magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I'm getting ready to buy another magicJack. I'll probably buy it from BestBuy because they are local and the "specs" tab for the magicJack product on BestBuy's website says "Warranty Terms - Parts 1 year Warranty Terms - Labor 1 year". I plan on printing this page and keeping it with my receipt in ...

As of today I experiencing the same problem. My dial tone is also now muted and touch tone sounds are not recognized. I am able to use the soft phone to dial out. I also notice the dial tone is instantaneously present when I pick up the phone. It used to take a second or longer to come on. Did you ...

The music-on-hold seems to work on any phone by pressing the "flash" button while on a call, or if your phone doesn't have a flash button, just quickly press and release the hook switch. (hang up button)

I'm trying to add my email address to my account in my.magicjack.com, however I receive the message "This email address already has been claimed by another user." I want notifications of new voicemail messages to be sent to my main email address.

I associated the email address I want to use with a ...

couch-potato,

I think you just need to restart your softphone. I think if there is an ad in the window, it will keep trying to change to a new ad.

You can get a number from Grandcentral.com when they become available again and have it call both MJ numbers.

With the money you are saving by using MJ, you should be able to afford the device below. It will dial your area code for you!

http://sandman.com/autodial.html#MSC5Q

MJ needs to fix this issue in some way other than simply adding a 100K Resistor to the product. In one of my posts in the topic http://www.phoneservicesupport.com/using-mj-w-xlink-cell-ph-dockng-station-fix-for-ren-limit-t698.html I mention how me having the 100K resistor across the line "broke" my ...

I didn't realize they were perishable... I've had mine for several months and it still looks and smells as fresh as the day I recevied it.

I installed Service pack 3. which is when MJ stopped working correctly. It still doesn't work after removing SP3. Telephone does not dial out. (won't break the dial tone) If I push just one key on the soft phone, it will dial and the telephone keypad starts working. Now the chat advised me to buy ...

I saw this "advisement" as well and looked on this forum to see if there were any postings about it. I thought it was odd that MJ would post something like that without making additional information available. I'm sure any new release of anything "may cause issues with several applications", but is ...

Just minutes before reading this post, I too noticed that Hickory 828 was removed from the list. I'm also waiting for an 828 number. If I'm not mistaking, Forest City was just added to the list within the past month, so hopefully it is on it's way to becoming active. Hickory had been on the list for ...

I purchased mine from MTNStore.com. Total with shipping was $150.24. It took them awhile to ship it, however.

I finally got my Xlink device and I highly recommend it!!!

For what it's worth, I just wanted to add this post to this topic...

Before using my Xlink, I was one of the many who could not get my caller ID (CID) to display on my cordless phone. I used the fix from another topic where you place a ...

Mikeyg61, No, it doesn't appear Radio Shack sells a 'double' surface mount jack. I just happend to have one laying around and not sure the best place to find one. I also like the fix where you place the resistor inside of the small modular plug!

Another satisfied user of the 100k-Ohm resister fix!!!!

Some additional help for those wanting to try this fix...

I used a 100k-Ohm Resistor (1/4 watt 5% tolerance) from Radio Shack. The catalog number is 271-1347. You get a package of 5 for 99 cents.

Instead of sodering, I used a surface-mount ...

Thanks EagleBoy! It's great how I can get an answer to such a specific question in so little time!!

I'm also wondering....

How "smart" is the xLink regarding the line for the MJ and it's ability to determine if that line is available to use or not.

It's my understading that if the xLink is ...

I'm considering purchasing an XLink ITC-BTTN cell phone docking station (http://www.xlinkgateway.com/bttn.html) to use with my MagicJack and cellphones. It allows you to use your regular analog phones to dial out through your cell phone. The "BTTN" model also lets you connect to a POTS line ...