magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Can anyone help?
Thanks
Robertm

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Hi, MJ softpone loads, however:

1) When I try to run MJ fix in advanced section, the 'Error opening URL' window appears.

2) Some numbers I dial do not ring through/no connection at all, with some numbers I get a fast ...

Hi Newbie...

Still Beeping

My existing setting is checked to 'turn off text services', and reads in the first box: English (United States). However, there are several checked boxes in the long list of languages section. Are ALL these boxes supposed to be 'unchecked?

Thanks
Robert

Openalnite on ...

Hi, MJ softpone loads, however:

1) When I try to run MJ fix in advanced section, the 'Error opening URL' window appears.

2) Some numbers I dial do not ring through/no connection at all, with some numbers I get a fast beeping sound (no connection). Others ring the other end, but I get a fast ...

MJ is down again, on starup a window pops saying:

"Runtime Error" The application has requested the Runtime to terminate it in an unusual way. Contact the applications support team".

Yesterday it was working, seems that it works every few days.

Any suggestions.
Thanks
R

Hi dishem, Thanks for the input...I tried as your suggested, on media player...no sound. just one purple visual affect...it is a bogus message from mj.

Is your mj working..working for anyone today????

Thanks,
R

Hi dishem...

I use PC Tools suite, scanned daily and I don't have any malware. I don't recall mentioning/or having any problems with VLC, which I think is great..and i use it almost daily..without issues.

What I cut / pasted is what showed as the contents of the supposed v message from MJ...as ...

Joe, I did run the upgrade you were kind enough to send...but it did not do anything..

Thanks
Robert

Hi bitstopjoe...Thanks for the input. I don't know what ATA is, I'm using DSL /windows xp...every day I run the udate from the home page because the MJ won't even load at bootup. Screen pops saying it has cancelled the "runtime", and on the MJ window, it says "error 9".

Per my original message ...

Does anyone know when, or even IF MJ will be working again...It has been down for more than a week. When I chat with one of their 'techs', they pretend nothing is wrong, and put a user through a drill, but when confronted to tell the truth, they admit the system is down. They claim "for upgrades ...