Search found 9 matches

by Sonan
Thu Mar 27, 2008 8:40 am
Forum: Magic Jack Technical Support
Topic: Dial tone but no audio once connected
Replies: 2
Views: 2511

I tried MagicFix and it said everything was fine, including the audio check. I then tried the other "if that doesn't work, click here" button, but the link was broken. I didn't have time to do the tech chat option last night. That'll probably have to wait until this coming weekend.
by Sonan
Wed Mar 26, 2008 10:12 pm
Forum: Magic Jack Technical Support
Topic: Dial tone but no audio once connected
Replies: 2
Views: 2511

Dial tone but no audio once connected

I get a dial tone (which I suspect comes directly from the MJ device itself). But when I make outgoing calls, or receive calls, neither party can hear each other. I switched to headset and get the same results. I've restarted MJ, rebooted the PC, fiddled with the volume settings within MJ, etc. No ...
by Sonan
Wed Mar 19, 2008 2:01 pm
Forum: Features coming to Magic Jack
Topic: VMAIL button lights up now ?!
Replies: 35
Views: 36961

You could put something like Pop-peeper (email checker) on your system. It will check multiple accounts, is free, works good and has an alarm when anything is in your email inbox and you can set it to play any sound you want and remind you every five minutes until you at least check your mail ...
by Sonan
Wed Mar 19, 2008 1:40 pm
Forum: Features coming to Magic Jack
Topic: VMAIL button lights up now ?!
Replies: 35
Views: 36961

Thank you for the reply. I was hoping for a "Yes, it works and all you have to do is..." ;) Oh well.

Do you get an email notification off new VMs?

I do, and that's better than nothing. I just have to remember to check my e-mail more than once a week, which is about how often I do now unless I'm ...
by Sonan
Wed Mar 19, 2008 12:08 pm
Forum: Features coming to Magic Jack
Topic: VMAIL button lights up now ?!
Replies: 35
Views: 36961

I've had MJ since mid-February and the VM light on my phones has never lit up and the dial tone has never pulsed to indicate a voice message is waiting. I can't say whether there is any indication on the soft phone or not, as I rarely look at it. The last post in this thread indicates these features ...
by Sonan
Wed Mar 19, 2008 11:29 am
Forum: Magic Jack Technical Support
Topic: Touch tones not accepted by automated systems
Replies: 13
Views: 15929

Thanks, curiousgeorge. I'll watch that thread for replies as well, just in case.
by Sonan
Tue Mar 18, 2008 8:04 am
Forum: Magic Jack Technical Support
Topic: Touch tones not accepted by automated systems
Replies: 13
Views: 15929

I'm happy to report that my wife tested using the softphone for connecting to a conference call yesterday and it worked. Thanks again for the tips, including the new one about using the keyboard rather than clicking.
by Sonan
Mon Mar 17, 2008 1:32 pm
Forum: Magic Jack Technical Support
Topic: Touch tones not accepted by automated systems
Replies: 13
Views: 15929

Same here. I use the softphone and that works fine.

So I can just push the buttons on the application and then once the conference call is going, I can then wander the house. That works. I'd obviously prefer that it work from the phone, but I try not to complain too much when I'm paying so little ...
by Sonan
Mon Mar 17, 2008 9:42 am
Forum: Magic Jack Technical Support
Topic: Touch tones not accepted by automated systems
Replies: 13
Views: 15929

Touch tones not accepted by automated systems

Is anyone else unable to interact with automated systems? Anything that requires me to enter information from the keypad (accept the touch tones as input) simply doesn't recognize them correctly. I'm not sure what's happening, but I think it sometimes hears the tones twice. Often while entering the ...