magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

We always suggest our customer to come on our live chat immediately if they face any issue using magicjack.

Please never buy magicjack except our official website. We never suggest or recommend buying magicjack from our resellers or other website. We do not provide any guarantee or replacement for the magicjack purchased from anywhere else. If your magicjack stop working or start malfunctioning , then we ...

"Further, Ruby states that incoming calls will not be disconnected and outgoing calls will be disconnected after an hour. "


The above was true for a period . Our engineers had upgraded magicjack . After that upgrade we heard such kind of issue from our customers. But this has been resolved almost ...

Hi
First of all, let me know do you hear dial tone ? If you hear dial tone then whether you can receive calls on cordless using MJ? If not then you will need to buy an AC power USB hub. You may also try with another phone set if you have . We prefer GE cordless telephone set

I really apologize for the inconvenience this might have caused you. Please come on our live chat and we will refresh your voicemail setting from our side.Then your voicemail issue will be resolved. This issue has arised because in last week we have upgraded our servers.

I apologize ,but you can not delete 911 addresses. However you can add new 911 address for your new location. You have to click on 911 tab of your dial pad and select new Address from there and then enter your new address there. In this way you can get rid off your old 911 address

For warning you must plug into USB :
Follow the following .
First of all , try to run recovery tool, You will get no device found after running recovery , please unplug and replug after 2 minutes. Even if you still get same warnng then change your magicjack drives name to X and Y. Remember there ...

Yes, You have to come on our live chat prior to plugging your new magicjack. Then we will port your serial number of new magicjack to your old MJ number . Then you will be able to get your old number and remaining services on new one. !!!!

I apologize for the inconvenience this might have caused you. Please let me know , does the blue light of magicjack turns ON after plugging in? If yes, Then please try to run the upgrade . During upgrade you will see Lucky you ,....upgrading you etc. Please make sure your firewall and antivirus must ...

Error -401 Please restart your magicjack and try again later.

This error arise when your magicjack has upgraded itself and but could not successfully completed upgrade. Please come on our live chat then we will refresh your account setting and also you will need to change your DNS . Please do not ...

Hi Friends,
Yes, You can change password for your my.magicjack.com without changing email address. You will only need to login to your my.magicjack.com account then follow the given steps .

Click on Details under Account email and you have to click on Add new email address. In place of new email ...

Hi Friends,
I have worked for magicjack for more than one year as a technical executive. Error 9 has started from 24th december 2008 . Our team has upgraded magicjack upgrade. This was for security purpose. Error-9 occurs either your firewall or router is blocking your magic jack to connect wioth ...