Search found 3 matches

by scherertech
Sun Mar 16, 2008 10:54 pm
Forum: Magic Jack Technical Support
Topic: Incoming Calls - Ring in, but DEAD AIR
Replies: 25
Views: 16457

3rd time with Tech Support

I went throught the same bs with tech support, he didn't want to change my number, I said look either change number or I return it. He changed my number and wow the darn thing works again. For how long I do not know.
by scherertech
Sun Mar 16, 2008 12:09 am
Forum: Magic Jack Technical Support
Topic: Incoming Calls - Ring in, but DEAD AIR
Replies: 25
Views: 16457

Tech support again.

They told me they were having problems and there engineers were looking into it. They would change my number but then I would not be able to change it in the future. They told me the problems would be fixed soon, I don't believe then but hey why not wait longer.
by scherertech
Fri Mar 14, 2008 11:54 pm
Forum: Magic Jack Technical Support
Topic: Incoming Calls - Ring in, but DEAD AIR
Replies: 25
Views: 16457

Same issue, spent 2 hours on it with tech support

I spent two hours shutting down my router, my modem. Disconnecting, using different phones. Everything but the kitchen sink and we got nowhere. This was working so awesome up until today. Can call out but when I call back dead air. The tech treated my like an idiot. I am a little computer savvy ...