjack setting , Then check the Pin Setting and click on apply. Then unplug your magicjack and replug after two minutes. Then you can try to use your telephone set Smile ...
by pypk
Tue Sep 08, 2009 4:16 pm
Forum: Magic Jack Technical Support
Topic: corded or cordless phone will not dial out
Replies: 5
Views: 3423

Re: using cordless phone or cord phone doe snot work

hi
all u need to do is to login to my.magicjack.com
and click on my . magicjack
then on this page http://my.magicjack.com/myindex.html
click on magicjack settings ((change))

check the box that says PIN not recognised

this works and it worked for me

:)

I've already tried that and it didn't work ...
by pypk
Tue Sep 01, 2009 9:11 am
Forum: Magic Jack Technical Support
Topic: Headset works and Telephone does not
Replies: 5
Views: 6628

I did check and uncheck the pin setting in my.magicjack.com. That did not help.

I have two cordless phones (vtech and uniden) and only cordless phone (Sony). I tried it on all of them and none made a difference.

I'm beginning to think that there is something wrong with my dongle. I just renewed to ...
by pypk
Mon Aug 31, 2009 2:24 pm
Forum: Magic Jack Technical Support
Topic: Headset works and Telephone does not
Replies: 5
Views: 6628

Headset works and Telephone does not

If I pick up the telephone, I hear the dial tone. Normally after I enter the first digit, the dial tone stops. But now, the dial tone continues. Also, normally when I dial using the telephone, I can see the digits as I dial on the softphone. But it doesn't do that now.

If I switch it to headset and ...
by pypk
Mon Aug 31, 2009 2:18 pm
Forum: Magic Jack Technical Support
Topic: corded or cordless phone will not dial out
Replies: 5
Views: 3423

I have the same problem after the software upgrade. Any news?