magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Must be doing something incorrect. Had the MJ+ plugged into the computer (same host that it was set up ) , had the internet disconnected, installed the old sofware and that was successful , however immediately it went into " your lucky getting upgraded" and the Feb 2012 software was re-installed ...

Joe, Yes I now have two MJs showing , and I did pick the MJ + to check the call log. There might be folks that depend on that call log , of course I tried the Tech. Support 'chat" , waited for about 30 min, asked the question , was then disconnected , tried again and was told to hook up the MJ + to ...

Well , I assumed that MJ kept the log on their server as well when using the standard MJ. Yes the log was available on the computer that the regular MJ was plugged into , however when I logged on to my MJ account on their website and selected contacts , I could see the call log just as I could see ...

Really need a clarification. Just upgraded ? to the MJ + and noticed that while the MJ + is plugged directly into the internet , THERE IS NO CALL LOG GENERATED for incoming or outgoing calls. I did then plug the MJ + into the USB of my computer and sure enough , calls are then logged !!
SO... is it ...

Use the MJ 411 test. After the advertisement when she says " main menu , choose residential, business , government, etc " I ALWAYS GET TWO TTONES AND IT IS VERY REPEATABLE.... FYI. I have tried the patches, changing the process priority , turning off the text services and changing the speaker and ...

Nice job on putting together the user interface and concept. I have had problems with caller waiting and as such needed to troubleshoot the problem. Turns out that the tampa.talk4free.com SIP/RTP server was causing me the problem. Tampa server was blocked by my firewall causing MagicJack to go to ...

I have been successful with USB 1.1 and of course 2.0. Tried to use MJ on a old " dedicated" computer that only had USB 1.0 and got the same results, device not recognized !!

After checking all my hardware, a new MagicJack, and two different internet connections, could not get call waiting or 3 way to work ( see earlier posts for problem statement ). If you trace which server magicjack is connected to (SIP and RTP) being in the 321 area code its always connected to the ...

Wonder if it could be an area code MagicJack demark ( Telco interface ) Equipment problem, my area code is 321... Which area code are you using ??

I'm using a dedicated recent computer without a firewall or virus program. Techsupport ( chat ) does not have any solutions !! I receive an incoming call and when the second call comes in , I FLASH over and able to answer the second incoming call. The first call goes on hold with music. When I try ...