magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Hi Guys, I had a MJ dongle go south and bought another one... MJ wouldn't replace the dead one. And was telling a guy of my experience and he handed me a MJ dongle and said to enjoy it as he had given up on MJ. So now I have this unknown device and when I plug it in, it asks for User and PW, which ...

Am looking into GVjack App and it looks interesting.... the only problem would be for me living in Costa Rica altho Google Voice is working fine from here. Another slow down would be getting a number that I can be called on but as I usually Tunnel to the US to have a US IP number, I can probably get ...

Spent almost 4 hours on chat with Mumbai last night as they passed me from agent to agent, each new one wanted 20 minutes to review the previous chat and I sucked. Altho they could NOT show me where I didn't make calls for 90 days, which is what they are basing their taking of my number on, they did ...

Yikes! I have a balance and I DO make calls, at least one or two a month, but MJ has taken my number and my contacts and all and so how could I ever prove that I made calls? My balance diminishes but it doesn't even show so maybe they took my money too! So now they have my number and my money and ...

I have paid up 6 years in all and am in my 4th year. Suddenly, when I plugged in my MJ, it would not register my number and said to pick a new number... I HAVE a number and don't want another one. So I got on chat with Mumbai and they said that they took my number away in May of 2010 and as it was ...

UPDATE to Last Post.... Ah, just talked to Jazz, then the supervisor April. I have a permanent Error 401 on my XP machine that LiveLook couldn't even resolve and during his playing around, erased all of my Contact List and Calls List. I was outraged as a couple of the numbers didn't have back ups ...

BooHoo... Downloaded the Upgrade and ran it. Started with the green Lucky You... then "ERROR Broken Storage" in red... How did I break the Storage? .....then it calls up the MJ Customer Care page... like it wants me to call live help.... what an ordeal THAT is going to be. Anybody else get this ...

When I first found MJ, Jan 2008 and signed up, the politic at the moment obliged the ReSeller to provide you with technical support. I didn't think that Joe Blow from down the street had access or knowledge of the constantly changing workings of MJ, so I always recommended direct purchase from MJ. I ...

Hi Matt, good info, but... how can one improve the score? I have cable internet at 1024 and got a measly 3.2... what can I do to improve the score? Thanks.