magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Llamaman

I know I'm never on the phone that much and neither is my wife, but why take the chance? Especially when you count incoming calls and any time on hold for technical assistance and such. Just one month of higher than normal use and you're done?

Thanks for posting this. I was considering Nettalk for ...

Llamaman

Please double check the exchange number before you pick it. There are a few who chose an area code and expected the number to be local, only to find out that it's long distance for incoming callers.

That's not usually a problem, but there might be a few folks out there that still pay for long ...

Llamaman

I was telling someone about mj plus how great it is and he told me he was getting one and since it plug into the electric he was getting rid of comcast internet. I explained to him how it worked and he still told me it need no internet. Watch two days after he gets it he will call MJ and demand a ...

Llamaman

I just saw the 1/2 price deal in my email and bought the MJ+ with a virtual account number that's set to expire in Jan 2012. (I don't like giving MJ my real credit card info since they seem a tad shady in that department).

I'm hoping that with the purchase, I can leave my old MJ going for a few ...

Llamaman

Mine works ok without opening ports other than 5060 and 5070, but MagicJack uses more than just those.

I did a search and found someone who got his MJ working by opening ports. The ones he opened were...

TCP Ports List: 80 (HTTP), 443 (HTTPS)
UDP Ports List: 5060, 5070, 10000-65535

He notes that ...

Llamaman

MagicJack doesn't sell ATAs, so you weren't dealing with them. You were most likely dealing with some 3rd party that sells ATAs that are compatible with the MagicJack technology.

You should probably stop claiming that you dealt with "magicjack" and use the actual name of the company or person that ...

Llamaman

I've found that connecting the MJ to a powered USB hub cleared my choppy voice problems early on. Some computers don't supply enough power to keep the MJ happy.

Once, my dog pulled the power plug out and of the USB hub and my outgoing voice became interrupted after a few minutes into my calls. The ...

Llamaman

People bitch about the ad pane, WHY? It's nowhere close to being intrusive. Shrug....

I find the ad useful and leave it up so I can see any missed calls at a glance. I certainly have no problem with it, but can see why people might if they're in the middle of doing something when it pops up ...

Llamaman

http://www.magicjack.com/5/customercare.asp

Then click the blue link.

Best of luck.

Llamaman

Magic Jack does in fact work and work well. I can't think of any other item I've bought that has saved me as much money as this little jewel has. So far, I've been free from my $70.00 - $78.00 per month phone bill for almost 10 months.

That's about $700.00 I've saved for an investment of about ...

Llamaman

It can be frustrating when the MJ starts acting up, but with some effort, the problems can be overcome.

I haven't had the "pleasure" of using MJ's support "service" as of yet and have no intention of ever, ever putting myself through that. I'm sure that only added to your frustration.

All of my ...

Llamaman

I did that and unfortunately their answer to any VOIP conversion for me is to charge me $300 to install a cell based unit in the alarm box and an additional $10 a month fee for using it.

That is why I am trying to see if there is a way to make the MJ system work with the alarm instead.

Brinks ...

Llamaman

Your brain has to be reformatted with the Windows Operating System first. You can use one of these interface devices for that...

Llamaman

An update...

It took a couple of hours to learn, implement and test it, but I got the Austin proxies blocked. Evidently, the Salt Lake City proxy is where my MJ landed this reboot.

My wife is out of town so I called and we talked for about 10 minutes. That's way longer than when the cutting out ...

Llamaman

Thanks for the quick replies.

I'll try both in turn, starting with the proxies when I get home.

I'll report back either way.

Llamaman

I've had my Magic Jack for about 9 months and it's been working pretty well until last month (January).

On most calls, the sound starts out fine on the other end, but starts cutting out after a few minutes. The sound is fine from the Magic Jack side.

I've heard it when my wife calls me at work. It ...

Llamaman

You could try reinstalling windows, but before going that far, I've found that Revo Uninstaller can get rid of the hidden registry entries and such for other difficult to remove programs.

I haven't tried it to wipe out a Magic Jack installation, but it has a real good track record for a truckload ...

Llamaman

Black Magick wrote: I was hoping to save money, but it looks like that isn't going to happen.

Did you try doing a search on that?

Llamaman

That reminds me, Darkman. I need to reconnect my Skype stuff. A friend from Australia has been bugging me about that.

Thanks for the invite to the other side, Whiz. (LOL at your Imperial Margarine avatar! I didn't know they were still around. )

One more thing to like about the TK, if it's true ...

Llamaman

I just saw this thread and hadn't heard of Net Talk or the TK before. Thanks for the info. I've bookmarked their forum and will follow it.

It's nice to have a competitor to MJ that looks like an apples to apples kind of thing for the most part. I have a computer that runs all day and night, so ...

Llamaman

Thanks, noodler2! :D

I'll try that after I get back home. My MJ started hanging up after about 30 minutes a week or so ago.

I haven't had any unresolved problems in many months and figured it was because I extended my service. (There have been a lot of complaints from those who extend service ...

Llamaman

If MJ already has your card number, it doesn't make a difference does it?

Yes, if they had it, it would be too late. Seems like the moral to this story is to buy the dongle from a retailer. Like many of us have done.

A virtual cc number can be retrieved if needed for ID purposes, but I don't ...

Llamaman

Wow. That's disturbing. I don't know of anywhere else that won't let you delete credit card info. Normally, there's at least an option to replace it.

Thanks for the heads up. If I extend my service when it's up, I'll remember to use the option to generate a single use random credit card number. I'm ...

Llamaman

You could do it yourself, but it might be worth trying to reset the registry entries and then re-installing MagicJack before doing a complete Vista wipeout.

The URL that explains the removal of MagicJack is http://uninstallmagicjack.com/

It shows the registry entries that need to be deleted ...

Llamaman

Is it possible that the .exe is running in W2k compatibility mode? NT5.0 is Windows 2000, while Vista is NT 6.0. Magic Jack evidently needs XP (NT5.1) or above.

Maybe something in the registry is keeping the .exe in W2k mode even after a reinstall.

You could try Revo uninstaller and use the ...

Llamaman

randy1149 wrote: Rush Limbaugh Subscribe to his website to hear the beeps I'd rather subscribe to the Free the Uni-Bomber website

LOL! +1

I finally broke down and did the talk4free update after my MJ started doing the beeping thing. It seems to be working so far. Fingers crossed.

Llamaman

A lawsuit over a $40.00 dongle? Yeah, good idea. "I could have bought several Big Macs with that. Maybe the lawyers can make it right again."

Have you tried the fixes in the other thread? The talk4free update seems to have helped most people. I'm sure that MJ is working on it as well. But not ...

Llamaman

Since the poll is about complaints, rather than the actual beeping noise, I'll say no.

No one has complained, although I've heard them myself while talking to my wife when she was on the home (MJ) phone.

Llamaman

Most likely it's your wifes voice, of course you can't tell her that :)

+1. You might have something there. I experienced the beeping sound for the first time today when I called my wife at home from work. She said something in an excited voice and I heard a beep. Just one, though and I didn't ...

Llamaman

There's been some buzz about the update on or around June 9th, but I haven't noticed a thread related to any delays in conversations since the update.

There's a new and irritating delay in my phone now for the last couple of days. I don't know if the update had anything to do with it, since there ...

Llamaman

I chose 15 minutes because there wasn't an option for 5.

Llamaman

A couple of ideas come to mind. First, make sure that your USB ports aren't going into standby mode. You can do this by right clicking your "My Computer" icon and clicking on "Properties", then the "Hardware" tab, then click the "Device Manager" button.

Go to the bottom of the pop-up screen and you ...

Llamaman

Well, no guarantee, but perhaps going to the website at http://my.magicjack.com/ and clicking on the "Remind me by email" button might force it to send a password to you.

Couldn't hurt, anyway.

Llamaman

Or a tab delimited file. From GenePattern. About halfway down the page.

The CLM file format is a tab-delimited file format that describes the samples in a zipped collection of CEL files (used with the ExpressionFileCreator module).

Each row of the CLM format describes a CEL file in the zip file ...

Llamaman

Set it on your curb and post it as a free item on Craigslist. Someone will be able to use it and you'll get all warm and fuzzy inside.

Llamaman

I don't have access to my MJ right now. From what I'm gathering though, the call log is named "CallLogs.clm" .

The .clm extension indicates a tab delimited file.

In theory, you should be able to open up Microsoft's Excel or OpenOffice.org's Calc and import the file as a tab delimited text file and ...

Llamaman

I'm not sure why you feel the need to yell, Lresidence. I think we're all pretty much aware of what the ToS says. It's vague enough to be used arbitrarily, which seems to be the biggest complaint.

I highly doubt that everyone who has received the warning or gotten the disconnect has actually used ...

Llamaman

This is all good information. It could save me from using the dreaded live chat with support if I decide to renew my MJ service.

Llamaman

You're not going to like this answer, but yes, it can be done. It's not cheap though.

The best price on a new Ren Booster that I've found so far is almost $150.00

http://www.dealtime.com/xPO-Viking_Viking_Ring_Booster_To_10_Ren

Personally, I'd rather go with reducing the length of phone line ...

Llamaman

Do you have access to the router configuration? If so, you should be able to forward ports 5060 and 5070 UDP to each of the 3 computers. The computers will have to be on a static or reserved IP address, depending on the router.

If these are the only 3 computers on your network and you have no ...

Llamaman

Edit - sorry - wrong topic.

Llamaman

MJ uses a lot more ports than that. See the wiki .

It could be he lives in a country that blocks VoIP traffic (because the country's only telephone company is also the country's only internet provider, and the CEO is the dictator's son-in-law).

If that's the case, using a VPN is a very clever ...

Llamaman

It was pretty cool. A 2 hour teleconference with locations in Texas, Missouri and Australia. We'll be adding others to the group as we talk them into downloading Skype. Two from California should be online tonight.

It wasn't like a phone call. With the headset on instead of a phone, it was more ...

Llamaman

I went ahead and downloaded Skype because a friend in Australia just downloaded it and we can talk for free with it. I guess that's the first step.

This will just be for chat right now, but talking to Australia for free will be pretty cool. I'm looking forward to it. Now, I just need to find a ...

Llamaman

@lcompton - Thanks for continuing to be helpful, even though you're no longer using Magic Jack. The call limits and inbound/outbound differences are clearer to me now and I can pass that info along to my wife.

We were under the impression that 3 hours per call was the limit at first. Then 1 hour ...

Llamaman

That's some good info. I'll poke around and look at the posts. My Verizon land line is being disconnected this morning so that's how new I am to all of this. It seems that there are more options out there than are commonly known.

And to think I was going to go with Vonage when I got tired of ...

Llamaman

The $60.00 per year is still significantly less than the $70.00 a month that my Verizon land line was costing me. I'd bet you were in a similar situation.

I'm liking my MJ so far, but if disconnects become an issue, there's always that other VOIP thing that someone posted about. Ooma or something ...

Llamaman

The quality and service have been flawless so far now that I've forwarded ports 5060 and 5070 for UDP traffic and put the hardwired Cat5 cable on.

My router doesn't support QoS, so I'm relieved that everything is working. I also have the front door security camera streaming 24/7 to the same ...

Llamaman

Are the call caps that restrictive? I'm new to MJ and haven't had a problem. I've heard that as long as you keep usage to less than 3 hours a day, you're ok. Is that not the case?

Llamaman

I wonder if MJ will let you keep your old MJ number when the dongle eventually gives up the ghost? I've heard that they can fail after a while and would really like to keep my current number.

I'd hope they wouldn't even charge for that, but I'd be willing to pay a nominal fee.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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Re: plus

Re: New user!

Remote sound cuts in and out

New delay in conversations since update?