magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Yellow since last lucky you, still yellow. As another posted I tried "re-adding" my address, stayed yellow and has been yellow since.

I work in a 911 center and called myself while at work from my MJ out of curiosity and the address I had registered and was "green" prior to lucky you came across to ...

deejo wrote:I'm back up... on with comcast now. they know notyhing about the issue. thx all for quick updates. hopefully just a fluke

As if they'd know their heads from a pumpkin anyway... Regardless, thanks for passing on the message. :)

Thanks, evophoto. Nice that 1) You were able to get through to them; 2) They knew what you were talking about; and 3) That you posted what you learned. ;)

It's been down for me for the past 30+ minutes - I am on Comcast in the SLC, UT area. I am unable to log on to the my.magicjack.com site, though the SALES MJ site is up.

Related to the update from 2.01 to 2.03? I HOPE it's not a Comcast thing. <grumble>

Off topic, but when you say you know the Skype protocol it makes me think you should hook up with the people over at Trillian. They have a plug in for their IM to work with Skype, but you have to have Skype running in the background. I wonder if you could help them create a native protocol for ...

This only happened to me within the last couple of days afaik, though I wouldn't have noticed it until my computer rebooted of course. I did just reboot my computer remotely to install some stuff and I wasn't asked for the un/pw. But as I've mentioned, it doesn't happen every time.

And yeah, sorry ...

Thanks, hsweiss. I'll have to try calling them and see what they have to say. I've heard nightmares with regard to utililizing customer service, but maybe I need to bite the bullet.

If you get a second and don't mind, would you try restarting your MJ three or four times in a row just to be sure it ...

My magicJack isn't just simply shutting down on its own like you describe, but when the comptuer reboots itself magicJack often doesn't come up anymore because of this "new feature." I'll notice the phone isn't working and will have to run down to the furnace room and hook up a monitor, keyboard and ...

Anyone else having any interesting experiences with this one? Even though I've never received a "pop up box" asking for my email address and magicjack account password before, now every second or third time of either rebooting or restarting magicjack I'm clobbered by said popup box. It's annoying ...

in North America Caller ID is delivered to the target telephone ... just before the second ring. The MJ softphone only knows how to instruct the OS to send this information to the audio device associated with it ... it is possible that it sometimes ... "forgets" how to pause the talk path audio in ...