magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I have MJPlus service. I have IPHONE APP. I elect to use existing MJPlus account to 'send and receive calls' on the APP. On the MJ Website it shows Inbound/Outbound enabled for both. I phone my number but the App does not ring, just the MJ Plus. Anyone have a better experience?

Don't make me post ...

After 1 hour chatting with them and changing 3 agents, they will report this as top priority to the engineers since the forget button does not really do anything and make u stuck on 1 account.

We'll see if they come out with an update on the App store soon!

a19120 wrote:I tried to restore my iphone 4 but it is still not working.

The problem is not from the iphone, its on the MJ servers, i even tried to request to delete and remove my account from their servers so i can log-in with my other account. but they cant or dont know how to do it!

Deleting the app then re-installing it wont do it.

MJ customer service have no idea about anything and cannot resolve it.

I'm even wondering, if you lost or bought a new iphone what are you suppose to do?! try logging in on different device with your email and pass and you will get "YOUR ACCOUNT ...

It works great
but unfortunately I signed in as a free user to try it but now I cant sign in with my existing MJ number, it tells me Your account is not on this device.

Anyone had the same problem?