magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

UPDATE

I actually got a call back from Sprint engineering the yesterday. They confirmed that it was indeed a switching issue and that the call was being terminated before it got to MJ. I don't know what they did to fix it, but I can finally call my own MJ number from my Sprint phone. I remember the ...

Yep. I have been escalated twice to level 2 and both times they said they would notify the engineers and get back to me... As of today the problem still persists.

I know I shouldn't expect much for $20, but I should be at least able to call my own MJ number- and people within my own area code ...

Yes, I was able to change my number successfully. Outgoing calls work great- my new number shows on CID and everything.

However, I am now having an issue with certain numbers in my own area code NOT being able to call my MJ. I have a post in "technical support" section here.

Ya win some, ya lose ...

MJ / YMAX just added the 757 area code, and I was finally able to switch from the 703 area code I had been using for over a year with NO problems. Incoming and Outgoing calls worked just fine- albeit I had an area code that was not local. Now that I have switched to a local area code, I have had ...

I have been waiting since July 2007 for the Norfolk 757 area code. The magicjack site as of TODAY still lists that area as "Pending".

For the heck of it, I decided to log onto my.magicjack and check out the change your number feature.

Lo and behold, the Norfolk 757 was listed!

So I suggest if you ...

Same here. I've been waiting for this area code for a year. Can't possibly understand what the hold up is. Makes me very mad that I bought a second year when I originally purchased the MJ.